Introduction This Privacy Notice

("Notice") establishes how A TROPICAL -

AGÊNCIA DE

VIAGENS E TURISMO, LDA
Protects
the privacy of the Personal
Data of our

employees, customers, partners or any other entity with which A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA is related to the context of its... Turitropical Travel Agency Paços de Ferreira Paredes travel agency Travel

agency
Penafiel Travel tourism

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hotels Privacy Policy | Turitropical

Introduction This Privacy Notice ("Notice")

establishes how A TROPICAL - AGÊNCIA DE VIAGENS E TURISMO, LDA Protects the privacy of the Personal Data of our

employees, customers, partners or any other entity with which A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA is related to the context of

its... Turitropical

Travel Agency Paços de Ferreira Paredes
travel agency
Travel agency Penafiel
Travel tourism

vacations beaches Algarve hotels Privacy Policy | Turitropical

Introduction This

Privacy Notice ("Notice") establishes how A TROPICAL - AGÊNCIA DE VIAGENS E TURISMO, LDA Protects the privacy of the Personal Data of our employees, customers, partners or any other entity with which A TROPICAL

-

AGENCIA DE VIAGENS E TURISMO, LDA is related to the context of its... Turitropical Travel Agency Paços de Ferreira Paredes travel agency

Travel
agency Penafiel Travel tourism vacations beaches Algarve hotels Privacy Policy | Turitropical
Introduction This Privacy

Notice ("Notice") establishes how

A TROPICAL - AGÊNCIA DE VIAGENS E TURISMO, LDA Protects the privacy of the Personal Data

of our employees, customers, partners or any other entity with which A TROPICAL - AGENCIA DE VIAGENS

E

TURISMO, LDA is related to the context of its...

Turitropical Travel Agency Paços de

Ferreira Paredes travel agency Travel agency Penafiel Travel tourism vacations beaches Algarve hotels Privacy Policy

| Turitropical Introduction This

Privacy Notice ("Notice") establishes how A TROPICAL - AGÊNCIA DE VIAGENS E TURISMO, LDA Protects the

privacy of the Personal Data of

our employees, customers, partners

or any other entity with which A TROPICAL - AGENCIA DE VIAGENS E

TURISMO, LDA is

related
to the context of its... Turitropical Travel Agency Paços de Ferreira Paredes travel agency Travel agency Penafiel Travel tourism
vacations beaches

Algarve hotels Privacy Policy | Turitropical

Introduction This Privacy
Notice ("Notice") establishes
how A TROPICAL - AGÊNCIA DE VIAGENS E TURISMO, LDA

Protects the

privacy of the Personal
Data of our employees,
customers, partners or any other
entity with which A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA is related to the context of its... Turitropical Travel Agency Paços de
Ferreira
Paredes travel agency Travel agency Penafiel Travel
tourism vacations beaches Algarve hotels Privacy Policy | Turitropical Introduction This

Privacy Notice ("Notice") establishes how A TROPICAL

- AGÊNCIA DE VIAGENS

E TURISMO, LDA Protects the

privacy of the Personal Data of

our employees, customers, partners

or any other entity

with which A TROPICAL - AGENCIA

DE VIAGENS E TURISMO, LDA is related to the context of its... Turitropical Travel Agency Paços de Ferreira Paredes travel agency Travel agency
Penafiel Travel tourism vacations beaches Algarve hotels
Privacy Policy
| Turitropical
Introduction This Privacy Notice ("Notice") establishes how A TROPICAL - AGÊNCIA DE VIAGENS E TURISMO, LDA Protects the privacy of the Personal Data of our employees, customers, partners or any other entity with which A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA is related to the context of its... Turitropical Travel Agency Paços de Ferreira Paredes travel agency Travel agency Penafiel Travel tourism vacations beaches Algarve hotels Privacy Policy | Turitropical Introduction This Privacy Notice ("Notice") establishes how A TROPICAL - AGÊNCIA DE VIAGENS E TURISMO, LDA Protects the privacy of the Personal Data of our employees, customers, partners or any other entity with which A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA is related to the context of its... Turitropical Travel Agency Paços de Ferreira Paredes travel agency Travel agency Penafiel Travel tourism vacations beaches Algarve hotels Privacy Policy | Turitropical Introduction This Privacy Notice ("Notice") establishes how A TROPICAL - AGÊNCIA DE VIAGENS E TURISMO, LDA Protects the privacy of the Personal Data of our employees, customers, partners or any other entity with which A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA is related to the context of its... Turitropical Travel Agency Paços de Ferreira Paredes travel agency Travel agency Penafiel Travel tourism vacations beaches Algarve hotels Privacy Policy | Turitropical

Privacy Policy

Introduction


This Privacy Notice ("Notice") establishes how A TROPICAL - AGÊNCIA DE VIAGENS E TURISMO, LDA Protects the privacy of the Personal Data of our employees, customers, partners or any other entity with which A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA is related to the context of its activity.

Being a travel agency, A TROPICAL - TRAVEL AGENCY AND LOGISTICS, LDA needs to collect, use and disclose Personal Data to perform the functions and business activities, including the realization and management of travel reservations on behalf of its clients. At A TROPICAL - TRAVEL AGENCY AND TOURISM, LDA, we are committed to protecting the privacy and confidentiality of Personal Data and to maintaining a controlled environment (physical, electronic, human and procedural controls) in line with operational risks.

In the context of the General Regulation on Data Protection 2016/679 ("RGPD"), A TROPICAL - TRAVEL AGENCY AND TOURISM, LDA is a "data controller" of any personal information that is provided to us in the context of the relationship with the our clients or any other interested parties.

By providing Personal Data, Stakeholders agree that this Notice will apply to how we handle your Personal Data and consent to it being collected, used and disclosed as detailed in this Notice. If you do not agree to any part of this Notice, Stakeholders shall not provide us with your Personal Information. Failure to provide us with your Personal Data, as well as to withdraw the Consent you provided under this Notice, may affect our ability to provide the Services or adversely affect the quality of services we may provide. For example, most travel bookings must be made with the traveler's full name and must include contact details and appropriate identification (eg passport details) and we can not make reservations without this information. Note that there may be cases where local data protection laws impose more restrictive Personal Data processing practices than the practices set forth in this Notice. When this occurs, we will adjust our Personal Data processing practices to comply with those same local laws.

What personal data do we collect?

Personal Data have the meaning given by the local data protection laws and, where the RGPD applies, the meaning is considered to be given under the RGPD. Personal Data generally means data related to an individual that can be identified from such data; or identifiable from the combination of such data with other available data.

Generally, the type of Personal Information we collect is necessary to facilitate travel arrangements, support reservations or to organize travel-related services and / or products on behalf of our customers.

In this regard, we typically process the following types of Personal Data about our customers:

In some circumstances we collect Personal Data that may be considered sensitive data according to local data protection laws. Sensitive data may include, but are not limited to, racial or ethnic origin, philosophical or religious beliefs or affiliations, sexual preferences or practices, criminal history or alleged criminal offense, affiliation to political, professional or commercial associations, biometric and genetic information, data financial and health data. We will only collect sensitive data in accordance with local data protection laws, with the explicit consent of the visa and where the data is reasonably necessary or directly related to one or more of our functions or operational activities (for example, to make travel plans), unless required or permitted to do so by law. To the extent permitted or required by local data protection laws, our customers consent that we use and disclose your sensitive data solely for the purpose for which it was collected, unless we subsequently receive your consent for another purpose. For example, if our clients provide us with travel health insurance information they wish to make, customers consent that we use and disclose such health information on their behalf in the contacts made with the travel insurance provider. Another example is when our clients want to know their religious beliefs because they are interested, for example, in certain vacation packages, allowing the use and disclosure of this information to make the trip operational. We will not use sensitive data for purposes other than those for which it was collected, unless we have received the consent of its holders to do so.

How do we collect personal data?

We only collect Personal Data in accordance with local data protection laws. We generally collect Personal Data in the context of contacts with our customers, unless it is unreasonable or impractical to do so. Generally, this collection will occur when our customers:

We may also collect Personal Data when our customers:

We make every effort to maintain the accuracy and completeness of the Personal Data we store and to ensure that all Personal Data is current. However, any interested party may contact us immediately if there is any change to their Personal Data or if they are aware that we have inaccurate Personal Data (please see section 13 below). We can not be responsible for any losses arising from inaccurate, erroneous, defective or incomplete personal information that the Interested Parties, or anyone acting on your behalf, provide to us.

How do we use personal data?

We will only process Personal Data when:

When a customer makes a travel or product / service reservation with our support, we usually act as an agent for travel service providers (for example, for a hotel). In this case, we process Personal Data as necessary to provide the requested services, including collection of Personal Data for our internal purposes as described in this Notice, and for the travel service provider for whom we act as agent (for example, for provide the contracted services).

For example, if you book a flight through A TROPICAL - TRAVEL AGENCY AND LOGISTICS, LDA, we will use the Personal Data to allow the flight to be reserved and we will disclose the Personal Data to the airline to allow it to provide the flight service.

We may share data with our travel service providers (hotels, airlines, car rental companies or other providers related to travel reservations). These travel service providers may also use the Personal Data as described in their respective privacy policies for additional information that facilitates booking the trip or providing the requested services. We recommend that our Customers review the privacy policies of any travel service providers that are purchased through A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA. We will provide copies of all relevant terms, conditions and privacy policies of travel service providers upon request.

We act as agents for many travel service providers worldwide, so it is not possible to refer in this Notice to all of the travel service providers for whom we operate (in particular their locations). For more information about the disclosure of Personal Data to travel service providers located outside the RGPD context, please refer to section 6 of this Notice.

If there is any concern regarding the transfer of Personal Data to a travel service provider, or if further information is required, see section 13 of this Notice.

The purposes for which we collect Personal Data also include:

Where permitted by local data protection laws, we may use Personal Data to perform marketing activities related to our products and services (and third parties) that we believe may be of interest to our Customers, unless they have requested us not to receive such data. information. These campaigns may include, but are not limited to, emailing, digital marketing, and other electronic notifications. Personal Data will be used for the sending of digital marketing material (including e-newsletters, e-mail, SMS, MMS and IM) if Customers have chosen to receive them. Customers can sign up to receive e-newsletters and other promotional / digital marketing materials by following the relevant links on our website or requesting that one of our employees do so.

Any individual who does not wish to receive promotional or marketing material from us, or participate in market consultations or receive other types of communication, should refer to sections 8 and 13 of this Notice.

What personal information is disclosed to third parties?

In TROPICAL - TRAVICA AGENCIA DE VIAGENS E TURISMO, LDA we do not sell, rent or exchange Personal Data. Personal Data will only be disclosed to third parties in accordance with the provisions of this Notice and in accordance with local data protection laws (note: in this Notice, the reference to "disclosing" includes transferring, sharing verbally or in writing, sending or making Personal Data available to another entity).

Personal Data may be disclosed to the following types of third parties:

In addition to the above, we will not disclose Personal Data without consent, unless we believe that disclosure is necessary to reduce or prevent a threat to life, health or safety of an individual, public health or safety, or for a particular (eg prevention, detection, investigation or punishment of criminal offenses), or where such disclosure is authorized or required by law (including applicable data protection / privacy laws).

On the websites or social networks of A TROPICAL - TRAVEL AGENCY AND TOURISM, LDA users may choose to use certain third party resources with which we associate. These features, which may include social networking tools and geo-location, are operated by third parties and are clearly identified as such. These third parties may use or share Personal Data in accordance with their own privacy policies, so we recommend that you review their privacy policies in the event that you consider these relevant tools.

What personal data is transferred abroad?

We may disclose Personal Data to certain recipients abroad as described below. We warrant that such international transfers are necessary for the execution of a contract between our Customers and third parties abroad or that are subject to appropriate or adequate safeguards as required by local data protection laws (eg RGPD). We will provide copies of the relevant safeguards documents upon request (see section 13 of this Notice).

Personal Data may be transferred to an outside entity located in a jurisdiction where it is not possible to guarantee a level of data protection equal to that in the RGPD. In such cases, A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA can not be responsible for the way these recipients handle, store and process Personal Data.

(a) Related entities abroad

A TROPICAL - TRAVEL AGENCY AND TOURISM, LDA operates a global business including operations in Africa, Europe, North America, South America and Oceania. Personal Data may be disclosed with our related entities abroad for support in the travel reservation and / or to enable administrative, consultative or technical services, including the storage and processing of such data.

b) Travel service providers located abroad

In order to provide our services, it may be necessary for us to disclose Personal Data to relevant suppliers of travel services abroad. We deal with many different travel service providers around the world, so the location of a relevant travel service provider will depend on the travel services provided. Relevant travel service providers will in most cases receive the Personal Data in the country in which they will provide the services or on which their business is based.

(c) Our service providers located abroad

We may also need to disclose Personal Information to 

service providers located abroad for the purpose of supporting the provision of services, including the storage and processing of such data. Generally, we will only disclose Personal Information to such recipients abroad in the context of a travel reservation and / or to allow the provision of administrative and technical services provided on our behalf.

If there is any specific doubt as to where or for whom Personal Data may be submitted, please refer to section 13 of this Notice.

Information security

At A TROPICAL TRAVEL AGENCY, we are committed to protecting Personal Data by implementing and maintaining appropriate technical, organizational and human control measures to ensure a level of safety aligned with the risks related to:

A TROPICAL - TRAVEL AND TOURISM AGENCY, LDA regularly monitors and reviews security controls and strives to protect Personal Data in the same way that it protects your sensitive Business Information.

A TROPICAL - TRAVEL AGENCY AND TOURISM, LDA destroys or deprives Personal Data whenever it ceases to be relevant to the business or as required by law.

Rights to Personal Data we collect

If any interested party, that A TROPICAL - TRAVEL AGENCY AND TOURISM, LDA has Personal Data, and that it intends:

A TROPICAL, TRAVEL AGENCY AND TOURISM, LDA will make every effort to respond to such requests within a month or less, although it may be necessary to extend this period for complex requests.

In addition, A TROPICAL - TRAVEL AGENCY AND TOURISM, LDA reserves the right to deny access to the Information for any reason permitted by applicable laws. If the request for access or correction of the Information is denied, the reasons for such refusal will always be communicated in writing, unless it is unreasonable to do so or when required by local data protection laws.

All communications related to requests for access to Personal Data must be formally made in writing through the contacts identified in section 13 of this Notice.

If we are requested to restrict or stop using Personal Data, by withdrawing the consent previously provided for the processing of Personal Data, the ability to provide services or the quality of the services may be impacted negatively. For example, most travel bookings must be made under the traveler's full name and must include contact details and appropriate identification (eg passport details), and reservations can not be made without this information.

Personal Data shared with A TROPICAL - TRAVEL AGENCY AND TOURISM, LDA should be accurate and individuals agree to update them whenever necessary. In addition, they agree that in the absence of any update, A TROPICAL - AGENCIA DE VIAGENS Y TURISMO, LDA may assume that the data submitted is correct.

Any person may at any time request A TROPICAL - TRAVEL AGENCY AND LOGISTICS, to stop sending marketing communications, and may use the cancellation links provided in the marketing emails or through the contacts indicated in section 13 of this article. Notice.

In any of the situations listed above, it may be requested to provide a valid means of identification of the applicant to ensure that A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA complies with its security obligations and prevents unauthorized disclosure of Personal Data .

A TROPICAL reserves the right to charge a reasonable administrative fee following any manifestly unfounded or excessive requests regarding access to the Personal Data or for any additional copies of the Personal Data requested.

Integration with social networks

A TROPICAL's web sites and mobile applications can use resources and social networking tools (like "Like" and "Share" buttons). These resources are provided and operated by external companies (for example, Facebook) and also hosted by external companies or directly on our website or mobile application. Social Tools can collect data related to the page visited on the website / mobile application, IP address and can set cookies to improve the functioning of Social Tools.

If the user has activated social networking accounts, they may be able to share data about visiting and using our website or mobile application with those same social network accounts. In this way, interactions with Social Tools can be registered by third parties. In addition, outside companies may share with Personal Information in accordance with their policies, such as their name, profile picture, friend lists or any other information that individuals have chosen to make available with those same companies. In these cases, we may share this data with a third-party company for the purpose of marketing driven through these same social networking platforms. In this situation, users have the option to manage data sharing and be able to disable targeted marketing in the privacy settings of their social networks.

All interactions with Social Tools are governed by the privacy policy of the external company that provides them. More information on the data protection practices of these companies should be consulted directly in the companies' privacy policy.

IP Addresses

When a user accesses the website, uses any mobile application, or opens a digital correspondence of A TROPICAL, the servers can register data referring to the device or the network to which the user is connected, including the IP address. An IP address is a series of numbers that identify a computer and are assigned when you access the Internet.

IP addresses may be used by A TROPICAL for the administration of systems, investigation of security problems and compilation of anonymous data on the use of the website and / or mobile applications. IP addresses may also be associated with other Personal Data available on individuals for the purposes described above (for example, to better tailor marketing and advertising materials, provided the user has chosen to receive digital marketing).

Tracking Technologies / Cookies

AA TROPICAL may use third party web analytics services from its websites and mobile applications, such as those listed in the "Cookies Policy". Providers of such services may use such technologies as cookies and web beacons "To help analyze visitors using websites and apps.

For information on the use of cookies and tracking technologies you should consult the Cookies Policy of A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA.

Associated websites

The A TROPICAL websites may contain links to third party websites over which A TROPICAL - TRAVEL AGENCY AND TOURISM, LDA has no control. A TROPICAL - TRAVEL AGENCY AND TOURISM, LDA responsible for the privacy practices or the content of associated websites. A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA recommends reading the privacy policies of any associated websites that are visited, as their privacy practices and policies may differ from those of A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA.

Feedback / Complaints / Contract

Any questions, comments or complaints about this Notice or about the treatment of Personal Data; or if you wish to inform A TROPICAL - AGENCIA DE VIAGENS Y TURISMO, LDA about a change or correction of Personal Data; or if you wish to receive information about the Personal Data that is processed by A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA; or for any claim or comment related to data protection; should be addressed to A TROPICAL - AGENCIA DE VIAGENS Y TURISMO, LDA through the contacts below:

Contact name at A TROPICAL - AGENCIA DE VIAGENS Y TURISMO, LDA: JOÃO PINTO

The email: joaopinto@turitropical.com

Address: Rua Tenente Leonardo Meireles, nº 145 - 4590-516 Paços de Ferreira

A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA will respond to any queries or complaints received as soon as possible.

Changes to notice

This Notice may be changed and updated. If a change to the Notice is made, the revised version will be duly filed and published and dated on the website of A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA, when it exists. If it is justified, in addition to the notice, we may ask clients for consent to include other types of treatment.

This Privacy Notice was last updated on May 25, 2018.

Privacy Policy

Introduction


This Privacy Notice ("Notice") establishes how A TROPICAL - AGÊNCIA DE VIAGENS E TURISMO, LDA Protects the privacy of the Personal Data of our employees, customers, partners or any other entity with which A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA is related to the context of its activity.

Being a travel agency, A TROPICAL - TRAVEL AGENCY AND LOGISTICS, LDA needs to collect, use and disclose Personal Data to perform the functions and business activities, including the realization and management of travel reservations on behalf of its clients. At A TROPICAL - TRAVEL AGENCY AND TOURISM, LDA, we are committed to protecting the privacy and confidentiality of Personal Data and to maintaining a controlled environment (physical, electronic, human and procedural controls) in line with operational risks.

In the context of the General Regulation on Data Protection 2016/679 ("RGPD"), A TROPICAL - TRAVEL AGENCY AND TOURISM, LDA is a "data controller" of any personal information that is provided to us in the context of the relationship with the our clients or any other interested parties.

By providing Personal Data, Stakeholders agree that this Notice will apply to how we handle your Personal Data and consent to it being collected, used and disclosed as detailed in this Notice. If you do not agree to any part of this Notice, Stakeholders shall not provide us with your Personal Information. Failure to provide us with your Personal Data, as well as to withdraw the Consent you provided under this Notice, may affect our ability to provide the Services or adversely affect the quality of services we may provide. For example, most travel bookings must be made with the traveler's full name and must include contact details and appropriate identification (eg passport details) and we can not make reservations without this information. Note that there may be cases where local data protection laws impose more restrictive Personal Data processing practices than the practices set forth in this Notice. When this occurs, we will adjust our Personal Data processing practices to comply with those same local laws.

What personal data do we collect?

Personal Data have the meaning given by the local data protection laws and, where the RGPD applies, the meaning is considered to be given under the RGPD. Personal Data generally means data related to an individual that can be identified from such data; or identifiable from the combination of such data with other available data.

Generally, the type of Personal Information we collect is necessary to facilitate travel arrangements, support reservations or to organize travel-related services and / or products on behalf of our customers.

In this regard, we typically process the following types of Personal Data about our customers:

  • Contact information (such as name, home / mailing address, phone number, e-mail address);
  • Payment data;
  • Detailed passport data;
  • Loyalty program / frequent flyer data;
  • Data on dietary needs and health problems (if any); and
  • Other relevant data for travel plans or required by the travel service provider (s) (eg airlines and accommodation or tourism providers).
  • When our customers contact us for other purposes, Personal Data may also be collected in connection with these purposes. For example, we may collect Personal Data so that we may contact our customers in the context of a contest / campaign in which they have signed up or to respond to questions or comments they have sent us. We also collect data necessary for use in our business activities or our related entities, including, for example, financial details required to process transactions, video surveillance images used for security purposes, or other relevant Personal Data that our customers may want to provide.

In some circumstances we collect Personal Data that may be considered sensitive data according to local data protection laws. Sensitive data may include, but are not limited to, racial or ethnic origin, philosophical or religious beliefs or affiliations, sexual preferences or practices, criminal history or alleged criminal offense, affiliation to political, professional or commercial associations, biometric and genetic information, data financial and health data. We will only collect sensitive data in accordance with local data protection laws, with the explicit consent of the visa and where the data is reasonably necessary or directly related to one or more of our functions or operational activities (for example, to make travel plans), unless required or permitted to do so by law. To the extent permitted or required by local data protection laws, our customers consent that we use and disclose your sensitive data solely for the purpose for which it was collected, unless we subsequently receive your consent for another purpose. For example, if our clients provide us with travel health insurance information they wish to make, customers consent that we use and disclose such health information on their behalf in the contacts made with the travel insurance provider. Another example is when our clients want to know their religious beliefs because they are interested, for example, in certain vacation packages, allowing the use and disclosure of this information to make the trip operational. We will not use sensitive data for purposes other than those for which it was collected, unless we have received the consent of its holders to do so.

How do we collect personal data?

We only collect Personal Data in accordance with local data protection laws. We generally collect Personal Data in the context of contacts with our customers, unless it is unreasonable or impractical to do so. Generally, this collection will occur when our customers:

  • contact us in person, by phone, letter, e-mail;
  • visit us through our website; or
  • contact us through social networks.

We may also collect Personal Data when our customers:

  • purchase or ask questions about travel plans or other products and services;
  • enter contests or register in campaigns / promotions;
  • sign up to receive marketing communications (for example, e-newsletters);
  • request brochures or other information.
  • In some circumstances, it may be necessary to collect Personal Data from our customers from third parties. This includes cases where an individual makes a travel reservation on behalf of another person (s) (for example, a family reservation, a group or a booking made by an employer). When this happens, we authorize the person making the travel reservation to act on behalf of any other traveler in the reservation, as well as with the consent of that person to collect, use and disclose Personal Data in accordance with this Notice. Our clients should inform us immediately if they are aware that their Personal Data has been provided to us by another person without their consent or if they have not obtained such consent before providing us with the Personal Data of another individual.

We make every effort to maintain the accuracy and completeness of the Personal Data we store and to ensure that all Personal Data is current. However, any interested party may contact us immediately if there is any change to their Personal Data or if they are aware that we have inaccurate Personal Data (please see section 13 below). We can not be responsible for any losses arising from inaccurate, erroneous, defective or incomplete personal information that the Interested Parties, or anyone acting on your behalf, provide to us.

How do we use personal data?

We will only process Personal Data when:

  • We have been given consent to such processing (which may be withdrawn at any time, as detailed in section 8 of this Notice);
  • This processing is necessary to provide our services;
  • Such processing is necessary for the fulfillment of legal obligations; and / or
  • Such processing is necessary for our legitimate interests or for any third party who receives such Personal Data (as detailed in sections 5 and 6 of this Notice).
  • When a customer contacts us in the context of a travel inquiry or booking, the purpose for which we collect your Personal Data is generally to provide travel advice and / or help in booking products and / or services related to travel. travels. However, the purpose of the collection may be different depending on the specific circumstances disclosed in this Notice (eg collection of Personal Data for participation in a campaign, collection of feedback, etc.).

When a customer makes a travel or product / service reservation with our support, we usually act as an agent for travel service providers (for example, for a hotel). In this case, we process Personal Data as necessary to provide the requested services, including collection of Personal Data for our internal purposes as described in this Notice, and for the travel service provider for whom we act as agent (for example, for provide the contracted services).

For example, if you book a flight through A TROPICAL - TRAVEL AGENCY AND LOGISTICS, LDA, we will use the Personal Data to allow the flight to be reserved and we will disclose the Personal Data to the airline to allow it to provide the flight service.

We may share data with our travel service providers (hotels, airlines, car rental companies or other providers related to travel reservations). These travel service providers may also use the Personal Data as described in their respective privacy policies for additional information that facilitates booking the trip or providing the requested services. We recommend that our Customers review the privacy policies of any travel service providers that are purchased through A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA. We will provide copies of all relevant terms, conditions and privacy policies of travel service providers upon request.

We act as agents for many travel service providers worldwide, so it is not possible to refer in this Notice to all of the travel service providers for whom we operate (in particular their locations). For more information about the disclosure of Personal Data to travel service providers located outside the RGPD context, please refer to section 6 of this Notice.

If there is any concern regarding the transfer of Personal Data to a travel service provider, or if further information is required, see section 13 of this Notice.

The purposes for which we collect Personal Data also include:

  • provide services or tools that our Customers choose to use (for example, saving Personal Data on our website to allow early filling in of online forms);
  • identification of fraud or errors;
  • legal or regulatory compliance;
  • develop and improve our products and services;
  • maintaining or improving the relationship with our Customers, namely by creating and maintaining a customer profile that allows the provision of a service in line with their preferences;
  • market research, evaluation of customer satisfaction and feedback on the services we provide;
  • facilitate the participation of our Clients in loyalty programs;
  • perform analyzes related to our services, including, but not limited to, preference trends for sales and travel destinations;
  • support internal organization and accounting;
  • to support compliance with legal obligations or applicable customs / immigration requirements related to travel;
  • other purposes, as authorized or required by law (for example, to avoid a threat to life, health or safety protection, or to enforce the legal rights of the company.

Where permitted by local data protection laws, we may use Personal Data to perform marketing activities related to our products and services (and third parties) that we believe may be of interest to our Customers, unless they have requested us not to receive such data. information. These campaigns may include, but are not limited to, emailing, digital marketing, and other electronic notifications. Personal Data will be used for the sending of digital marketing material (including e-newsletters, e-mail, SMS, MMS and IM) if Customers have chosen to receive them. Customers can sign up to receive e-newsletters and other promotional / digital marketing materials by following the relevant links on our website or requesting that one of our employees do so.

Any individual who does not wish to receive promotional or marketing material from us, or participate in market consultations or receive other types of communication, should refer to sections 8 and 13 of this Notice.

What personal information is disclosed to third parties?

In TROPICAL - TRAVICA AGENCIA DE VIAGENS E TURISMO, LDA we do not sell, rent or exchange Personal Data. Personal Data will only be disclosed to third parties in accordance with the provisions of this Notice and in accordance with local data protection laws (note: in this Notice, the reference to "disclosing" includes transferring, sharing verbally or in writing, sending or making Personal Data available to another entity).

Personal Data may be disclosed to the following types of third parties:

  • entities, suppliers and service providers, including:
  • the circumstances of each of the circumstances described in section 4 of this Notice ("How do we use Personal Data?");
  • providers of ICT solutions that support us in delivering products and services (such as any external data-hosting providers we can use);
  • publishers, printers and distributors of marketing materials;
  • organizers of events and exhibitions;
  • marketing or market consultation agencies;
  • courier services or courier services;
  • external consultants (such as lawyers, accountants, auditors or recruitment consultants);
  • travel service providers such as travel wholesalers, tour operators, airlines, hotels, car rental companies, transfer managers and other related service providers;
  • any third party to whom we assign or transfer any of our rights or obligations;
  • persons making travel reservations on behalf of others (eg a family member, friend or co-worker);
  • in the context of corporate, corporate or government business travel;
  • contact persons (for example, a family member) when our Clients are not contactable and the contact is, in our opinion, in Customer's interest (for example, where the person is concerned about their welfare or needs to act on behalf of the Client due to unforeseen circumstances);
  • as required or authorized by applicable law, and to comply with the legal obligations of A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA;
  • customs or immigration services to comply with applicable legal obligations in the context of travel;
  • government agencies or public authorities to comply with valid and authorized requests, including court orders or any other valid legal process;
  • regulatory authorities or law enforcement authorities, including for fraud protection and related security purposes;
  • agencies where there is suspicion of illegal activity and where the Personal Data is a necessary part for investigation or denunciation of the subject.

In addition to the above, we will not disclose Personal Data without consent, unless we believe that disclosure is necessary to reduce or prevent a threat to life, health or safety of an individual, public health or safety, or for a particular (eg prevention, detection, investigation or punishment of criminal offenses), or where such disclosure is authorized or required by law (including applicable data protection / privacy laws).

On the websites or social networks of A TROPICAL - TRAVEL AGENCY AND TOURISM, LDA users may choose to use certain third party resources with which we associate. These features, which may include social networking tools and geo-location, are operated by third parties and are clearly identified as such. These third parties may use or share Personal Data in accordance with their own privacy policies, so we recommend that you review their privacy policies in the event that you consider these relevant tools.

What personal data is transferred abroad?

We may disclose Personal Data to certain recipients abroad as described below. We warrant that such international transfers are necessary for the execution of a contract between our Customers and third parties abroad or that are subject to appropriate or adequate safeguards as required by local data protection laws (eg RGPD). We will provide copies of the relevant safeguards documents upon request (see section 13 of this Notice).

Personal Data may be transferred to an outside entity located in a jurisdiction where it is not possible to guarantee a level of data protection equal to that in the RGPD. In such cases, A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA can not be responsible for the way these recipients handle, store and process Personal Data.

(a) Related entities abroad

A TROPICAL - TRAVEL AGENCY AND TOURISM, LDA operates a global business including operations in Africa, Europe, North America, South America and Oceania. Personal Data may be disclosed with our related entities abroad for support in the travel reservation and / or to enable administrative, consultative or technical services, including the storage and processing of such data.

b) Travel service providers located abroad

In order to provide our services, it may be necessary for us to disclose Personal Data to relevant suppliers of travel services abroad. We deal with many different travel service providers around the world, so the location of a relevant travel service provider will depend on the travel services provided. Relevant travel service providers will in most cases receive the Personal Data in the country in which they will provide the services or on which their business is based.

(c) Our service providers located abroad

We may also need to disclose Personal Information to 

service providers located abroad for the purpose of supporting the provision of services, including the storage and processing of such data. Generally, we will only disclose Personal Information to such recipients abroad in the context of a travel reservation and / or to allow the provision of administrative and technical services provided on our behalf.

If there is any specific doubt as to where or for whom Personal Data may be submitted, please refer to section 13 of this Notice.

Information security

At A TROPICAL TRAVEL AGENCY, we are committed to protecting Personal Data by implementing and maintaining appropriate technical, organizational and human control measures to ensure a level of safety aligned with the risks related to:

  • accidental or unlawful destruction;
  • loss; unauthorized alteration or disclosure;
  • or improper access to Personal Data transmitted, stored or processed.

A TROPICAL - TRAVEL AND TOURISM AGENCY, LDA regularly monitors and reviews security controls and strives to protect Personal Data in the same way that it protects your sensitive Business Information.

A TROPICAL - TRAVEL AGENCY AND TOURISM, LDA destroys or deprives Personal Data whenever it ceases to be relevant to the business or as required by law.

Rights to Personal Data we collect

If any interested party, that A TROPICAL - TRAVEL AGENCY AND TOURISM, LDA has Personal Data, and that it intends:

  • update, modify, delete or obtain a copy of Personal Data;
  • restrict or prevent the use of any personal information, including the withdrawal of any prior consent given to the processing of such information;
  • obtain a copy of the personal information that has been processed on the basis of your consent or as necessary to perform a contract of which you are a party, you must formally submit the request to A TROPICAL - AGENCIA DE VIAGENS Y TURISMO, LDA through the contacts identified in section 13 of this Notice. After the request will be made an acknowledgment of the same and will be given information on the term within which the information will be made available.

A TROPICAL, TRAVEL AGENCY AND TOURISM, LDA will make every effort to respond to such requests within a month or less, although it may be necessary to extend this period for complex requests.

In addition, A TROPICAL - TRAVEL AGENCY AND TOURISM, LDA reserves the right to deny access to the Information for any reason permitted by applicable laws. If the request for access or correction of the Information is denied, the reasons for such refusal will always be communicated in writing, unless it is unreasonable to do so or when required by local data protection laws.

All communications related to requests for access to Personal Data must be formally made in writing through the contacts identified in section 13 of this Notice.

If we are requested to restrict or stop using Personal Data, by withdrawing the consent previously provided for the processing of Personal Data, the ability to provide services or the quality of the services may be impacted negatively. For example, most travel bookings must be made under the traveler's full name and must include contact details and appropriate identification (eg passport details), and reservations can not be made without this information.

Personal Data shared with A TROPICAL - TRAVEL AGENCY AND TOURISM, LDA should be accurate and individuals agree to update them whenever necessary. In addition, they agree that in the absence of any update, A TROPICAL - AGENCIA DE VIAGENS Y TURISMO, LDA may assume that the data submitted is correct.

Any person may at any time request A TROPICAL - TRAVEL AGENCY AND LOGISTICS, to stop sending marketing communications, and may use the cancellation links provided in the marketing emails or through the contacts indicated in section 13 of this article. Notice.

In any of the situations listed above, it may be requested to provide a valid means of identification of the applicant to ensure that A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA complies with its security obligations and prevents unauthorized disclosure of Personal Data .

A TROPICAL reserves the right to charge a reasonable administrative fee following any manifestly unfounded or excessive requests regarding access to the Personal Data or for any additional copies of the Personal Data requested.

Integration with social networks

A TROPICAL's web sites and mobile applications can use resources and social networking tools (like "Like" and "Share" buttons). These resources are provided and operated by external companies (for example, Facebook) and also hosted by external companies or directly on our website or mobile application. Social Tools can collect data related to the page visited on the website / mobile application, IP address and can set cookies to improve the functioning of Social Tools.

If the user has activated social networking accounts, they may be able to share data about visiting and using our website or mobile application with those same social network accounts. In this way, interactions with Social Tools can be registered by third parties. In addition, outside companies may share with Personal Information in accordance with their policies, such as their name, profile picture, friend lists or any other information that individuals have chosen to make available with those same companies. In these cases, we may share this data with a third-party company for the purpose of marketing driven through these same social networking platforms. In this situation, users have the option to manage data sharing and be able to disable targeted marketing in the privacy settings of their social networks.

All interactions with Social Tools are governed by the privacy policy of the external company that provides them. More information on the data protection practices of these companies should be consulted directly in the companies' privacy policy.

IP Addresses

When a user accesses the website, uses any mobile application, or opens a digital correspondence of A TROPICAL, the servers can register data referring to the device or the network to which the user is connected, including the IP address. An IP address is a series of numbers that identify a computer and are assigned when you access the Internet.

IP addresses may be used by A TROPICAL for the administration of systems, investigation of security problems and compilation of anonymous data on the use of the website and / or mobile applications. IP addresses may also be associated with other Personal Data available on individuals for the purposes described above (for example, to better tailor marketing and advertising materials, provided the user has chosen to receive digital marketing).

Tracking Technologies / Cookies

AA TROPICAL may use third party web analytics services from its websites and mobile applications, such as those listed in the "Cookies Policy". Providers of such services may use such technologies as cookies and web beacons "To help analyze visitors using websites and apps.

For information on the use of cookies and tracking technologies you should consult the Cookies Policy of A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA.

Associated websites

The A TROPICAL websites may contain links to third party websites over which A TROPICAL - TRAVEL AGENCY AND TOURISM, LDA has no control. A TROPICAL - TRAVEL AGENCY AND TOURISM, LDA responsible for the privacy practices or the content of associated websites. A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA recommends reading the privacy policies of any associated websites that are visited, as their privacy practices and policies may differ from those of A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA.

Feedback / Complaints / Contract

Any questions, comments or complaints about this Notice or about the treatment of Personal Data; or if you wish to inform A TROPICAL - AGENCIA DE VIAGENS Y TURISMO, LDA about a change or correction of Personal Data; or if you wish to receive information about the Personal Data that is processed by A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA; or for any claim or comment related to data protection; should be addressed to A TROPICAL - AGENCIA DE VIAGENS Y TURISMO, LDA through the contacts below:

Contact name at A TROPICAL - AGENCIA DE VIAGENS Y TURISMO, LDA: JOÃO PINTO

The email: joaopinto@turitropical.com

Address: Rua Tenente Leonardo Meireles, nº 145 - 4590-516 Paços de Ferreira

A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA will respond to any queries or complaints received as soon as possible.

Changes to notice

This Notice may be changed and updated. If a change to the Notice is made, the revised version will be duly filed and published and dated on the website of A TROPICAL - AGENCIA DE VIAGENS E TURISMO, LDA, when it exists. If it is justified, in addition to the notice, we may ask clients for consent to include other types of treatment.

This Privacy Notice was last updated on May 25, 2018.

Privacy Policy

Introduction This Privacy Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO

Protects privacy Personal Data employees

customers partners other entity with which TROPICAL AGENCIA VIAGENS TURISMO related context activity Being travel

agency
TROPICAL TRAVEL AGENCY LOGISTICS needs collect disclose Personal Data perform functions

business activities including realization management travel reservations behalf clients TROPICAL TRAVEL AGENCY TOURISM committed protecting privacy confidentiality Personal Data maintaining controlled

environment physical electronic human procedural controls line with operational risks context General Regulation Data Protection 2016/679 "RGPD" TROPICAL TRAVEL AGENCY TOURISM "data controller" personal information that
provided

context relationship with clients other interested

parties providing Personal Data Stakeholders agree that this

Notice

will apply handle your Personal Data consent being collected

used disclosed detailed this Notice agree part this Notice Stakeholders shall provide with your Personal Information Failure provide with your Personal

Data well withdraw Consent

provided under this Notice affect ability provide Services adversely affect

quality services provide example most

travel

bookings must made with traveler's full name must include

contact details appropriate identification passport details make reservations without this information Note that there cases where local data protection laws impose more restrictive

Personal Data processing practices

than practices

forth this Notice When

this occurs will adjust Personal

Data processing practices comply

with those same local

laws What personal data collect? Personal Data have

meaning
given local data protection

laws where RGPD applies

meaning considered given

under

RGPD Personal Data generally

means
data related individual that identified from such data; identifiable from combination such data with other available data Generally type Personal Information collect necessary facilitate travel
arrangements support reservations
organize travel

related services products behalf customers this regard typically process following types Personal Data about customers: Contact information such name home mailing address phone number mail address Payment

data; Detailed
passport data;
Loyalty program frequent flyer data;

Data dietary needs health

problems Other relevant

data travel plans required travel service provider airlines

accommodation

tourism providers

When customers contact other purposes Personal Data also collected connection with these purposes example collect

Personal

Data that contact customers context contest campaign which they have signed respond questions comments they have sent also collect data necessary business activities related entities including example financial details required process transactions video surveillance images used security purposes

other relevant

Personal Data that customers want provide some circumstances collect Personal Data that considered sensitive data according local data protection laws Sensitive data

include
limited racial ethnic origin philosophical religious beliefs affiliations sexual
preferences practices

criminal history alleged criminal offense affiliation political professional commercial associations biometric genetic information data financial

health data will only collect sensitive data accordance with local data

protection laws with

explicit consent visa
where data reasonably necessary directly related more functions operational activities example make travel plans unless required permitted extent permitted required local data protection

laws customers consent that disclose your sensitive data solely purpose which collected unless subsequently receive your

consent another purpose example clients provide with travel health insurance information they wish make customers

consent that disclose such health information

their behalf contacts made with travel insurance provider Another example when clients want

know
their religious
beliefs because
they
interested example certain vacation packages allowing disclosure this information make trip operational will sensitive data purposes other
than those which

collected unless have received

consent

holders collect personal data? only

collect
Personal Data accordance with local data protection laws generally collect Personal Data context contacts
with customers
unless unreasonable
impractical Generally

this collection will occur when customers: contact person phone letter mail; visit

through
website; contact through social
networks

also collect Personal Data when

customers:

purchase questions about travel plans other products services; enter contests register

campaigns promotions; sign

receive marketing communications example newsletters request brochures other information some circumstances necessary collect Personal Data from customers from third parties This includes cases where individual makes travel reservation behalf another person example family reservation group booking made employer When this happens authorize person making travel reservation behalf other

traveler reservation well with consent that

person collect disclose Personal Data accordance with this Notice clients should inform immediately they aware that their Personal Data been provided another person without their consent they

have

obtained such consent before providing with Personal Data another individual make

every effort maintain accuracy completeness Personal Data store

ensure that Personal Data current However interested party contact immediately there change their Personal Data they aware that have inaccurate Personal Data please section below responsible losses arising from inaccurate erroneous defective

incomplete personal information that Interested Parties anyone acting your behalf provide personal data? will only process Personal Data when:
have been

given consent such processing

which withdrawn
time

detailed section this Notice This processing

necessary provide

services; Such processing necessary fulfillment legal obligations; Such

processing necessary legitimate interests third
party

receives such Personal Data detailed sections this Notice When customer contacts context travel inquiry booking purpose

which

collect your Personal Data generally provide travel advice help booking products services

related travel travels However purpose collection

different

depending specific circumstances disclosed this Notice collection Personal

Data participation campaign collection

feedback When customer

makes travel
product service reservation with
support usually agent travel service providers example hotel this case process Personal Data necessary provide requested services including collection Personal Data internal purposes described this Notice travel service provider whom agent example provide contracted services example book flight through TROPICAL TRAVEL AGENCY LOGISTICS will Personal Data allow flight reserved will disclose Personal Data airline allow provide flight service share data with travel service providers hotels airlines rental companies other providers related travel reservations These travel
service providers also Personal
Data

described their respective privacy policies additional information that facilitates booking trip

providing requested
services recommend that Customers review privacy

policies travel service providers that purchased through TROPICAL AGENCIA

VIAGENS TURISMO will provide copies relevant terms conditions privacy policies travel service providers upon request agents
many travel service providers worldwide possible refer this Notice travel service providers whom operate particular their locations more information
about disclosure Personal Data travel service providers
located outside RGPD context
please refer section this Notice there concern regarding transfer

Personal Data travel service provider further information required section this Notice purposes which

collect Personal Data also include:
provide services tools that Customers
choose example saving Personal Data website allow early filling online forms identification fraud errors; legal regulatory
compliance;
develop improve products services; maintaining improving relationship with Customers namely

creating maintaining customer profile that allows provision service line with their preferences; market research evaluation customer satisfaction

feedback

services provide; facilitate participation Clients loyalty programs; perform analyzes related services including limited preference trends sales travel destinations; support

internal

organization accounting;

support compliance with legal obligations

applicable customs
immigration requirements related travel; other purposes
authorized required example

avoid threat life health safety protection enforce legal rights company

Where

permitted local

data protection laws Personal Data
perform marketing activities related products services
third

parties that believe interest Customers unless they have requested receive such data information These

campaigns include limited emailing digital marketing other electronic notifications
Personal Data will used sending
digital marketing material including
newsletters
mail Customers have chosen receive them Customers
sign receive newsletters

other promotional digital

marketing materials following
relevant links website requesting that employees individual does wish receive promotional marketing material
from participate market consultations
receive other types communication should refer sections this
Notice What personal information
disclosed
third parties? TROPICAL TRAVICA AGENCIA VIAGENS TURISMO sell
rent
exchange Personal Data Personal Data will only disclosed third parties accordance with provisions this

Notice accordance with local data

protection laws note: this Notice reference "disclosing" includes transferring sharing verbally writing sending making Personal Data available another entity Personal Data disclosed following types third parties:

entities

suppliers service

providers

including: circumstances each circumstances described section this Notice "How Personal Data?" providers solutions that support delivering products services such external data hosting providers publishers printers distributors marketing materials;

organizers events

exhibitions; marketing market consultation

agencies; courier services courier services; external consultants such lawyers
accountants auditors recruitment consultants travel service providers such travel wholesalers tour operators airlines hotels rental companies transfer managers other related service providers; third
party
whom assign transfer

rights obligations; persons making travel

reservations behalf others family member friend worker context

corporate corporate government business

travel; contact persons example family member when Clients contactable contact opinion Customer's interest example where person concerned about

their welfare needs

behalf Client unforeseen circumstances required authorized applicable comply with legal obligations TROPICAL AGENCIA VIAGENS TURISMO LDA; customs immigration

services comply with applicable legal obligations

context travel; government agencies public authorities comply with valid authorized requests including court

orders other

valid legal process;

regulatory authorities enforcement
authorities including fraud protection related security purposes; agencies where there suspicion illegal activity where Personal Data necessary
part investigation denunciation subject
addition
above will disclose Personal

Data without consent unless believe that

disclosure necessary reduce prevent threat life health safety

individual
public health safety particular prevention detection investigation punishment criminal offenses where such disclosure authorized required including
applicable

data protection privacy laws websites social networks TROPICAL TRAVEL AGENCY TOURISM users choose certain third party resources with which associate These features which include social networking

tools
location operated third parties clearly identified such These third parties share Personal
Data
accordance with their privacy policies
recommend that

review their privacy policies event that

consider these relevant tools What personal data transferred abroad?

disclose Personal Data certain recipients
abroad

described below warrant that such international transfers necessary execution contract between Customers third

parties
abroad that subject appropriate
adequate safeguards required local data protection laws RGPD will provide copies relevant safeguards documents upon request section this Notice Personal Data transferred
outside
entity located

jurisdiction where possible guarantee level data protection equal that RGPD such cases TROPICAL AGENCIA VIAGENS TURISMO responsible these recipients handle store

process Personal Data Related

entities abroad TROPICAL TRAVEL AGENCY TOURISM operates global business including operations Africa Europe North America South America Oceania Personal Data disclosed with related entities abroad

support travel reservation
enable administrative consultative technical services including storage processing such data Travel service providers located abroad order provide services
necessary disclose Personal Data
relevant suppliers travel services abroad deal with many different travel service providers around world location relevant travel service provider will depend
travel

services provided Relevant

travel service providers will most cases

receive

Personal Data country which they will provide services

which their business based

service providers located abroad also need disclose

Personal Information

to  service

providers located abroad purpose supporting provision services including storage processing such data Generally will only

disclose Personal Information such recipients abroad context travel reservation allow provision administrative technical
services
provided behalf there specific doubt where

whom Personal Data submitted please refer section this Notice Information security TROPICAL TRAVEL AGENCY committed protecting Personal

Data implementing

maintaining appropriate technical

organizational human control measures ensure level safety aligned with

risks related accidental unlawful destruction;

loss;
unauthorized alteration disclosure; improper
access

Personal Data transmitted stored processed TROPICAL TRAVEL TOURISM AGENCY regularly monitors reviews security controls strives

protect Personal Data
same that protects your sensitive
Business Information TROPICAL TRAVEL

AGENCY TOURISM destroys deprives Personal Data whenever ceases relevant business required Rights Personal Data collect interested party that TROPICAL TRAVEL AGENCY TOURISM Personal Data that intends: update modify delete obtain copy Personal Data; restrict prevent personal information

including withdrawal prior consent given processing such information; obtain copy personal information that
been processed basis

your consent necessary

perform
contract which party  you must formally submit
request

TROPICAL AGENCIA VIAGENS TURISMO through contacts identified section this Notice After request will made acknowledgment same will given information

term within which information

will made available TROPICAL TRAVEL AGENCY

TOURISM will make every

effort respond such

requests within month less although necessary extend
this period

complex requests addition

TROPICAL TRAVEL AGENCY TOURISM reserves right deny access Information
reason

permitted applicable laws request

access correction

Information denied reasons such

refusal will always communicated writing unless unreasonable
when required local data protection

laws communications related requests access Personal Data

must formally made writing through contacts identified section this

Notice requested restrict stop using Personal Data withdrawing consent previously provided processing Personal Data ability provide services quality services impacted negatively example most travel

bookings
must made under traveler's full name must include contact details appropriate identification passport details reservations made without this information Personal Data shared with TROPICAL TRAVEL AGENCY TOURISM should accurate individuals agree update them whenever necessary addition

they agree

that

absence update TROPICAL AGENCIA VIAGENS

TURISMO assume that data submitted correct person time request TROPICAL TRAVEL AGENCY LOGISTICS stop sending marketing communications cancellation links provided marketing emails through

contacts indicated section this article

Notice situations listed above requested provide valid means identification applicant ensure that TROPICAL AGENCIA VIAGENS TURISMO complies with security obligations prevents unauthorized disclosure Personal Data TROPICAL reserves right charge reasonable administrative following manifestly unfounded excessive requests regarding access Personal Data additional copies Personal Data requested Integration with social networks TROPICAL's sites

mobile applications use resources social networking tools like "Like"

"Share" buttons These

resources provided operated external companies example Facebook

also hosted external companies directly website mobile application Social Tools collect data related page visited website

mobile application address
cookies improve functioning Social Tools user activated social networking accounts they able share data about visiting using website mobile application with
those same social
network accounts this
interactions
with Social Tools registered third parties addition outside companies

share with Personal Information

accordance

with their policies such their

name

profile picture friend lists other information that individuals have

chosen
make available with those same companies these
cases share

this data

with

third party company purpose

marketing
driven through these same social networking platforms this situation users have option manage data sharing

able disable targeted marketing

privacy settings

their social networks interactions with Social Tools governed privacy policy external company that
provides them More
information data protection practices these companies should consulted directly companies' privacy policy Addresses When user accesses website uses mobile application opens digital correspondence TROPICAL servers register data referring device network which user connected including
address address series numbers that identify computer assigned
when
access Internet addresses used
TROPICAL administration
systems investigation security
problems compilation anonymous data website mobile applications addresses also associated with other Personal Data available individuals purposes described above example better tailor marketing advertising materials provided user chosen receive digital
marketing Tracking Technologies Cookies TROPICAL third party
analytics

services from websites mobile applications

such
those listed "Cookies Policy" Providers such services such technologies cookies beacons help analyze visitors using websites apps information cookies tracking technologies should consult Cookies Policy TROPICAL AGENCIA VIAGENS TURISMO Associated websites TROPICAL websites contain links third party websites over which TROPICAL TRAVEL AGENCY TOURISM control TROPICAL TRAVEL AGENCY TOURISM
responsible privacy practices content associated websites TROPICAL AGENCIA VIAGENS TURISMO recommends reading privacy policies associated websites that
visited
their privacy practices policies differ from those
TROPICAL AGENCIA

VIAGENS TURISMO

Feedback Complaints Contract

questions comments complaints about this Notice about treatment Personal Data; wish inform TROPICAL

AGENCIA VIAGENS TURISMO about
change correction Personal Data; wish receive information about Personal Data that processed TROPICAL AGENCIA VIAGENS TURISMO
LDA;

claim comment related data protection; should addressed TROPICAL AGENCIA VIAGENS TURISMO through contacts below: Contact name TROPICAL AGENCIA VIAGENS

TURISMO

LDA: JOÃO

PINTO email:
joaopinto@turitropical Address: Tenente Leonardo Meireles 4590 Paços Ferreira TROPICAL
AGENCIA

VIAGENS TURISMO will respond queries complaints received soon possible Changes notice This Notice changed updated change Notice made revised version will duly filed published dated website TROPICAL

AGENCIA

VIAGENS TURISMO when exists justified

addition the notice clients
consent include other types treatment This Privacy Notice last updated 2018 +351 geral@turitropical Private Access About
Featured Leisure Travel
City Breaks Long Distance Trips
Honeymoon Beaches Getaways Tailor Made Experiences Corporate
Travel Incoming

Contacts Privacy Policy Introduction This Privacy Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO Protects privacy Personal Data employees customers partners other entity with which TROPICAL AGENCIA VIAGENS TURISMO related context activity Being travel

agency TROPICAL TRAVEL AGENCY LOGISTICS needs collect disclose Personal Data perform functions business activities including

realization management travel reservations behalf clients TROPICAL TRAVEL
AGENCY
TOURISM committed protecting privacy confidentiality Personal Data maintaining controlled

environment physical electronic human procedural controls line with operational

risks

context General Regulation Data

Protection 2016/679 "RGPD" TROPICAL TRAVEL

AGENCY TOURISM "data controller" personal information that provided context relationship with clients other

interested

parties providing Personal Data Stakeholders agree that this Notice will apply handle your Personal Data consent being collected used disclosed detailed this Notice agree

part this Notice Stakeholders shall provide with your Personal Information Failure provide with your Personal Data well withdraw Consent provided under this Notice affect ability provide Services adversely affect quality services provide example most

travel bookings

must

made with traveler's full name must include contact details appropriate identification passport details make reservations without

this information Note
that there cases
where local data protection laws impose more restrictive Personal Data processing

practices than practices forth this Notice When

this occurs will adjust Personal Data processing practices comply with those same

local laws What personal

data collect? Personal Data have

meaning

given local

data protection laws where RGPD applies meaning
considered

given under RGPD

Personal Data

generally means data

related individual that identified from such data; identifiable from

combination such data with other

available data Generally type Personal Information collect necessary facilitate travel arrangements support reservations

organize

travel related services products behalf customers this regard typically process following types Personal Data

about

customers: Contact information such name home

mailing address phone number mail address Payment data; Detailed passport
data; Loyalty program
frequent flyer data; Data dietary
needs
health problems Other relevant data travel plans required travel service provider airlines accommodation tourism providers When customers
contact other purposes
Personal Data also collected connection with these purposes example collect Personal Data that contact customers context contest campaign which they have signed

respond questions comments they have

sent also collect data necessary business activities related entities

including example financial details required process transactions video surveillance images used security purposes other

relevant Personal Data that customers want provide some

circumstances collect Personal Data that considered sensitive data according local data protection laws Sensitive data include limited racial ethnic origin philosophical religious

beliefs affiliations sexual preferences practices criminal history alleged criminal offense affiliation political professional commercial associations biometric genetic information data
financial
health data will only collect
sensitive data accordance with local

data protection laws

with

explicit consent visa where data reasonably necessary directly related more functions operational activities example make travel plans unless required permitted extent

permitted required local data protection laws

customers consent that disclose your sensitive
data solely purpose which collected unless subsequently receive your consent another purpose example
clients provide with travel health insurance information they wish make customers consent
that disclose

such health information their behalf contacts made with travel insurance provider Another example when clients want know their religious beliefs because they interested example certain vacation packages allowing

disclosure
this information make trip operational will sensitive data purposes other than those which collected unless have received consent holders
collect personal data?
only collect Personal Data accordance with local data protection laws generally collect Personal Data context contacts with customers unless unreasonable impractical

Generally this collection will occur when

customers:

contact person

phone letter mail; visit through website;

contact through social networks also collect Personal Data when customers: purchase questions about

travel plans

other products services; enter contests register campaigns promotions; sign receive marketing communications example newsletters request brochures other information some circumstances

necessary collect Personal Data

from customers
from third parties This includes cases where
individual

makes travel reservation behalf another person example family reservation group booking made employer

When this happens
authorize person

making travel reservation behalf

other
traveler reservation well with

consent that person collect disclose Personal Data accordance with

this Notice clients should inform immediately they aware that their Personal Data been provided another person without
their consent

they have obtained

such consent before

providing with Personal Data another individual make every effort

maintain accuracy completeness Personal
Data store ensure that Personal Data current However interested party contact immediately there change their Personal Data they aware that have inaccurate Personal
Data please section below responsible losses arising from inaccurate erroneous
defective
incomplete personal information that Interested Parties anyone acting your behalf provide personal data? will only process Personal
Data when: have been given
consent such processing

which withdrawn time detailed section this Notice This processing necessary provide services; Such processing necessary fulfillment legal obligations; Such processing necessary legitimate interests third party receives

such

Personal Data detailed sections this Notice When customer contacts

context travel inquiry

booking purpose which collect your Personal Data generally provide travel

advice

help booking products services related travel travels

However purpose
collection different
depending specific circumstances disclosed

this Notice collection Personal Data participation campaign collection feedback When customer makes travel product service reservation with support usually agent travel service providers example hotel this

case process

Personal

Data necessary provide requested services including collection Personal Data internal purposes described this Notice travel service

provider

whom agent example provide contracted services example book

flight

through TROPICAL TRAVEL AGENCY LOGISTICS will Personal Data allow flight reserved will disclose Personal Data airline allow provide flight service share data with travel service providers hotels airlines

rental companies other providers

related travel reservations These travel service
providers also Personal Data described their respective
privacy policies additional information that facilitates
booking

trip providing requested services recommend that Customers review privacy policies travel service providers that purchased through TROPICAL

AGENCIA
VIAGENS TURISMO

will provide copies relevant terms conditions privacy policies travel service providers upon

request agents

many

travel service providers worldwide

possible

refer this Notice travel service providers whom operate particular their

locations more information about disclosure Personal Data

travel service providers located outside RGPD context please refer section this Notice

there
concern regarding transfer Personal Data travel service provider further information required section this Notice purposes which collect
Personal

Data also include: provide services tools that

Customers

choose example saving Personal Data website allow early filling online forms identification fraud errors; legal regulatory

compliance; develop improve products services; maintaining improving relationship
with Customers namely creating maintaining customer profile that allows provision service line with
their

preferences; market research evaluation customer

satisfaction

feedback services provide; facilitate participation Clients loyalty programs; perform analyzes related services including limited preference trends sales travel

destinations; support internal organization accounting; support compliance with legal
obligations
applicable customs immigration requirements related
travel;

other purposes

authorized required example avoid threat

life health

safety protection enforce legal rights company Where permitted local data
protection

laws Personal

Data

perform marketing activities related products services third parties that believe interest Customers unless

they have

requested receive such data information These campaigns include limited emailing

digital marketing other

electronic
notifications Personal Data will used sending digital marketing material including newsletters mail Customers have chosen receive them Customers sign receive newsletters other promotional digital marketing
materials following relevant links website requesting
that
employees individual does wish receive promotional marketing material from participate market consultations receive other types communication should refer sections this Notice What personal information disclosed third parties? TROPICAL TRAVICA AGENCIA VIAGENS TURISMO sell rent exchange
Personal Data
Personal Data will only disclosed third parties accordance with provisions this Notice accordance with local data
protection laws note: this Notice
reference "disclosing" includes transferring sharing verbally
writing

sending making Personal Data available

another entity Personal Data disclosed

following types third parties: entities suppliers service providers including: circumstances each circumstances
described section this Notice

"How Personal Data?" providers solutions that support delivering products services such

external data hosting providers publishers printers distributors marketing materials; organizers events exhibitions; marketing market consultation agencies; courier services courier services; external consultants such lawyers accountants auditors recruitment consultants travel service providers such travel

wholesalers tour operators airlines hotels rental companies transfer managers other related service providers; third party whom assign transfer rights obligations; persons making travel reservations behalf others family member friend

worker
context corporate corporate government business travel; contact persons example family member when Clients contactable
contact opinion

Customer's interest example where

person concerned about their welfare needs behalf Client unforeseen circumstances required authorized

applicable comply with legal
obligations TROPICAL AGENCIA VIAGENS TURISMO LDA; customs

immigration services comply with applicable legal obligations context travel; government agencies public authorities comply with valid authorized requests including

court orders other valid legal process; regulatory

authorities enforcement
authorities including

fraud protection related security purposes; agencies where there suspicion illegal activity where

Personal Data necessary part investigation denunciation
subject addition

above will disclose Personal Data without consent unless believe that disclosure necessary reduce prevent threat life health safety individual public health safety particular prevention detection investigation punishment criminal offenses where such disclosure authorized required including applicable data

protection privacy laws

websites
social networks
TROPICAL TRAVEL AGENCY

TOURISM users choose certain third party resources with which associate These features which include social networking tools location operated third parties clearly identified such These third parties share Personal Data

accordance with their privacy

policies recommend that review their privacy policies event

that

consider these relevant tools What personal data transferred abroad?

disclose Personal Data certain recipients abroad described below warrant that such international transfers

necessary execution contract between Customers

third parties abroad that subject appropriate adequate safeguards required local data protection laws RGPD will

provide

copies relevant safeguards

documents upon

request section this Notice Personal Data transferred outside entity located jurisdiction where possible guarantee level data protection equal that RGPD such cases TROPICAL AGENCIA

VIAGENS TURISMO responsible these recipients handle store process Personal Data Related entities abroad TROPICAL

TRAVEL AGENCY TOURISM operates
global

business including operations Africa Europe North America South America Oceania Personal Data disclosed with related entities abroad support travel

reservation

enable administrative consultative technical services

including storage processing
such data Travel service providers located abroad
order provide
services necessary disclose Personal Data
relevant
suppliers travel services abroad deal with many different

travel service providers around world location relevant travel service

provider will depend travel services provided Relevant travel service providers will most cases receive Personal Data country which they will provide services

which their business based

service providers located abroad also need disclose Personal Information to  service providers located abroad purpose supporting provision services including storage processing
such

data Generally will only disclose Personal Information such

recipients

abroad context travel reservation allow

provision administrative

technical services
provided behalf there specific doubt where whom Personal Data submitted
please refer
section this Notice Information security TROPICAL TRAVEL AGENCY committed protecting Personal Data implementing maintaining appropriate technical organizational human
control measures
ensure level safety aligned with risks related accidental unlawful destruction;
loss;

unauthorized alteration

disclosure; improper
access Personal Data transmitted stored

processed TROPICAL TRAVEL TOURISM AGENCY regularly monitors reviews security controls strives protect Personal Data same

that protects your sensitive Business Information TROPICAL TRAVEL AGENCY TOURISM destroys deprives Personal Data whenever ceases relevant business required Rights Personal Data collect

interested party that TROPICAL TRAVEL AGENCY TOURISM Personal Data that intends: update modify delete obtain copy Personal Data; restrict

prevent personal information including withdrawal prior
consent given

processing such information;

obtain
copy personal information
that
been processed basis your consent necessary perform contract which party  you must
formally submit request TROPICAL AGENCIA VIAGENS TURISMO through contacts identified section this Notice After request will made acknowledgment
same will

given information term within which

information will
made available TROPICAL TRAVEL AGENCY TOURISM will make every

effort respond such requests within month less although

necessary extend this period complex requests addition TROPICAL TRAVEL AGENCY
TOURISM

reserves right deny access Information reason permitted applicable laws request access correction Information denied reasons such refusal will always communicated writing unless

unreasonable when required local data protection laws communications related requests

access Personal Data must

formally
made writing through contacts identified section this Notice requested restrict stop using Personal Data withdrawing consent previously provided processing Personal Data ability provide services quality services impacted negatively example most travel bookings must made under traveler's full name must include contact details appropriate identification passport
details reservations made without
this information Personal Data shared

with TROPICAL TRAVEL AGENCY TOURISM should accurate individuals agree

update
them whenever

necessary addition they

agree that absence
update TROPICAL AGENCIA VIAGENS TURISMO assume that data submitted

correct person time request TROPICAL TRAVEL AGENCY LOGISTICS stop sending marketing communications cancellation links provided marketing emails through contacts

indicated section this article Notice situations listed above requested provide valid means

identification applicant ensure
that TROPICAL

AGENCIA VIAGENS TURISMO complies with security obligations prevents unauthorized disclosure Personal Data TROPICAL reserves right charge reasonable administrative

following manifestly unfounded excessive requests regarding access Personal

Data additional copies Personal Data

requested Integration with social networks TROPICAL's sites mobile applications use resources social networking tools like "Like" "Share" buttons These resources provided operated external companies example Facebook also hosted external companies directly website mobile application Social Tools collect
data
related page visited website mobile application address cookies improve functioning Social Tools user activated social networking accounts they able share data

about visiting using website mobile application with those same

social network accounts this interactions with Social Tools registered third parties

addition outside

companies share

with Personal Information
accordance with their policies such their name
profile
picture friend lists other information that individuals have chosen make available with those same companies these cases share this data with third party
company

purpose marketing driven through these same

social networking

platforms this situation users have

option manage data
sharing able disable targeted marketing privacy settings their social networks interactions with Social
Tools governed privacy
policy external company that provides them More information data
protection practices these companies should consulted directly companies' privacy policy Addresses When user accesses website
uses mobile application opens digital correspondence TROPICAL servers register

data referring device network which user connected

including address address series numbers that identify computer

assigned when
access Internet addresses used TROPICAL administration systems investigation security problems compilation anonymous

data website mobile applications addresses also associated with other Personal Data available individuals purposes described above example

better
tailor marketing

advertising materials provided user chosen receive digital marketing Tracking Technologies Cookies TROPICAL

third party analytics services from websites mobile applications such those listed "Cookies Policy" Providers such

services such technologies cookies beacons help analyze visitors using websites apps information cookies tracking technologies

should consult Cookies

Policy TROPICAL AGENCIA

VIAGENS

TURISMO Associated websites TROPICAL websites contain links third party websites over which TROPICAL TRAVEL

AGENCY
TOURISM control TROPICAL TRAVEL AGENCY
TOURISM responsible privacy practices content associated websites TROPICAL AGENCIA VIAGENS TURISMO recommends
reading

privacy policies associated websites that visited

their privacy

practices policies differ

from those TROPICAL AGENCIA

VIAGENS
TURISMO Feedback Complaints Contract questions
comments complaints about this Notice about treatment Personal Data; wish inform TROPICAL AGENCIA VIAGENS TURISMO
about

change correction Personal Data; wish receive

information about Personal

Data that processed TROPICAL AGENCIA VIAGENS TURISMO LDA; claim comment related data protection; should

addressed TROPICAL AGENCIA VIAGENS TURISMO through contacts below: Contact name TROPICAL AGENCIA VIAGENS TURISMO LDA: JOÃO PINTO email:
joaopinto@turitropical Address: Tenente Leonardo Meireles 4590
Paços Ferreira TROPICAL AGENCIA VIAGENS TURISMO will respond queries
complaints
received soon
possible Changes notice This Notice changed updated change Notice made revised version
will

duly filed published dated website TROPICAL AGENCIA VIAGENS TURISMO when exists justified addition

the notice clients consent

include other types treatment

This Privacy Notice last

updated 2018 TROPICAL About Contacts Private Access Remove Email from Mailing List

NAVIGATION

Featured Tailor Made Experiences Incoming Corporate MORE INFO Privacy Policy Terms Contacts Electronic Complaint Book SOCIAL NETWORKS

Facebook Twitter
LinkedIn compliance with
144/2015 inform that
resolution consumer
disputes should
contact arbitration committee Turismo Portugal turismodeportugal Tropical Travel Tourism Agency
RNAVT

2016 Social PT 502691140

Enrolled Paços Ferreira 00740/920123 2019 Tropical desenvolvido BYDAS

Introduction This Privacy Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO Protects privacy Personal Data employees customers partners other entity with which TROPICAL AGENCIA VIAGENS TURISMO related context

Turitropical Travel Agency Paços Ferreira Paredes travel agency Travel agency Penafiel Travel tourism vacations beaches Algarve hotels Privacy Policy Turitropical Introduction This Privacy Notice "Notice" establishes TROPICAL AGÊNCIA

VIAGENS TURISMO Protects

privacy Personal Data

employees customers
partners other entity with which TROPICAL AGENCIA
VIAGENS TURISMO

related context activity Being travel agency TROPICAL TRAVEL AGENCY LOGISTICS needs collect disclose Personal Data perform functions business activities including realization management travel

reservations

behalf clients TROPICAL TRAVEL AGENCY

TOURISM
committed protecting privacy confidentiality Personal Data maintaining controlled environment physical electronic human procedural controls line with operational risks
context General Regulation
Data

Protection 2016/679 "RGPD" TROPICAL TRAVEL AGENCY TOURISM "data controller"

personal information that

provided context relationship with clients other interested

parties providing

Personal Data
Stakeholders agree that this Notice will apply
handle your Personal Data consent being collected used disclosed detailed this Notice agree part this Notice Stakeholders shall provide
with your Personal
Information Failure provide with your Personal Data well withdraw Consent provided under this Notice affect ability provide Services adversely affect
quality

services provide example most

travel

bookings must made

with traveler's full name must include contact details appropriate identification passport details make reservations

without this information Note that there cases where local data protection laws

impose more restrictive Personal

Data

processing practices than practices forth

this Notice
When this occurs will adjust Personal Data processing practices

comply with those same local

laws What personal data collect? Personal Data have
meaning given local data protection laws where RGPD applies meaning considered given
under

RGPD Personal Data generally means data related individual that identified from such data; identifiable from combination such data

with other available data Generally

type

Personal Information collect necessary facilitate travel arrangements support

reservations organize travel related services products behalf customers this regard

typically process following

types Personal
Data

about customers: Contact information such name home mailing address phone number mail address Payment data; Detailed passport data; Loyalty program frequent flyer

data; Data
dietary needs health problems Other relevant data travel

plans required travel service provider airlines accommodation tourism providers When customers contact other purposes Personal Data

also collected connection with these purposes example collect Personal Data that contact customers context contest campaign

which they have signed respond questions comments they have

sent also collect data necessary business activities related entities including example financial details required process transactions video surveillance images used security
purposes other relevant Personal Data

that customers want provide some circumstances collect Personal Data that considered sensitive data according local data protection laws Sensitive data include limited racial ethnic origin philosophical religious beliefs affiliations sexual preferences practices criminal history alleged criminal offense affiliation political professional commercial associations biometric genetic information data financial health data

will only collect
sensitive
data accordance with local data protection laws with explicit consent visa where data reasonably necessary directly related
more functions operational activities

example make travel plans unless required permitted extent

permitted required local data protection laws customers consent

that
disclose your sensitive data
solely purpose which collected
unless subsequently

receive your consent another purpose example clients provide with travel health insurance information they wish make customers consent that disclose such health information

their behalf contacts
made with travel insurance provider Another example when clients want know their religious beliefs because they interested example certain vacation packages allowing disclosure this information make trip operational will
sensitive data purposes other than those which collected unless have received consent holders collect personal data? only collect Personal Data accordance with

local data protection laws generally collect Personal Data context

contacts with

customers unless unreasonable impractical

Generally this collection
will occur when customers: contact person phone letter mail; visit through website; contact through social networks
also collect

Personal Data when customers: purchase questions

about travel plans other products services; enter

contests register campaigns promotions; sign receive marketing communications example newsletters request brochures other information some circumstances necessary collect Personal Data from customers from third parties This includes cases where individual makes travel reservation behalf another person example family reservation group booking made employer When this happens authorize
person making travel

reservation behalf other traveler reservation well with consent that person

collect disclose Personal Data accordance with this Notice clients should inform immediately they aware that their

Personal Data

been provided another person without their consent they

have

obtained such consent before

providing with
Personal Data
another individual make every effort maintain accuracy completeness
Personal Data store ensure

that Personal Data current However

interested party contact immediately there change their Personal Data they aware that have inaccurate Personal Data please section below responsible losses arising
from inaccurate erroneous defective incomplete personal information that Interested Parties anyone acting your behalf provide personal data? will only process Personal Data

when: have been given consent such processing which withdrawn

time detailed section this Notice This processing necessary provide services; Such processing necessary fulfillment legal obligations; Such
processing necessary legitimate interests third party receives such
Personal Data detailed sections this
Notice When customer contacts context travel inquiry booking

purpose which collect your Personal Data generally provide travel advice help booking products services related travel travels However purpose collection different depending specific circumstances disclosed this Notice collection Personal Data

participation campaign collection feedback When customer makes travel product service reservation

with support usually agent travel service providers example hotel this case process Personal Data necessary provide requested services including collection Personal Data internal purposes described this Notice travel service provider whom agent example provide contracted services example book flight through TROPICAL TRAVEL AGENCY LOGISTICS will Personal

Data allow
flight reserved will disclose Personal
Data

airline allow provide flight service share data

with

travel service providers hotels airlines

rental companies other providers related travel reservations These travel service providers
also Personal
Data described their respective privacy policies additional information that facilitates booking
trip
providing requested services recommend that Customers review privacy policies travel service providers that purchased through TROPICAL AGENCIA VIAGENS

TURISMO will provide copies relevant terms conditions privacy policies travel service providers upon request agents many travel service providers

worldwide possible refer this Notice travel service providers whom operate particular their locations more information about disclosure Personal Data travel

service providers located outside RGPD
context please refer section this

Notice there concern regarding

transfer Personal

Data travel service provider further information required section this Notice purposes which

collect

Personal Data also include: provide services tools that Customers choose example saving Personal Data website allow early filling online forms identification fraud errors; legal regulatory compliance;

develop improve
products services; maintaining
improving relationship with Customers namely creating maintaining customer profile that allows provision service line

with their preferences; market research evaluation customer satisfaction feedback services provide; facilitate participation Clients loyalty programs; perform analyzes related services including limited preference trends

sales travel destinations;

support internal organization accounting; support compliance with legal obligations applicable customs immigration requirements related travel; other purposes authorized required example avoid

threat life

health

safety protection enforce legal rights

company Where permitted local data protection laws Personal Data perform marketing activities related products

services third parties that believe interest Customers unless they have requested receive such data information These

campaigns include

limited emailing digital marketing other electronic

notifications Personal Data will used sending digital marketing material including newsletters mail Customers have chosen receive them Customers sign receive newsletters other

promotional digital marketing materials following relevant links website requesting that employees individual does wish receive

promotional marketing material from participate market consultations receive

other types
communication should refer sections this Notice What personal information disclosed third parties? TROPICAL TRAVICA AGENCIA VIAGENS TURISMO sell rent exchange Personal Data Personal

Data will only disclosed third parties

accordance with provisions this Notice accordance with local data

protection laws note: this

Notice reference "disclosing" includes transferring sharing verbally writing sending making Personal Data available another entity Personal Data
disclosed
following types third

parties: entities suppliers service providers including: circumstances each circumstances described section

this Notice "How Personal

Data?" providers solutions that support delivering products services such external data hosting providers publishers printers distributors marketing materials; organizers events exhibitions; marketing market consultation agencies; courier

services
courier services; external consultants such lawyers accountants auditors recruitment consultants travel service providers such travel wholesalers tour operators airlines hotels rental

companies transfer managers other related service providers; third party whom assign transfer rights obligations; persons

making travel reservations behalf others family member friend worker context
corporate
corporate government business travel; contact persons example family

member when Clients contactable contact opinion Customer's interest example

where person concerned about their welfare needs behalf Client unforeseen circumstances required authorized applicable comply with legal obligations TROPICAL AGENCIA VIAGENS TURISMO LDA; customs immigration services comply with applicable legal obligations context travel; government agencies public authorities comply with valid authorized requests including court orders other valid legal process; regulatory

authorities enforcement authorities including fraud protection related security purposes; agencies where

there suspicion illegal

activity where Personal Data necessary part investigation denunciation subject addition

above will disclose Personal Data without consent

unless
believe that disclosure necessary reduce prevent threat
life health
safety individual public health safety particular prevention detection investigation punishment criminal offenses where such disclosure authorized required including applicable data protection privacy laws

websites social

networks TROPICAL TRAVEL AGENCY TOURISM users choose certain third party

resources

with which associate These

features which include social

networking tools location operated third parties clearly identified such These third parties share Personal Data accordance with their privacy policies recommend

that review

their privacy

policies event

that consider these relevant tools What personal data transferred abroad? disclose Personal Data certain recipients abroad described below

warrant that such international transfers necessary execution contract between Customers third parties abroad that subject appropriate adequate safeguards required local

data protection laws RGPD will provide copies relevant safeguards documents upon request section this Notice Personal Data transferred outside entity located jurisdiction where possible guarantee level data protection equal that RGPD such cases TROPICAL AGENCIA VIAGENS TURISMO responsible these recipients
handle store process Personal Data Related entities abroad TROPICAL TRAVEL

AGENCY TOURISM operates global business

including operations Africa Europe North

America South America
Oceania Personal Data disclosed with related
entities abroad support

travel reservation enable administrative consultative technical services including storage processing such data Travel service providers located abroad order provide services

necessary disclose

Personal Data relevant suppliers travel services abroad deal with many different travel service providers

around world
location relevant travel
service provider will depend travel services provided Relevant travel service providers will most cases receive Personal Data country which they will provide services which their business based service
providers located abroad also

need disclose

Personal Information to  service providers located abroad

purpose supporting provision services including storage processing such
data Generally

will only disclose

Personal Information such recipients

abroad context travel reservation allow

provision administrative technical services provided behalf there specific doubt

where whom
Personal

Data submitted

please refer
section this Notice
Information security TROPICAL TRAVEL

AGENCY committed protecting Personal Data implementing maintaining appropriate

technical organizational human
control measures ensure level safety aligned with risks related accidental unlawful destruction; loss; unauthorized alteration disclosure; improper access Personal Data transmitted stored processed

TROPICAL TRAVEL

TOURISM

AGENCY regularly monitors reviews security controls strives

protect Personal Data

same that protects your sensitive Business Information TROPICAL TRAVEL AGENCY TOURISM destroys deprives Personal Data whenever ceases relevant business required Rights Personal Data collect interested party that TROPICAL TRAVEL AGENCY TOURISM Personal Data that intends: update modify delete obtain copy Personal Data; restrict prevent

personal information

including
withdrawal prior consent given processing such information; obtain copy
personal information that been processed basis your consent
necessary perform contract which party  you must formally submit request TROPICAL AGENCIA
VIAGENS TURISMO through

contacts identified section

this Notice After request will made acknowledgment same will given information term within which

information will

made available

TROPICAL TRAVEL

AGENCY TOURISM will

make every effort

respond such requests

within month

less
although necessary extend this
period complex

requests addition TROPICAL TRAVEL AGENCY TOURISM reserves right deny access Information reason permitted applicable

laws

request access correction Information denied reasons such refusal will always communicated writing unless unreasonable when

required local data protection laws

communications related
requests access Personal Data must formally made writing through contacts identified section this Notice requested restrict stop using Personal
Data withdrawing consent previously provided processing Personal Data
ability provide
services quality services impacted negatively example

most travel bookings must

made
under traveler's full name must include contact details appropriate identification

passport details reservations made without this information Personal Data shared with TROPICAL TRAVEL

AGENCY

TOURISM should accurate individuals agree update them whenever necessary addition they agree that absence update TROPICAL AGENCIA VIAGENS TURISMO assume that data submitted correct person time

request TROPICAL TRAVEL AGENCY LOGISTICS stop sending marketing communications cancellation links provided marketing emails through contacts indicated section this article Notice situations listed above requested provide valid means identification applicant ensure that TROPICAL AGENCIA VIAGENS TURISMO complies
with
security obligations prevents unauthorized

disclosure Personal Data TROPICAL reserves right charge reasonable administrative following manifestly unfounded excessive

requests regarding access

Personal
Data additional copies Personal Data
requested Integration

with social networks TROPICAL's

sites mobile applications use resources social networking tools like "Like" "Share" buttons These resources

provided

operated external companies example Facebook also hosted external companies directly website mobile application Social Tools collect data related page visited website mobile application

address
cookies improve functioning Social Tools user activated social networking accounts
they able

share data about visiting using website mobile application with those same social network accounts

this interactions with

Social Tools registered third parties addition outside companies share with Personal Information accordance with their policies such their name profile picture

friend lists other information

that individuals have chosen make available

with those same companies these cases share this

data

with third party company purpose marketing driven

through these same social networking

platforms this
situation users

have option manage data sharing able disable targeted marketing privacy settings their social networks interactions with Social Tools governed privacy policy external company that provides them More information data protection practices these companies should consulted directly companies' privacy policy Addresses When user accesses website uses mobile application opens digital correspondence TROPICAL servers register data referring device network which user connected including address address series

numbers that identify computer assigned when access

Internet addresses used TROPICAL administration systems investigation security problems compilation anonymous data website mobile applications addresses also associated with other Personal Data available individuals purposes described

above example
better

tailor marketing advertising materials provided user

chosen receive digital marketing Tracking Technologies Cookies TROPICAL third party analytics services

from websites mobile applications such those listed "Cookies Policy" Providers such services such technologies cookies beacons help analyze visitors using websites apps information cookies tracking technologies should consult Cookies Policy TROPICAL AGENCIA VIAGENS TURISMO Associated websites

TROPICAL websites contain links third party websites over which TROPICAL TRAVEL AGENCY TOURISM control TROPICAL

TRAVEL AGENCY TOURISM responsible privacy

practices content associated websites TROPICAL AGENCIA

VIAGENS

TURISMO recommends reading privacy policies associated

websites that
visited their privacy practices policies differ from those TROPICAL AGENCIA VIAGENS TURISMO Feedback Complaints Contract questions comments
complaints about this Notice about treatment
Personal Data; wish
inform TROPICAL AGENCIA VIAGENS TURISMO about change correction Personal

Data; wish receive information about Personal Data

that processed TROPICAL AGENCIA VIAGENS TURISMO LDA; claim comment related

data

protection; should

addressed TROPICAL
AGENCIA VIAGENS TURISMO through contacts below: Contact name TROPICAL AGENCIA VIAGENS TURISMO LDA: JOÃO PINTO email: joaopinto@turitropical Address:

Tenente Leonardo Meireles

4590
Paços Ferreira TROPICAL AGENCIA VIAGENS TURISMO will respond queries complaints received soon possible Changes notice This Notice changed updated change Notice made revised version will

duly filed published dated

website

TROPICAL AGENCIA VIAGENS TURISMO when exists justified

addition

the notice clients consent

include other types
treatment This Privacy Notice last updated 2018
Privacy Policy Introduction

This Privacy Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO Protects privacy Personal

Data employees customers partners other

entity with which
TROPICAL
AGENCIA VIAGENS TURISMO related context activity Being travel agency TROPICAL TRAVEL AGENCY
LOGISTICS needs collect disclose

Personal Data perform functions

business activities including
realization management travel reservations behalf clients
TROPICAL

TRAVEL AGENCY TOURISM committed protecting privacy confidentiality Personal Data maintaining controlled environment physical electronic human procedural controls line

with operational risks context General Regulation Data Protection 2016/679
"RGPD"

TROPICAL TRAVEL

AGENCY

TOURISM "data controller" personal information that provided context relationship with clients other

interested parties providing Personal Data Stakeholders agree that this Notice
will apply handle your Personal Data consent being collected used disclosed detailed this Notice agree part this Notice Stakeholders shall provide with your Personal Information

Failure provide with your Personal

Data well withdraw Consent provided under this Notice affect ability provide Services adversely affect quality services provide example most travel bookings must made with traveler's full name must include contact details appropriate identification passport details make reservations without this information Note that there cases where

local data protection laws impose more restrictive Personal Data processing practices than practices forth this Notice When this occurs will adjust Personal Data processing practices comply with those same local laws What personal data collect? Personal Data have meaning

given local

data

protection laws where RGPD applies meaning considered given under RGPD Personal Data generally means data related individual that identified from such data;

identifiable from combination

such data with other available data Generally type Personal Information collect necessary facilitate travel arrangements support reservations organize travel related services products behalf customers this regard typically process following types Personal Data about customers: Contact

information such name home mailing address phone number mail address Payment data; Detailed passport data; Loyalty program frequent flyer data; Data dietary needs

health problems Other relevant data travel plans required travel service provider airlines accommodation tourism providers When customers contact other purposes Personal Data also collected connection with these

purposes example collect Personal Data that contact customers context contest campaign which they have signed respond questions comments they have sent also collect data necessary business activities related entities including example financial details required process transactions video surveillance images used security purposes other

relevant

Personal Data that

customers want provide

some circumstances collect Personal Data that considered sensitive

data according local data protection laws Sensitive data include limited
racial

ethnic origin philosophical religious beliefs affiliations sexual preferences practices criminal history alleged criminal offense affiliation political professional commercial associations biometric genetic information

data financial health data will only collect sensitive data accordance with local data protection laws with explicit consent visa where data reasonably necessary directly related more functions operational activities example
make

travel plans unless

required permitted

extent permitted required local data protection laws customers consent that disclose your sensitive data solely purpose which collected unless subsequently

receive your consent another purpose

example clients provide with travel

health insurance information they wish make customers

consent

that disclose such health information their behalf contacts made

with

travel insurance provider Another example when clients want know their religious beliefs because they interested example certain vacation packages allowing disclosure this information make trip operational will

sensitive
data purposes other than those which collected unless have received consent holders collect personal
data? only collect

Personal Data accordance with local data protection

laws generally collect Personal Data context contacts with customers unless unreasonable impractical Generally this collection will

occur when customers: contact person phone

letter mail; visit through website; contact through social networks also collect Personal Data when customers:
purchase
questions about travel plans
other

products services; enter contests register campaigns promotions;

sign receive marketing communications example newsletters request brochures other information some circumstances necessary collect Personal Data from customers from third parties This includes cases where

individual makes travel reservation behalf another person example family reservation group booking

made employer When this
happens authorize person

making travel reservation behalf other traveler

reservation
well with consent

that person collect disclose Personal Data

accordance with this

Notice clients should

inform

immediately they aware that their Personal Data been provided another person without their consent they

have obtained

such consent before providing with Personal Data another

individual make every effort maintain accuracy completeness Personal Data store ensure that Personal Data current However interested party contact immediately there change their Personal Data they aware that have inaccurate Personal Data
please section below responsible losses arising from
inaccurate

erroneous defective incomplete personal information that Interested Parties anyone acting your behalf provide

personal data? will

only process
Personal Data
when: have been given consent such processing which withdrawn time detailed section this Notice This processing
necessary provide services;

Such processing necessary fulfillment legal obligations; Such processing necessary

legitimate interests third party receives such Personal Data
detailed sections this Notice When customer contacts context travel inquiry booking purpose which collect your Personal Data generally
provide
travel advice help booking products services
related travel
travels However purpose collection

different depending specific

circumstances disclosed
this Notice collection Personal Data participation campaign collection feedback When customer makes travel product service reservation with
support usually agent

travel service providers

example hotel this
case process
Personal Data necessary provide requested services including collection Personal Data internal purposes described this Notice travel service provider
whom agent

example provide contracted services example book flight through

TROPICAL TRAVEL AGENCY LOGISTICS will Personal Data allow flight reserved will disclose Personal Data airline allow provide flight service share data with travel service providers hotels airlines rental companies other providers related travel reservations These travel service

providers also Personal Data described their respective privacy policies

additional information that facilitates booking

trip providing requested services recommend that Customers review privacy policies travel service providers that purchased

through TROPICAL AGENCIA VIAGENS TURISMO will provide copies relevant terms

conditions privacy policies travel

service providers

upon request agents many travel service providers worldwide possible refer this Notice travel service providers whom operate particular their locations more

information about disclosure Personal Data travel service providers located outside RGPD context please refer section this

Notice there concern regarding

transfer Personal Data travel service provider further information required section this Notice purposes which collect Personal Data also include: provide services tools that Customers

choose example

saving Personal Data website allow early filling online forms identification fraud errors;

legal regulatory compliance;

develop improve products services; maintaining improving relationship

with Customers namely
creating maintaining customer profile that allows provision service line with their preferences; market research evaluation customer satisfaction feedback services
provide;
facilitate participation Clients loyalty programs; perform analyzes related services including limited preference

trends sales travel

destinations;
support internal organization accounting; support compliance with legal obligations applicable customs immigration requirements related travel;
other purposes authorized

required example avoid threat life health safety

protection
enforce legal rights company Where permitted local data
protection
laws Personal

Data perform marketing activities related products services third parties that believe

interest Customers

unless they have

requested

receive such data information These campaigns include limited emailing digital marketing other electronic notifications Personal Data will used sending digital marketing material including newsletters mail Customers have chosen receive

them Customers sign receive newsletters other promotional digital marketing materials following relevant links website requesting that

employees individual does wish receive promotional marketing material from

participate market consultations receive

other
types communication should refer

sections this Notice What personal

information disclosed third

parties? TROPICAL TRAVICA AGENCIA VIAGENS TURISMO sell rent exchange Personal Data Personal Data will only disclosed third parties accordance with provisions this Notice accordance with

local
data protection
laws note: this Notice reference "disclosing" includes transferring sharing verbally writing sending making
Personal Data available another entity Personal Data disclosed following types
third parties: entities suppliers service providers
including: circumstances each circumstances

described section this Notice "How Personal Data?" providers solutions

that support delivering products services such external data hosting
providers publishers printers distributors marketing

materials; organizers events exhibitions; marketing market consultation

agencies; courier services courier services;

external consultants such

lawyers accountants auditors recruitment

consultants

travel service providers

such travel

wholesalers tour operators airlines hotels rental companies transfer managers other related service providers; third party whom assign transfer rights obligations; persons making travel reservations behalf others family member

friend worker context corporate corporate government business

travel; contact
persons example family member when Clients contactable contact opinion Customer's interest example where person concerned about their welfare needs
behalf Client unforeseen
circumstances required authorized applicable comply with legal obligations TROPICAL
AGENCIA VIAGENS
TURISMO LDA; customs immigration services comply with applicable legal obligations context travel;
government agencies public
authorities comply with valid authorized requests including court orders other valid legal process; regulatory authorities enforcement authorities including fraud protection related security purposes; agencies where there
suspicion illegal
activity

where Personal Data necessary

part investigation denunciation subject addition above will disclose Personal

Data without
consent unless believe that disclosure necessary

reduce prevent threat life health safety individual public health safety particular prevention detection

investigation punishment criminal
offenses where such disclosure authorized required including applicable data protection privacy
laws websites

social networks TROPICAL TRAVEL AGENCY TOURISM users choose certain third party resources with

which
associate These features which include social networking
tools location

operated third parties clearly identified such These third parties share Personal

Data accordance with their privacy policies recommend that review their privacy policies event that consider these relevant tools What personal data transferred abroad? disclose Personal Data certain recipients abroad described below warrant that such international transfers necessary execution contract between Customers third parties abroad that subject appropriate adequate safeguards required local data protection laws RGPD will provide

copies relevant safeguards documents upon request section this
Notice Personal Data transferred outside entity
located
jurisdiction where possible
guarantee level data protection equal that RGPD such cases TROPICAL AGENCIA

VIAGENS TURISMO responsible these recipients handle store process Personal

Data Related entities abroad TROPICAL TRAVEL AGENCY TOURISM

operates global
business including
operations Africa Europe North America South America Oceania
Personal

Data disclosed with related entities abroad

support

travel reservation enable administrative consultative technical services including storage processing such data Travel service

providers located abroad

order provide

services necessary

disclose Personal Data relevant suppliers travel services abroad deal with many different travel service providers around world location relevant travel service provider

will depend travel services provided Relevant travel service providers

will most cases receive Personal

Data country which they will provide services which their business based service providers located abroad also need disclose Personal Information to  service providers located abroad

purpose

supporting provision services including storage processing such data Generally will only disclose Personal Information such recipients abroad context

travel reservation

allow provision administrative technical services provided behalf there specific doubt where

whom Personal Data submitted please refer section this Notice Information security TROPICAL TRAVEL AGENCY committed protecting

Personal Data implementing maintaining appropriate technical organizational

human control measures ensure

level safety aligned with risks related accidental unlawful destruction; loss; unauthorized alteration disclosure; improper

access Personal

Data transmitted stored processed TROPICAL TRAVEL TOURISM AGENCY regularly monitors reviews security

controls

strives protect

Personal Data same that protects your sensitive Business Information TROPICAL

TRAVEL

AGENCY TOURISM destroys deprives Personal Data

whenever ceases relevant business

required Rights Personal Data collect interested

party that TROPICAL TRAVEL
AGENCY TOURISM Personal Data that intends: update modify delete obtain copy Personal Data; restrict prevent personal information

including withdrawal prior consent given processing such information; obtain copy personal information that been processed basis

your
consent necessary perform contract which party  you must formally submit request
TROPICAL AGENCIA VIAGENS

TURISMO through contacts identified section this Notice After request will made acknowledgment same will

given information term within which information will made

available TROPICAL TRAVEL AGENCY TOURISM

will make

every effort

respond such requests within month less although necessary extend this period complex requests addition TROPICAL TRAVEL AGENCY TOURISM reserves right deny access Information reason permitted applicable laws request access correction Information denied reasons such refusal will always communicated

writing unless unreasonable when required local data protection laws communications related requests access Personal Data must formally made writing through

contacts identified
section this Notice requested restrict stop
using

Personal Data withdrawing consent

previously
provided processing Personal Data ability provide services

quality services impacted negatively example most travel bookings must made under traveler's full name must include

contact

details appropriate identification passport

details

reservations made without this information Personal

Data shared with

TROPICAL TRAVEL AGENCY TOURISM should accurate individuals agree

update them

whenever necessary addition they agree that absence update TROPICAL AGENCIA VIAGENS TURISMO assume that data submitted correct person time request TROPICAL TRAVEL AGENCY

LOGISTICS stop sending marketing communications cancellation

links provided marketing emails through contacts indicated section this article Notice situations listed above requested provide valid

means identification applicant ensure that TROPICAL

AGENCIA

VIAGENS TURISMO complies with security obligations prevents unauthorized disclosure Personal

Data TROPICAL reserves

right charge reasonable administrative following manifestly unfounded excessive requests regarding access Personal Data

additional copies
Personal Data requested Integration with social networks TROPICAL's sites mobile applications use resources
social networking tools like "Like" "Share" buttons These resources provided operated external companies example Facebook also hosted external companies directly

website mobile application Social Tools collect data related page visited website mobile application address cookies improve functioning Social Tools user

activated social networking

accounts they able share data about visiting

using

website mobile application with those same social network accounts

this

interactions with Social Tools registered third parties addition outside companies share

with Personal Information accordance with their policies such their name

profile picture

friend lists other information that individuals have chosen make available

with those

same companies these cases share this data with third party company purpose marketing

driven

through these same social networking platforms this situation

users

have option manage data sharing able disable targeted marketing privacy settings their social networks

interactions with

Social Tools governed privacy policy external company that provides them More information data protection practices these

companies

should consulted directly

companies' privacy
policy Addresses When
user accesses website uses mobile application opens digital correspondence TROPICAL servers register data
referring device network which user connected including address address series numbers that identify computer assigned when access Internet addresses used TROPICAL administration systems investigation security problems compilation anonymous data website
mobile applications addresses also associated with other Personal Data

available individuals purposes

described above

example better tailor marketing advertising materials provided user chosen receive digital marketing Tracking Technologies Cookies TROPICAL third party analytics services from websites mobile applications such those listed "Cookies Policy" Providers such services

such technologies cookies beacons help
analyze visitors using websites apps

information cookies tracking technologies should consult Cookies Policy TROPICAL AGENCIA VIAGENS TURISMO Associated websites TROPICAL websites contain

links third party websites over which TROPICAL TRAVEL AGENCY TOURISM control TROPICAL TRAVEL AGENCY

TOURISM responsible privacy practices

content associated websites TROPICAL AGENCIA VIAGENS

TURISMO recommends reading privacy policies associated websites that visited their privacy practices policies differ from those TROPICAL AGENCIA VIAGENS TURISMO Feedback Complaints Contract questions comments complaints about this

Notice

about treatment Personal Data; wish inform TROPICAL AGENCIA VIAGENS TURISMO about change correction Personal Data;

wish
receive information about Personal Data that processed TROPICAL AGENCIA VIAGENS TURISMO LDA; claim comment related data protection; should addressed TROPICAL AGENCIA VIAGENS TURISMO through

contacts below: Contact name TROPICAL AGENCIA VIAGENS TURISMO LDA: JOÃO PINTO email: joaopinto@turitropical

Address: Tenente

Leonardo Meireles 4590 Paços Ferreira TROPICAL AGENCIA VIAGENS TURISMO will respond queries complaints received soon

possible
Changes notice This Notice changed updated

change Notice made

revised version
will duly

filed published dated website TROPICAL AGENCIA VIAGENS TURISMO when exists

justified addition the notice clients consent include other types treatment This Privacy Notice

last updated 2018 +351 geral@turitropical Private Access About Featured Leisure Travel City

Breaks Long Distance Trips Honeymoon Beaches Getaways Tailor Made

Experiences Corporate

Travel Incoming Contacts Privacy Policy Introduction

This Privacy
Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO Protects privacy Personal Data employees customers partners

other entity with which TROPICAL AGENCIA VIAGENS TURISMO related context

activity Being
travel agency TROPICAL TRAVEL AGENCY LOGISTICS
needs collect
disclose

Personal Data perform functions business

activities including realization management travel
reservations
behalf clients TROPICAL TRAVEL AGENCY
TOURISM committed protecting privacy confidentiality Personal Data
maintaining
controlled environment physical electronic human procedural controls line with operational risks context General Regulation

Data Protection 2016/679 "RGPD" TROPICAL TRAVEL AGENCY

TOURISM "data
controller" personal information that provided context relationship with clients other interested parties providing Personal
Data

Stakeholders agree that this

Notice will apply handle your Personal Data consent being collected used disclosed detailed this Notice agree
part
this Notice Stakeholders
shall

provide with your Personal Information Failure provide with your Personal Data well

withdraw Consent provided under this Notice affect ability provide Services adversely affect quality services provide
example

most travel bookings must made with traveler's full name must include contact details appropriate identification passport details

make reservations without this information Note that there cases where local data protection laws impose more restrictive Personal Data processing practices than practices forth this Notice When this occurs will adjust Personal Data processing practices comply

with those same local laws What personal data collect? Personal Data have meaning given local data protection laws where RGPD

applies
meaning considered given under RGPD Personal Data
generally means data related individual that

identified from such

data; identifiable

from combination such

data with other available data Generally type Personal Information collect necessary

facilitate
travel arrangements support reservations organize travel related services products behalf customers this regard typically process

following types Personal Data about customers: Contact information such name home

mailing

address phone number mail

address
Payment data; Detailed passport data; Loyalty program frequent flyer data; Data dietary needs health problems Other relevant
data travel plans required travel service provider airlines accommodation tourism providers When customers contact other purposes Personal Data also collected connection with these purposes example collect Personal Data that contact customers context contest campaign which they have signed respond
questions

comments they have sent

also collect
data necessary

business activities related entities including example financial details required process transactions video surveillance images used security purposes other relevant Personal Data that customers want provide some circumstances collect

Personal

Data that considered sensitive data

according local data protection laws Sensitive data include limited racial ethnic origin philosophical

religious beliefs affiliations sexual preferences practices criminal history alleged criminal offense affiliation political professional commercial associations biometric genetic information data financial health data

will only
collect sensitive data accordance with local data protection laws with explicit consent

visa where data reasonably necessary directly related more functions

operational

activities example make

travel plans unless required permitted extent permitted required local data protection laws customers consent that disclose your sensitive data solely purpose which collected unless subsequently receive your consent another purpose example clients provide with travel health insurance information they wish make customers consent that disclose such health information their behalf contacts made with travel insurance provider Another example
when clients want know their religious

beliefs because they interested

example certain

vacation packages allowing disclosure this information make trip operational will sensitive data purposes other than those which collected unless have received consent holders collect personal data? only collect Personal Data accordance with local data protection laws generally collect Personal Data context contacts

with customers unless unreasonable impractical Generally this collection will occur when

customers: contact
person phone letter

mail; visit through website; contact through

social networks also collect Personal Data when customers: purchase questions about

travel plans other
products services; enter contests register campaigns promotions; sign receive marketing communications example newsletters request brochures
other information some

circumstances necessary collect Personal Data from customers from third parties This includes cases

where individual makes travel

reservation behalf another person example family reservation group booking made employer When

this happens authorize person making travel reservation behalf other traveler reservation well with

consent that person

collect disclose Personal Data accordance with this Notice clients should inform

immediately they aware that their Personal Data been provided another person without their consent they have obtained such consent before providing with Personal Data another individual make every effort maintain accuracy completeness Personal Data store
ensure that Personal Data
current However interested party
contact
immediately there change their

Personal Data they aware that have inaccurate Personal Data please section below responsible losses arising from inaccurate erroneous defective incomplete personal information that Interested Parties anyone acting your behalf provide personal data? will only process Personal Data when: have been given consent such processing which withdrawn time detailed section this Notice This

processing necessary provide services; Such processing necessary fulfillment

legal obligations;

Such processing necessary legitimate

interests third party receives such Personal Data detailed sections this Notice When customer contacts context travel inquiry booking purpose which collect
your Personal
Data generally provide
travel advice help booking
products services related travel travels However purpose collection different depending
specific circumstances disclosed this Notice

collection Personal Data participation campaign collection feedback When customer makes travel product service

reservation with support
usually agent travel service providers example hotel this case process Personal Data necessary provide requested services including collection Personal Data internal purposes described this Notice travel
service provider whom agent example provide

contracted services example book flight through TROPICAL

TRAVEL AGENCY LOGISTICS will Personal Data

allow flight reserved will disclose Personal Data airline allow provide flight service share data with

travel service providers hotels airlines rental companies other providers related travel reservations These
travel service
providers also Personal
Data described their respective privacy policies additional information that facilitates booking

trip providing requested services recommend that Customers review privacy

policies travel
service

providers that purchased through

TROPICAL AGENCIA VIAGENS TURISMO will provide copies relevant terms conditions privacy policies travel

service providers upon request agents many travel service providers worldwide possible refer

this

Notice travel service providers whom operate particular their locations more information about disclosure Personal Data travel service

providers located outside RGPD

context please

refer

section this Notice there concern regarding transfer

Personal
Data travel service provider further information required section this Notice purposes which collect Personal Data also include: provide services tools that Customers
choose example saving

Personal Data website allow early filling online forms identification fraud errors;

legal regulatory compliance; develop improve products services; maintaining improving relationship with Customers namely creating maintaining customer profile that allows provision service line with their preferences; market research evaluation customer satisfaction feedback
services

provide; facilitate participation Clients loyalty programs; perform analyzes related services including

limited
preference trends sales travel destinations; support internal organization accounting; support compliance with legal

obligations applicable customs immigration requirements related travel; other

purposes authorized required example avoid threat life health safety protection enforce legal rights company Where permitted

local data protection laws

Personal Data perform marketing activities related products services third parties that

believe interest Customers unless they have requested receive such
data information These campaigns include limited emailing digital marketing other electronic notifications

Personal Data will used sending digital marketing material including newsletters mail Customers have chosen receive them Customers sign

receive newsletters

other promotional digital

marketing materials following
relevant links website requesting that employees individual does wish receive promotional marketing material from participate market consultations

receive other types communication should refer sections this Notice What personal information disclosed third parties? TROPICAL TRAVICA AGENCIA VIAGENS TURISMO sell rent exchange Personal Data Personal Data will only disclosed

third parties accordance with

provisions this Notice
accordance with local

data protection laws note: this Notice reference "disclosing" includes transferring sharing verbally writing sending

making
Personal Data available another entity Personal Data disclosed following
types

third parties:

entities suppliers service providers including: circumstances each circumstances described section this

Notice

"How Personal Data?" providers solutions that support delivering products services such external data

hosting providers

publishers printers

distributors marketing materials; organizers events exhibitions; marketing market consultation agencies; courier services courier services; external consultants such lawyers accountants auditors recruitment consultants travel service providers such travel wholesalers tour operators airlines

hotels rental

companies transfer managers other related service

providers; third party

whom assign transfer rights obligations; persons making travel reservations behalf others family

member

friend worker context corporate corporate

government business travel; contact persons example family member when Clients contactable contact opinion Customer's interest

example

where person concerned about their welfare needs behalf Client unforeseen circumstances required authorized applicable comply with legal obligations TROPICAL AGENCIA

VIAGENS TURISMO LDA; customs immigration services comply with applicable legal obligations context travel; government agencies public authorities comply with valid authorized requests including court orders other valid legal process; regulatory authorities enforcement

authorities including fraud protection related security purposes; agencies where there suspicion illegal activity where Personal Data necessary part investigation denunciation subject addition above will disclose Personal

Data without consent unless believe that disclosure necessary reduce prevent threat

life

health safety individual public health safety particular prevention detection investigation punishment criminal offenses where such

disclosure

authorized required including applicable data protection privacy laws websites

social networks

TROPICAL TRAVEL AGENCY TOURISM users choose certain third party resources with which associate

These features which include

social networking tools location operated third parties clearly

identified such These third parties

share Personal

Data accordance with their privacy policies recommend that review

their privacy policies

event that consider these relevant tools What personal

data transferred abroad? disclose Personal Data certain recipients abroad described

below warrant

that such

international transfers

necessary execution contract between

Customers third

parties abroad that subject appropriate adequate safeguards required local data protection laws RGPD will

provide copies relevant safeguards
documents upon request section this
Notice
Personal Data transferred
outside entity

located jurisdiction where possible guarantee

level data protection

equal that

RGPD such cases TROPICAL AGENCIA VIAGENS TURISMO responsible these recipients
handle store

process Personal Data Related entities abroad TROPICAL TRAVEL AGENCY TOURISM operates global business

including operations Africa Europe North America

South America Oceania Personal Data disclosed

with related entities abroad support travel reservation

enable administrative consultative technical services
including storage processing such data Travel service providers located abroad order provide services necessary disclose Personal Data relevant suppliers
travel
services abroad deal with many different travel service providers around world location relevant travel service provider will depend

travel services provided Relevant travel service providers will most

cases receive Personal

Data country which
they

will provide services which their business based service providers located abroad also need disclose Personal Information to  service providers located abroad purpose supporting provision services including storage processing such data Generally will only disclose Personal Information such recipients abroad context travel reservation allow provision administrative technical services provided behalf there specific doubt where whom Personal Data submitted please refer section this Notice

Information security

TROPICAL TRAVEL AGENCY committed

protecting Personal Data implementing maintaining appropriate technical organizational human control measures ensure level

safety aligned

with risks related accidental

unlawful destruction; loss; unauthorized alteration disclosure; improper
access
Personal Data transmitted stored processed TROPICAL TRAVEL TOURISM AGENCY regularly
monitors

reviews security

controls
strives protect Personal Data same that

protects your sensitive Business Information TROPICAL TRAVEL AGENCY TOURISM destroys deprives Personal Data whenever ceases relevant business required Rights Personal Data collect interested party that

TROPICAL

TRAVEL AGENCY TOURISM Personal Data that intends:

update modify delete obtain copy Personal Data; restrict prevent personal information
including withdrawal prior

consent given processing such information; obtain copy personal information that been processed basis your consent necessary perform

contract
which party  you must formally submit
request TROPICAL
AGENCIA VIAGENS TURISMO

through contacts identified section this Notice After request will made acknowledgment same will given information term within

which information will made available TROPICAL TRAVEL AGENCY TOURISM will

make every effort respond such requests within month less although necessary extend

this period complex

requests addition

TROPICAL TRAVEL AGENCY TOURISM reserves right deny access Information reason permitted applicable laws request access correction Information denied reasons such refusal will always communicated writing unless unreasonable when required local data protection laws communications related

requests access

Personal Data must formally made

writing through contacts identified section this Notice requested restrict

stop using Personal Data

withdrawing

consent previously provided processing Personal

Data ability provide services quality services impacted negatively example most travel bookings must made under traveler's full name must include contact details appropriate identification passport details reservations made without this information Personal Data shared with TROPICAL TRAVEL

AGENCY TOURISM should

accurate individuals agree

update

them whenever necessary addition they agree that absence update

TROPICAL AGENCIA VIAGENS TURISMO assume that data submitted
correct person

time request TROPICAL TRAVEL AGENCY LOGISTICS stop sending

marketing communications
cancellation links provided marketing emails through contacts indicated section this article Notice situations listed
above requested provide valid means identification
applicant ensure
that TROPICAL AGENCIA VIAGENS TURISMO complies
with security

obligations prevents unauthorized disclosure Personal Data TROPICAL reserves right charge reasonable administrative following manifestly unfounded

excessive

requests regarding access Personal

Data additional copies Personal Data requested
Integration with social networks
TROPICAL's sites mobile applications use resources
social networking tools like "Like"

"Share" buttons These resources provided operated external companies

example Facebook also
hosted external companies directly website mobile application Social Tools collect data related page visited website mobile application address cookies improve

functioning Social Tools user activated social networking accounts they able share data about visiting using website mobile application with those same social network

accounts this

interactions with Social Tools registered

third
parties addition outside companies share with Personal Information accordance with their policies such their name profile picture
friend lists

other information that individuals have chosen make available with those same companies these cases share

this data with third

party company purpose marketing driven through these same social networking platforms this

situation users have

option
manage data sharing able disable targeted marketing privacy settings their social networks
interactions with Social
Tools governed privacy policy external

company that

provides

them More information data protection practices these companies should consulted

directly
companies' privacy policy Addresses When user
accesses website uses mobile application opens digital correspondence TROPICAL servers register data referring
device
network which user connected including address address
series

numbers that identify computer assigned when access Internet

addresses used TROPICAL administration systems investigation security problems compilation anonymous data website mobile applications addresses also associated with other Personal

Data
available individuals purposes described above example better tailor marketing advertising materials provided user chosen receive digital marketing Tracking Technologies
Cookies

TROPICAL third party analytics services

from

websites mobile applications such those listed

"Cookies Policy" Providers such services such technologies cookies beacons help analyze visitors

using websites apps information cookies

tracking

technologies should consult Cookies Policy TROPICAL AGENCIA VIAGENS TURISMO Associated

websites TROPICAL
websites contain links third party websites
over

which TROPICAL TRAVEL AGENCY TOURISM control TROPICAL TRAVEL AGENCY

TOURISM responsible privacy practices content associated websites TROPICAL AGENCIA VIAGENS

TURISMO recommends reading privacy policies associated websites that visited their privacy practices policies differ from those TROPICAL AGENCIA VIAGENS TURISMO Feedback Complaints Contract questions comments complaints about this Notice
about treatment Personal Data; wish inform TROPICAL
AGENCIA VIAGENS TURISMO about

change correction Personal Data; wish receive information about Personal Data that processed TROPICAL AGENCIA

VIAGENS TURISMO LDA; claim comment related data protection; should addressed TROPICAL AGENCIA VIAGENS TURISMO through contacts below: Contact name TROPICAL AGENCIA VIAGENS TURISMO LDA:

JOÃO PINTO email: joaopinto@turitropical Address: Tenente

Leonardo Meireles 4590

Paços Ferreira TROPICAL AGENCIA VIAGENS TURISMO will respond queries complaints received soon possible Changes notice This Notice changed updated change

Notice made revised version will duly filed published dated website TROPICAL
AGENCIA VIAGENS TURISMO when exists justified addition the notice clients consent include other types treatment This Privacy Notice last updated 2018 TROPICAL About Contacts Private Access Remove
Email from Mailing List NAVIGATION Featured Tailor Made Experiences Incoming Corporate MORE INFO Privacy
Policy Terms Contacts Electronic Complaint

Book SOCIAL NETWORKS Facebook Twitter LinkedIn compliance with 144/2015 inform that resolution

consumer disputes should contact
arbitration committee Turismo Portugal turismodeportugal Tropical
Travel Tourism Agency RNAVT 2016 Social PT 502691140 Enrolled Paços Ferreira 00740/920123 2019 Tropical desenvolvido BYDAS Introduction This Privacy Notice "Notice" establishes TROPICAL
AGÊNCIA VIAGENS TURISMO Protects privacy Personal Data employees
customers partners
other entity with
which TROPICAL AGENCIA
VIAGENS TURISMO related context Turitropical Travel Agency Paços Ferreira Paredes travel agency Travel
agency Penafiel
Travel tourism vacations beaches Algarve hotels Privacy Policy Turitropical Introduction This Privacy Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO
Protects
privacy Personal Data employees customers partners other entity with which TROPICAL AGENCIA VIAGENS TURISMO related context activity Being travel agency TROPICAL
TRAVEL
AGENCY LOGISTICS needs collect disclose

Personal Data perform functions business activities including realization management travel reservations behalf clients TROPICAL TRAVEL AGENCY TOURISM committed protecting privacy confidentiality Personal Data maintaining controlled environment physical

electronic
human procedural controls line with
operational risks context General Regulation Data Protection 2016/679 "RGPD" TROPICAL TRAVEL AGENCY TOURISM "data controller" personal information that provided
context relationship with clients other interested parties

providing Personal Data Stakeholders

agree that this Notice will apply handle your Personal Data consent being collected

used

disclosed detailed this Notice agree part this Notice Stakeholders shall provide with your Personal Information Failure provide with your Personal Data well withdraw Consent

provided under this

Notice affect ability provide Services adversely affect quality

services provide

example most travel bookings must made with

traveler's full name

must include

contact details appropriate identification

passport details make reservations without this information Note that there cases where local data protection laws impose more restrictive Personal Data processing practices than practices forth this Notice When

this occurs will adjust
Personal

Data processing practices comply with

those same

local laws

What personal data
collect? Personal Data have meaning

given local data protection laws where RGPD applies meaning

considered

given under RGPD Personal Data

generally means data related individual
that identified from such

data; identifiable from combination such

data with other available data Generally type Personal Information collect necessary facilitate travel arrangements support reservations organize travel related services products behalf customers this regard typically
process

following types Personal Data about customers: Contact information such

name home

mailing address phone number mail address Payment data; Detailed passport data;

Loyalty program frequent

flyer data; Data dietary needs health problems Other relevant data travel plans required

travel service provider airlines accommodation tourism providers When customers contact other purposes Personal Data
also

collected connection with these purposes example collect Personal Data that contact customers context contest campaign which they have signed respond questions comments they have sent

also

collect data

necessary business activities

related entities including

example financial details

required process transactions video

surveillance images used security
purposes other relevant
Personal Data
that
customers want provide
some circumstances collect Personal

Data that

considered

sensitive data according

local data
protection laws Sensitive data include
limited racial ethnic origin philosophical religious beliefs affiliations sexual preferences practices criminal history alleged criminal offense affiliation political
professional

commercial associations biometric genetic information data financial

health data will only

collect

sensitive data accordance with local data protection laws with explicit consent visa where data reasonably

necessary directly related more

functions operational activities example make

travel

plans unless required permitted extent

permitted required local data protection laws customers consent that

disclose

your sensitive

data solely purpose which collected unless subsequently receive your consent another purpose example clients provide

with

travel health insurance information they wish make customers

consent that disclose such health information their behalf contacts made with travel insurance provider Another

example when clients want know their religious beliefs because they interested

example certain vacation
packages allowing disclosure this information make trip operational
will

sensitive data purposes other than

those

which collected unless have received consent holders collect personal data? only collect Personal Data accordance with local data protection laws generally collect Personal Data context contacts with

customers unless unreasonable impractical Generally this collection will occur when customers: contact person phone letter mail; visit through website; contact through social networks also collect Personal Data when customers: purchase questions about travel plans other products services; enter contests register campaigns promotions; sign receive marketing communications example newsletters request brochures other information some circumstances

necessary collect Personal Data

from customers from
third parties

This includes cases where individual makes travel reservation behalf

another person example family reservation group booking
made

employer When this happens authorize person making travel reservation behalf other traveler reservation well with consent that person collect

disclose Personal Data accordance with this Notice clients should inform immediately they aware that their Personal Data

been provided another person

without their

consent they have obtained such consent before

providing
with Personal Data
another

individual make every effort maintain accuracy completeness Personal Data store ensure that Personal

Data current However interested party contact immediately there change their Personal Data they aware that have inaccurate Personal Data please section below responsible losses arising from

inaccurate erroneous defective incomplete personal information that

Interested Parties anyone acting your behalf provide personal data?

will only process

Personal Data when: have been

given consent such processing

which withdrawn time detailed section this Notice This processing necessary provide services;

Such processing necessary

fulfillment legal obligations; Such processing necessary legitimate interests third party receives such Personal Data detailed sections this Notice When customer contacts context travel inquiry booking purpose which collect your Personal Data generally provide travel advice help booking products services related travel travels However purpose collection different depending specific circumstances disclosed this Notice collection Personal Data participation campaign collection feedback

When customer makes travel product service reservation with support usually

agent travel service providers

example hotel this case process Personal Data necessary provide requested

services including collection

Personal Data internal purposes described this Notice travel service provider whom agent example provide contracted services

example book flight through TROPICAL TRAVEL AGENCY LOGISTICS will Personal
Data allow
flight reserved will disclose Personal Data airline allow provide flight service share data with travel service providers hotels airlines rental companies other
providers

related travel reservations These travel service providers also

Personal Data described their respective privacy policies additional information that facilitates booking trip providing requested services recommend that Customers

review
privacy policies travel service providers that purchased through TROPICAL AGENCIA VIAGENS TURISMO will provide copies relevant terms conditions privacy policies
travel service providers

upon request agents many travel service providers worldwide

possible

refer this Notice travel

service

providers whom operate particular their locations

more information about

disclosure

Personal Data travel

service providers located outside RGPD context please refer section this Notice there

concern regarding transfer Personal Data travel

service provider further information required section this Notice purposes which collect Personal Data also

include: provide

services tools
that Customers
choose

example saving Personal Data website allow early filling online forms identification

fraud errors; legal regulatory compliance;

develop improve products services; maintaining improving relationship with Customers namely
creating maintaining customer

profile that

allows provision service line with their

preferences; market research evaluation customer satisfaction feedback services provide; facilitate participation Clients loyalty programs; perform analyzes related services including limited preference trends sales travel destinations; support internal organization accounting; support compliance with

legal obligations applicable customs

immigration requirements related travel; other purposes authorized required example avoid threat life health safety protection enforce

legal
rights company Where
permitted

local data protection laws Personal Data perform marketing activities

related products
services third parties that believe interest Customers unless

they have requested receive such data information These campaigns include limited emailing digital marketing other electronic notifications Personal Data will used sending digital marketing material including newsletters mail Customers have chosen receive them Customers sign receive newsletters other promotional digital marketing

materials following relevant
links website requesting that employees
individual does

wish receive

promotional
marketing material from participate market consultations receive other types communication should

refer sections this Notice What

personal information disclosed third parties? TROPICAL TRAVICA AGENCIA VIAGENS TURISMO sell rent

exchange Personal Data Personal Data will only disclosed third parties accordance

with provisions this Notice accordance with local

data protection laws note: this Notice reference "disclosing" includes transferring sharing verbally writing sending making Personal Data available another entity Personal

Data disclosed

following types third parties: entities suppliers service providers

including: circumstances each circumstances described
section

this Notice "How Personal Data?" providers solutions that support delivering products services such external data hosting providers publishers printers distributors marketing materials; organizers events exhibitions; marketing market consultation agencies; courier services courier services; external consultants

such lawyers accountants auditors recruitment consultants

travel

service providers such travel wholesalers tour operators airlines hotels rental companies transfer managers other related service providers; third party whom assign transfer rights obligations; persons making travel reservations behalf others family member friend worker context corporate corporate government business travel;

contact persons example family
member when Clients contactable contact opinion Customer's interest example where person concerned about
their welfare needs

behalf Client unforeseen circumstances required authorized

applicable

comply with legal

obligations TROPICAL AGENCIA
VIAGENS

TURISMO LDA; customs immigration services comply with applicable legal obligations context travel; government agencies public

authorities comply with valid
authorized requests including court orders other valid legal process; regulatory authorities enforcement authorities including fraud protection related security purposes; agencies
where

there suspicion illegal activity where Personal Data necessary part investigation denunciation subject addition

above will disclose

Personal Data without consent unless believe that disclosure necessary reduce prevent threat life health

safety individual

public
health safety particular prevention detection investigation punishment
criminal offenses where such disclosure authorized required including
applicable
data protection privacy laws

websites social

networks TROPICAL TRAVEL AGENCY TOURISM users choose certain third party resources with which associate

These features which include social

networking tools location operated third parties clearly identified such These third parties share Personal Data accordance with their privacy policies recommend that review their privacy policies event that consider these relevant tools What
personal data

transferred abroad? disclose

Personal Data certain recipients abroad described below warrant
that
such international transfers necessary

execution contract between Customers third parties abroad that subject appropriate adequate safeguards required local data

protection laws RGPD

will provide copies relevant safeguards documents upon request section this Notice Personal

Data transferred
outside entity located
jurisdiction where
possible

guarantee level data protection equal that RGPD such cases TROPICAL AGENCIA VIAGENS TURISMO responsible these recipients handle store process

Personal Data Related entities abroad TROPICAL TRAVEL AGENCY TOURISM operates
global
business including operations Africa Europe North America South America Oceania Personal Data disclosed
with related entities abroad support travel reservation enable administrative
consultative technical
services including storage processing such data Travel service providers located
abroad
order provide services necessary disclose Personal Data relevant suppliers travel services

abroad deal with many different travel service providers around world location

relevant travel service
provider
will depend travel
services provided
Relevant travel service providers will most cases receive
Personal Data country which they will provide services which their business based service providers located abroad also
need disclose Personal Information to  service providers located abroad purpose supporting provision services including storage processing

such data Generally will only disclose Personal Information such recipients

abroad
context travel reservation allow provision administrative technical services provided
behalf
there specific doubt where whom Personal Data submitted please refer section this Notice
Information
security TROPICAL TRAVEL AGENCY committed protecting Personal Data implementing maintaining
appropriate technical organizational human control measures ensure
level safety
aligned with risks related accidental unlawful destruction; loss; unauthorized alteration disclosure; improper access Personal Data transmitted
stored processed
TROPICAL TRAVEL TOURISM AGENCY regularly

monitors reviews security controls strives

protect Personal

Data same that protects your sensitive Business Information TROPICAL TRAVEL AGENCY TOURISM

destroys deprives Personal Data whenever ceases relevant

business required

Rights Personal Data

collect interested

party that TROPICAL
TRAVEL AGENCY TOURISM Personal Data that intends: update modify delete obtain copy Personal
Data; restrict prevent personal information including withdrawal prior
consent
given processing such information; obtain copy personal information that been processed basis your consent necessary perform contract
which party  you
must formally submit request TROPICAL AGENCIA VIAGENS TURISMO through contacts identified section this Notice After request will made acknowledgment same will given
information term within which information will made available TROPICAL
TRAVEL

AGENCY TOURISM will make

every effort respond such requests

within month less although necessary extend this period complex requests addition TROPICAL TRAVEL AGENCY TOURISM

reserves right deny

access

Information reason permitted applicable

laws
request access correction
Information
denied reasons
such

refusal will always communicated writing unless unreasonable when

required

local data protection

laws communications related requests access Personal Data must formally made writing through contacts identified

section this Notice requested restrict stop using Personal

Data

withdrawing consent previously provided processing Personal Data ability provide services quality services impacted negatively example most travel bookings must made under traveler's full name must include contact details appropriate identification passport details

reservations made without this information Personal Data shared with TROPICAL TRAVEL

AGENCY TOURISM should accurate

individuals

agree update them whenever necessary addition they agree that absence update TROPICAL AGENCIA VIAGENS TURISMO assume that data submitted correct

person

time request TROPICAL TRAVEL AGENCY LOGISTICS stop

sending marketing communications cancellation links provided marketing emails through contacts indicated section this article Notice situations listed
above requested

provide valid means identification applicant ensure that TROPICAL AGENCIA VIAGENS

TURISMO complies with
security obligations prevents

unauthorized disclosure Personal Data TROPICAL reserves right charge reasonable administrative following manifestly unfounded excessive requests regarding access Personal Data additional

copies Personal Data requested Integration with social networks TROPICAL's sites mobile applications use resources social networking tools like "Like" "Share" buttons These resources provided operated external companies example Facebook also hosted external companies

directly

website mobile application Social Tools collect data related page visited website mobile application address cookies

improve functioning Social Tools user activated social networking accounts they able

share
data about visiting
using website

mobile application with those same social

network

accounts this interactions with Social Tools registered third parties addition outside companies share with Personal Information accordance with their policies such their name profile picture friend lists other information

that individuals have chosen make available with those same companies these cases share this data with third party company purpose marketing driven through these same social networking platforms

this situation
users have option manage data sharing able disable targeted marketing privacy settings their social networks interactions with
Social Tools governed privacy policy external company that provides them More
information data protection practices these
companies

should consulted directly companies' privacy policy

Addresses When user

accesses website uses mobile application opens digital correspondence TROPICAL

servers
register data referring
device network

which user connected including address address series numbers

that

identify computer assigned when access Internet addresses used TROPICAL administration systems investigation security problems compilation anonymous data website mobile applications addresses also associated with other Personal Data available individuals purposes described above example better tailor marketing

advertising materials provided user chosen
receive
digital marketing Tracking Technologies Cookies TROPICAL third party analytics services from websites mobile applications such
those listed "Cookies Policy" Providers
such services such technologies cookies beacons help analyze visitors
using websites apps

information cookies tracking technologies should consult Cookies Policy TROPICAL AGENCIA VIAGENS TURISMO Associated websites TROPICAL websites contain links third party websites

over which TROPICAL TRAVEL AGENCY TOURISM control TROPICAL

TRAVEL
AGENCY TOURISM responsible privacy practices content associated websites TROPICAL AGENCIA VIAGENS TURISMO recommends
reading privacy policies

associated websites that visited their privacy practices policies differ from

those TROPICAL AGENCIA VIAGENS TURISMO
Feedback Complaints Contract questions comments complaints about this Notice
about treatment Personal Data; wish inform TROPICAL AGENCIA VIAGENS TURISMO about change correction
Personal Data; wish
receive information about Personal Data that processed

TROPICAL AGENCIA VIAGENS TURISMO LDA; claim comment related data protection; should addressed TROPICAL AGENCIA VIAGENS TURISMO through contacts below: Contact name TROPICAL AGENCIA

VIAGENS TURISMO
LDA: JOÃO PINTO email: joaopinto@turitropical
Address: Tenente Leonardo Meireles 4590 Paços Ferreira TROPICAL AGENCIA
VIAGENS TURISMO
will respond queries complaints received soon possible

Changes notice This Notice changed updated change Notice

made

revised version will duly filed

published dated website
TROPICAL AGENCIA VIAGENS TURISMO when exists justified addition the notice clients consent include other types treatment This Privacy
Notice

last updated 2018

Privacy Policy Introduction This

Privacy Notice

"Notice" establishes TROPICAL

AGÊNCIA VIAGENS TURISMO Protects privacy Personal Data employees customers partners other entity with which

TROPICAL AGENCIA VIAGENS TURISMO

related context activity Being travel agency TROPICAL TRAVEL AGENCY LOGISTICS needs collect disclose Personal Data perform

functions business activities including realization management travel reservations behalf clients TROPICAL

TRAVEL AGENCY TOURISM committed protecting privacy confidentiality

Personal Data maintaining controlled environment physical electronic

human procedural controls line with operational risks context General Regulation Data Protection 2016/679 "RGPD" TROPICAL

TRAVEL AGENCY
TOURISM "data

controller" personal

information

that provided context relationship with clients other interested parties providing Personal Data Stakeholders agree that this Notice will apply handle your Personal Data consent being collected used disclosed detailed

this Notice agree part this

Notice Stakeholders shall provide with your Personal Information Failure provide with your Personal Data

well withdraw Consent

provided under this Notice affect ability provide Services adversely affect quality services provide example most travel bookings must made with traveler's full name

must include contact details appropriate identification passport details make reservations without this

information Note
that there cases where
local data
protection laws impose more restrictive Personal Data processing practices than practices
forth

this Notice When this

occurs will

adjust Personal

Data processing practices comply with
those same local laws What personal data collect? Personal Data have meaning given local data protection laws where RGPD applies meaning considered given under RGPD Personal Data generally means data related individual that identified from such data; identifiable from combination such data with other available data Generally type Personal Information collect necessary facilitate travel arrangements support reservations organize travel related services
products

behalf customers this

regard typically

process following types Personal Data about customers: Contact information such name home mailing

address phone number mail address Payment data; Detailed passport data; Loyalty

program

frequent flyer data; Data

dietary needs health

problems Other relevant data travel plans required travel service provider airlines accommodation tourism

providers When customers contact
other

purposes Personal Data also collected connection with these purposes example collect Personal

Data that contact customers
context

contest campaign which they have signed respond questions

comments they have sent also collect data necessary business activities related entities including example financial details required
process transactions video surveillance images used security
purposes other relevant Personal Data that customers want provide some circumstances collect Personal Data that considered sensitive
data

according local data protection laws Sensitive data include

limited racial ethnic
origin philosophical religious beliefs affiliations sexual preferences practices criminal history alleged criminal offense affiliation political
professional commercial associations biometric genetic information data
financial health

data will

only collect sensitive data accordance with local data protection laws with explicit consent visa where data
reasonably necessary directly related more functions operational
activities example make travel plans unless

required permitted extent permitted required local data

protection laws customers

consent that disclose your sensitive data solely

purpose which collected unless subsequently receive your consent another purpose example clients provide with travel health insurance information

they
wish make customers consent
that disclose such health information their behalf
contacts made with travel insurance provider Another example when clients want know their religious beliefs because they interested example certain vacation packages allowing disclosure this
information make

trip operational will sensitive data purposes other than those which collected unless have received consent holders collect personal data? only collect Personal Data accordance with local data

protection laws generally collect Personal Data context contacts with customers unless unreasonable impractical Generally this
collection will

occur when customers: contact person phone letter mail;

visit through website; contact through social networks also collect Personal Data when
customers:

purchase questions about travel plans other products services; enter contests register campaigns promotions; sign receive marketing communications example newsletters request brochures

other
information some circumstances necessary collect

Personal Data from customers from third parties This includes cases where individual makes travel reservation behalf another person example family reservation group booking made employer When

this
happens authorize person making travel reservation behalf other traveler reservation well with consent that person collect disclose Personal Data accordance with this Notice clients should inform
immediately

they aware that their Personal

Data been provided another person without their consent they have obtained

such
consent before providing with Personal Data another individual make every effort maintain accuracy completeness

Personal Data store ensure that Personal

Data

current However interested party contact immediately there change

their

Personal Data

they aware that have inaccurate Personal Data

please section
below responsible losses arising from inaccurate erroneous defective incomplete personal information that Interested Parties anyone acting your behalf provide personal
data? will only process
Personal Data when: have been given
consent such processing

which withdrawn

time

detailed section this Notice This processing necessary provide services; Such processing necessary fulfillment legal obligations; Such processing necessary legitimate

interests third party

receives such Personal Data detailed sections this Notice When customer contacts context travel

inquiry

booking purpose which collect your Personal Data generally provide travel advice help booking products services related travel travels However purpose collection different depending specific circumstances disclosed this Notice

collection Personal

Data participation campaign collection feedback When

customer makes travel
product
service reservation with

support usually agent travel service providers example hotel this case

process Personal Data necessary provide requested services including

collection Personal Data

internal purposes described this Notice travel service provider whom agent example provide contracted services example book flight through TROPICAL TRAVEL AGENCY LOGISTICS will Personal Data allow flight

reserved will

disclose Personal Data airline

allow provide flight service share data
with travel service providers
hotels
airlines rental companies other providers related travel reservations These travel service providers also Personal Data described their respective privacy policies additional information that facilitates booking trip providing requested services recommend that Customers review privacy policies travel service providers that purchased through TROPICAL
AGENCIA VIAGENS TURISMO will provide copies relevant terms conditions privacy policies travel service providers upon request agents many travel
service providers worldwide possible
refer this Notice

travel service providers whom operate particular their locations more information about disclosure Personal Data travel service

providers located outside

RGPD context please
refer section this Notice there concern regarding
transfer Personal

Data travel

service provider
further information required section this Notice purposes which collect Personal
Data also include:

provide services tools that Customers choose example saving Personal Data website allow

early filling online forms identification

fraud errors; legal regulatory

compliance; develop

improve products services; maintaining

improving relationship

with Customers namely creating maintaining customer profile that allows provision

service line

with their preferences; market research evaluation customer satisfaction feedback services provide; facilitate participation

Clients loyalty programs; perform analyzes related

services including limited

preference trends sales travel destinations; support internal organization accounting; support compliance with legal obligations applicable customs immigration

requirements related travel; other purposes authorized
required

example avoid threat life

health

safety protection enforce legal rights company Where permitted local

data
protection laws Personal Data perform marketing activities related products services third parties that believe
interest Customers unless they have requested receive such data information These campaigns include limited emailing digital marketing other electronic notifications Personal Data will used sending digital marketing material including newsletters mail Customers
have chosen
receive them
Customers sign receive
newsletters other promotional
digital

marketing materials following relevant links website requesting that employees individual

does wish

receive
promotional marketing material from participate market consultations receive other types communication should

refer sections this Notice What personal information disclosed third parties? TROPICAL TRAVICA AGENCIA VIAGENS TURISMO sell rent exchange Personal Data Personal

Data will only disclosed

third

parties accordance with provisions this Notice

accordance with local data protection laws note:

this Notice

reference "disclosing"

includes transferring sharing verbally writing sending making Personal Data available another entity Personal Data disclosed following types third parties: entities suppliers service providers including:

circumstances each

circumstances described section this Notice "How Personal Data?" providers solutions that support delivering products services such external data

hosting providers publishers

printers distributors marketing materials; organizers events exhibitions; marketing market consultation agencies; courier services courier services; external consultants such lawyers accountants auditors recruitment consultants travel service providers such travel wholesalers tour operators airlines hotels

rental companies

transfer

managers other related service providers; third party whom assign transfer rights obligations;

persons making travel reservations behalf others family member friend worker context corporate corporate government business travel; contact persons example family member when Clients contactable contact opinion Customer's interest example where person concerned about their welfare needs

behalf Client unforeseen circumstances

required authorized
applicable comply with legal obligations TROPICAL AGENCIA VIAGENS TURISMO LDA; customs immigration services comply with applicable legal
obligations
context travel; government agencies public authorities comply with valid authorized requests including court orders other valid legal process; regulatory

authorities enforcement authorities including fraud protection related security purposes; agencies where there suspicion illegal activity where Personal Data

necessary part investigation denunciation subject addition above will disclose Personal Data without consent unless believe that disclosure necessary reduce

prevent threat life

health safety

individual public health safety particular prevention detection investigation punishment criminal offenses where such disclosure authorized required

including applicable data protection privacy laws websites social networks TROPICAL TRAVEL

AGENCY TOURISM
users choose certain third party
resources

with which associate These features which

include social networking

tools location operated third

parties clearly identified such

These third parties share Personal Data accordance with their privacy policies

recommend that review their

privacy policies event that consider these relevant tools What personal data transferred

abroad? disclose Personal Data certain

recipients abroad described below warrant that such international transfers necessary execution contract between
Customers third parties abroad that
subject appropriate adequate safeguards required local data protection laws RGPD will provide copies relevant safeguards
documents

upon request section this Notice Personal Data transferred outside entity located jurisdiction where possible guarantee level data protection

equal

that RGPD such cases TROPICAL AGENCIA VIAGENS TURISMO responsible these recipients handle store process Personal Data Related

entities abroad

TROPICAL TRAVEL

AGENCY TOURISM operates

global business including operations Africa Europe North America South America Oceania Personal Data disclosed with related entities abroad support travel reservation enable administrative consultative technical services
including storage

processing such data Travel

service providers
located abroad order provide services necessary disclose Personal
Data
relevant suppliers travel services abroad

deal with many

different travel service providers around

world location relevant travel service provider will depend travel services provided Relevant travel

service providers will most cases receive Personal Data country which they will provide services which their business based service providers located abroad also need disclose Personal

Information to  service providers
located abroad purpose supporting provision services including storage processing such

data Generally will only disclose Personal Information such recipients abroad

context travel reservation allow provision administrative technical services provided behalf there specific doubt where whom Personal Data submitted please refer section
this Notice Information security TROPICAL TRAVEL AGENCY committed protecting Personal Data implementing maintaining appropriate technical
organizational
human control measures ensure level safety aligned with risks related accidental unlawful destruction; loss; unauthorized alteration disclosure; improper access Personal Data transmitted stored processed TROPICAL TRAVEL TOURISM AGENCY regularly
monitors
reviews security controls strives protect Personal Data same that protects your
sensitive

Business Information TROPICAL TRAVEL

AGENCY TOURISM destroys deprives Personal Data whenever ceases

relevant business required Rights Personal Data collect interested party that TROPICAL TRAVEL AGENCY TOURISM

Personal
Data that
intends: update
modify delete
obtain copy Personal

Data; restrict prevent personal information

including

withdrawal prior consent given processing such information; obtain copy personal information that been processed basis your consent necessary

perform contract

which party  you must formally submit

request TROPICAL AGENCIA VIAGENS TURISMO through contacts identified section this

Notice After request will made acknowledgment same will given information term within which information will made available TROPICAL

TRAVEL AGENCY TOURISM will make every effort respond

such requests
within
month less although necessary extend this period complex requests addition TROPICAL TRAVEL AGENCY
TOURISM reserves right deny access Information reason permitted applicable laws request access correction Information denied reasons such refusal will always communicated writing unless unreasonable when required local data protection laws communications related requests access Personal

Data must formally made writing through contacts identified section this Notice requested

restrict

stop using Personal Data withdrawing consent previously provided processing Personal Data ability provide services quality services

impacted negatively

example most travel

bookings

must made under traveler's full name must include contact details appropriate identification

passport details reservations made without this information
Personal Data
shared
with TROPICAL TRAVEL AGENCY TOURISM should accurate individuals agree update them whenever necessary
addition
they agree that absence update TROPICAL
AGENCIA

VIAGENS TURISMO assume that data submitted correct

person time request TROPICAL TRAVEL AGENCY
LOGISTICS

stop sending marketing communications cancellation links provided marketing emails through contacts indicated section this article Notice

situations

listed above requested provide valid means identification applicant

ensure

that TROPICAL AGENCIA VIAGENS TURISMO complies with security obligations prevents unauthorized disclosure Personal

Data TROPICAL
reserves right
charge reasonable administrative following manifestly unfounded excessive requests regarding access Personal Data additional

copies Personal Data requested

Integration with social networks TROPICAL's sites mobile applications use resources social networking tools like "Like" "Share" buttons These resources provided operated external companies example Facebook also hosted external companies

directly website

mobile application Social Tools collect data related page visited website

mobile application address

cookies improve functioning Social Tools user activated social networking accounts they able share

data

about visiting using website mobile

application with those

same social

network accounts this interactions with Social Tools registered third parties addition

outside companies share with Personal Information accordance with their policies such their name profile picture friend lists other

information

that individuals have chosen make available with those

same companies these
cases share this data with third party company purpose marketing driven through these same social networking platforms
this
situation users have option manage data sharing able disable targeted marketing privacy settings their social networks interactions with Social Tools governed privacy policy external company that provides them More information data protection practices these companies should consulted directly companies' privacy policy Addresses When user accesses website
uses mobile

application opens

digital

correspondence TROPICAL servers register data

referring device network which user

connected including address address

series numbers that

identify computer assigned when access Internet addresses used TROPICAL administration systems investigation security problems compilation anonymous data website mobile applications addresses also associated with

other Personal Data available

individuals purposes described above example better tailor marketing advertising materials provided user chosen
receive digital marketing Tracking Technologies Cookies
TROPICAL third party analytics services from websites
mobile applications such

those listed

"Cookies Policy"
Providers such services such technologies cookies beacons help analyze visitors using websites apps information cookies tracking technologies should consult
Cookies Policy TROPICAL AGENCIA
VIAGENS TURISMO Associated

websites TROPICAL websites contain links third party websites over which TROPICAL TRAVEL AGENCY

TOURISM control TROPICAL TRAVEL

AGENCY TOURISM responsible privacy practices content associated websites TROPICAL AGENCIA VIAGENS TURISMO recommends

reading privacy policies associated

websites that visited

their privacy practices policies differ from those TROPICAL AGENCIA VIAGENS TURISMO Feedback Complaints Contract questions comments complaints about this Notice about treatment Personal Data; wish inform TROPICAL

AGENCIA VIAGENS TURISMO
about change correction Personal Data; wish receive information about Personal Data that processed TROPICAL AGENCIA VIAGENS TURISMO

LDA; claim comment related data protection; should

addressed TROPICAL AGENCIA VIAGENS TURISMO through contacts below: Contact name TROPICAL AGENCIA VIAGENS TURISMO LDA: JOÃO PINTO email:

joaopinto@turitropical Address: Tenente Leonardo Meireles 4590 Paços Ferreira TROPICAL AGENCIA

VIAGENS TURISMO will respond

queries complaints received soon

possible Changes notice
This Notice
changed

updated change Notice made revised

version will duly filed published dated website TROPICAL AGENCIA VIAGENS TURISMO when exists

justified addition

the notice clients consent include other types treatment This Privacy Notice

last updated 2018 +351 geral@turitropical Private Access About Featured Leisure Travel

City Breaks

Long Distance Trips Honeymoon Beaches Getaways

Tailor Made Experiences Corporate Travel Incoming Contacts Privacy Policy Introduction This Privacy Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO Protects privacy Personal Data employees customers partners

other entity
with which

TROPICAL AGENCIA

VIAGENS TURISMO related context activity Being
travel agency

TROPICAL TRAVEL AGENCY

LOGISTICS needs collect disclose Personal Data perform functions business
activities including realization management travel reservations behalf clients TROPICAL TRAVEL AGENCY TOURISM committed protecting privacy confidentiality Personal Data maintaining controlled environment physical electronic human procedural controls line with
operational
risks context General Regulation Data Protection 2016/679 "RGPD" TROPICAL TRAVEL AGENCY TOURISM "data controller" personal information that provided
context relationship with

clients other interested parties providing Personal Data Stakeholders

agree that this Notice will apply handle your Personal Data consent being collected used disclosed detailed this Notice agree

part this Notice

Stakeholders shall provide with your Personal Information Failure provide with

your Personal Data well withdraw Consent provided under

this Notice affect ability provide Services adversely affect quality services provide

example most travel bookings must made with traveler's

full name must
include contact
details appropriate identification passport details make reservations without
this
information Note that there cases where local data

protection laws impose more restrictive Personal Data processing

practices than

practices forth this Notice When this occurs will adjust

Personal Data processing practices comply with those

same local
laws What personal data

collect? Personal Data

have meaning given local data protection laws where RGPD applies meaning considered given under RGPD Personal Data generally means data related individual that identified from such data; identifiable from

combination such

data with

other available
data Generally type Personal
Information collect necessary facilitate

travel arrangements support reservations organize travel related services products behalf

customers this regard typically

process following types Personal Data about customers: Contact information such name home mailing address
phone number

mail address Payment data; Detailed passport

data; Loyalty program frequent flyer

data; Data dietary needs
health problems Other relevant
data travel
plans required travel service
provider airlines
accommodation
tourism providers When customers

contact other

purposes

Personal Data also collected connection with these purposes example

collect Personal Data
that contact customers context
contest campaign which they have signed respond questions comments they have sent also collect data necessary business activities related entities including example financial details
required process transactions
video surveillance images used security
purposes other relevant
Personal Data that customers want provide some circumstances collect Personal Data that considered
sensitive data according local

data protection laws Sensitive data include limited racial ethnic origin philosophical religious beliefs affiliations sexual preferences practices criminal history alleged criminal offense affiliation political professional commercial associations biometric genetic information data financial health data will only collect

sensitive data

accordance with local data protection

laws with
explicit consent visa where
data

reasonably necessary directly related more functions operational activities

example make travel plans unless required permitted extent permitted required

local data protection laws

customers consent

that disclose your sensitive data solely purpose which

collected unless subsequently

receive your consent another purpose example clients provide with travel health insurance information they wish make customers consent that disclose such health information their behalf contacts made with travel insurance

provider Another example when clients want

know their

religious

beliefs because they interested example certain vacation packages allowing disclosure this information make trip operational will sensitive

data purposes other than those which collected unless have received consent holders collect personal

data?
only collect Personal

Data accordance with

local data protection laws generally collect Personal Data context contacts with customers unless unreasonable impractical Generally this collection will occur when customers: contact person phone

letter mail; visit through website; contact through social networks also collect Personal Data when customers:

purchase questions about travel plans other products

services; enter contests register campaigns promotions; sign receive marketing communications example newsletters request brochures other information some circumstances necessary collect Personal Data from

customers

from third parties This includes cases where individual makes travel reservation behalf another

person example family reservation group booking made employer When
this happens

authorize person

making

travel reservation behalf other traveler

reservation well with consent that person collect disclose Personal Data accordance with
this Notice

clients should inform immediately they aware that

their

Personal Data been provided another person without their consent they have obtained such consent before providing with Personal Data another individual make every effort maintain accuracy completeness

Personal Data

store

ensure that Personal

Data

current However interested party contact immediately

there change their Personal Data they aware

that have inaccurate Personal

Data

please section below responsible losses arising from inaccurate erroneous defective incomplete personal information that Interested Parties anyone

acting your

behalf provide

personal
data? will only process Personal Data when: have been given consent such processing which withdrawn time detailed section this Notice This processing necessary
provide

services; Such processing necessary

fulfillment legal

obligations; Such

processing necessary

legitimate interests third

party receives

such Personal Data detailed sections this Notice When

customer contacts context travel

inquiry booking purpose which collect your Personal Data generally provide travel advice help booking products services related travel travels However purpose collection different depending

specific circumstances disclosed this Notice
collection Personal Data participation campaign collection feedback When customer makes
travel product

service reservation with support usually agent travel service providers

example hotel this case process Personal Data necessary provide requested services including collection Personal Data internal purposes described this Notice travel service

provider whom agent example

provide contracted

services example book flight through TROPICAL TRAVEL AGENCY LOGISTICS will Personal Data allow flight reserved will disclose

Personal Data airline allow
provide flight service share data with travel service providers hotels airlines rental companies other providers related travel reservations These travel service providers also Personal

Data described their respective

privacy

policies additional information that facilitates booking trip providing requested services recommend that Customers review

privacy policies travel service providers that purchased through TROPICAL AGENCIA VIAGENS TURISMO will provide copies relevant terms conditions privacy policies travel service providers upon request agents many travel service providers worldwide possible refer this Notice travel service providers whom operate particular their locations more information about disclosure Personal Data travel service providers located outside

RGPD context

please refer section this Notice there concern regarding transfer Personal Data travel service

provider further

information required section this Notice purposes which

collect Personal

Data also include: provide services tools that Customers choose example
saving Personal Data
website allow early filling online forms identification fraud errors; legal regulatory compliance; develop improve products services;

maintaining improving relationship with Customers

namely
creating maintaining customer

profile that allows provision

service line with
their preferences; market research evaluation customer satisfaction feedback services provide; facilitate participation
Clients loyalty programs;

perform analyzes

related

services including limited preference trends sales

travel destinations;
support internal
organization
accounting; support compliance
with

legal obligations

applicable customs immigration requirements related travel; other purposes authorized required

example avoid threat
life health safety
protection enforce legal rights company Where permitted local data protection laws Personal Data perform marketing activities related products services third parties that believe interest Customers unless they have requested receive such data information These campaigns include limited emailing
digital marketing other electronic notifications Personal Data will used sending digital marketing material including newsletters mail Customers have chosen receive them Customers sign receive

newsletters other

promotional digital marketing materials following relevant links website requesting that employees individual does wish receive promotional
marketing material from participate market consultations receive other types communication should refer sections this Notice What personal information disclosed third parties? TROPICAL TRAVICA AGENCIA VIAGENS
TURISMO

sell rent exchange Personal Data Personal Data will only

disclosed third parties accordance with provisions this Notice accordance with local data
protection
laws note: this
Notice reference

"disclosing" includes transferring sharing verbally writing

sending

making Personal Data available another entity

Personal Data disclosed following types third parties: entities suppliers service providers including: circumstances each circumstances described section

this Notice
"How Personal Data?" providers solutions that support delivering products services such external data hosting providers publishers printers
distributors marketing

materials; organizers events exhibitions; marketing market consultation agencies; courier services courier services; external consultants such lawyers accountants auditors

recruitment consultants travel service providers such travel wholesalers tour operators airlines hotels rental companies transfer managers other related service providers; third party whom assign transfer rights obligations; persons making

travel

reservations behalf others

family member friend worker
context corporate corporate government business travel; contact persons example family member
when Clients
contactable contact opinion Customer's interest example where person concerned about their welfare needs behalf Client unforeseen circumstances required authorized applicable comply with legal obligations TROPICAL AGENCIA VIAGENS TURISMO LDA; customs immigration services comply with applicable legal obligations context

travel; government agencies public

authorities comply with

valid authorized requests

including court

orders

other valid legal process; regulatory authorities enforcement authorities including fraud protection

related security purposes;
agencies where there suspicion illegal activity where Personal Data necessary

part investigation denunciation subject addition above will disclose Personal

Data without consent unless believe that disclosure necessary reduce prevent threat life health safety
individual

public health safety particular

prevention
detection investigation punishment criminal offenses where such disclosure authorized required
including applicable data protection privacy

laws websites social networks TROPICAL TRAVEL AGENCY

TOURISM

users choose

certain third party resources with which associate These

features which include social networking tools location operated third parties clearly identified such These third parties share Personal Data accordance with their privacy policies recommend

that review their privacy policies event that consider these relevant tools What personal data

transferred abroad? disclose Personal Data certain recipients abroad

described below warrant
that such international
transfers necessary execution contract between Customers

third parties abroad that subject appropriate adequate safeguards required local data protection laws RGPD will

provide copies relevant safeguards documents upon request section this Notice Personal Data transferred outside

entity
located jurisdiction where possible guarantee level data protection equal that RGPD such cases TROPICAL AGENCIA VIAGENS TURISMO responsible these recipients handle

store process Personal Data Related entities abroad TROPICAL TRAVEL AGENCY TOURISM operates global business including operations Africa Europe North America South America Oceania Personal Data disclosed with related entities abroad support travel reservation enable

administrative consultative

technical services including storage

processing such data Travel service providers located abroad order

provide

services necessary disclose Personal Data relevant suppliers travel services abroad deal with many different travel service providers around world

location relevant travel service provider
will depend
travel services
provided Relevant travel service providers will most cases receive
Personal Data country which they will provide services

which their business based service providers

located

abroad also

need
disclose Personal
Information
to  service providers
located abroad

purpose supporting provision services including storage processing such

data Generally
will only disclose Personal Information such

recipients abroad context travel

reservation

allow provision administrative technical services provided behalf there specific

doubt

where whom Personal Data submitted please refer section this Notice Information security TROPICAL TRAVEL AGENCY committed protecting Personal Data implementing maintaining appropriate technical organizational human control

measures
ensure level safety
aligned

with risks related accidental unlawful destruction; loss; unauthorized alteration disclosure; improper access Personal

Data

transmitted stored processed TROPICAL TRAVEL TOURISM AGENCY regularly monitors reviews security controls strives protect Personal Data same that protects your sensitive Business Information TROPICAL TRAVEL AGENCY TOURISM destroys

deprives Personal

Data whenever

ceases relevant business

required Rights

Personal Data collect interested party that TROPICAL TRAVEL AGENCY TOURISM Personal Data that

intends: update modify delete obtain copy Personal

Data; restrict prevent personal information including withdrawal prior consent given processing such information; obtain copy personal information that been processed basis

your consent necessary perform contract

which party  you must formally submit request TROPICAL AGENCIA VIAGENS TURISMO through contacts identified section this Notice After request will made acknowledgment same will given information term within which information

will made available TROPICAL TRAVEL AGENCY TOURISM will make every effort respond such requests within month less

although necessary

extend this period

complex requests addition TROPICAL

TRAVEL AGENCY
TOURISM reserves right deny

access Information reason permitted applicable laws request access correction Information denied reasons such refusal will always communicated writing unless unreasonable when required local data protection laws communications related requests access Personal Data must formally made writing through contacts

identified section this Notice

requested restrict stop using

Personal

Data withdrawing consent previously

provided processing

Personal

Data ability provide services quality services impacted negatively example most travel

bookings must made under traveler's full name must include contact details appropriate identification passport details reservations made without this information Personal Data shared with TROPICAL TRAVEL AGENCY TOURISM should accurate individuals agree update them whenever necessary addition they agree that

absence

update TROPICAL AGENCIA VIAGENS TURISMO assume that data submitted correct

person time request TROPICAL
TRAVEL AGENCY LOGISTICS stop sending marketing communications cancellation
links provided marketing emails

through contacts indicated section this article Notice situations listed above requested provide valid means identification applicant ensure

that TROPICAL AGENCIA VIAGENS TURISMO complies
with
security obligations prevents unauthorized disclosure Personal Data TROPICAL reserves right charge reasonable administrative following
manifestly unfounded excessive requests regarding access Personal Data additional copies Personal Data requested Integration with social networks TROPICAL's

sites mobile applications use resources social networking tools like "Like" "Share" buttons These resources provided operated external companies example Facebook also hosted external companies directly website mobile application Social Tools collect data related page visited website

mobile application address cookies improve functioning Social Tools user activated social networking accounts they able share data about visiting using website mobile application with those same social network accounts this interactions with Social Tools registered third parties addition outside companies share with Personal Information accordance with their policies such their name profile picture friend lists other information that individuals have chosen make available with those same companies

these cases

share this data with third

party company purpose

marketing driven

through these same social

networking platforms this situation users have option manage data sharing able disable targeted marketing privacy settings their social networks interactions with Social Tools governed privacy policy external company that provides them More information data protection practices these companies should consulted

directly companies' privacy policy Addresses When user accesses website uses

mobile
application opens digital correspondence TROPICAL servers register data referring device network which user connected including address address series numbers that identify computer assigned when access Internet addresses used

TROPICAL administration systems

investigation security problems compilation anonymous data website mobile applications addresses also associated with

other

Personal Data available individuals purposes described above example better tailor marketing advertising materials provided user chosen receive digital marketing Tracking Technologies Cookies TROPICAL third party analytics services from websites mobile applications such those listed "Cookies Policy" Providers such

services
such technologies cookies beacons help analyze
visitors using websites apps information cookies tracking technologies should consult Cookies Policy TROPICAL AGENCIA VIAGENS TURISMO Associated websites TROPICAL
websites contain links third party websites over which TROPICAL TRAVEL AGENCY TOURISM control TROPICAL TRAVEL AGENCY TOURISM responsible privacy practices content associated websites TROPICAL AGENCIA VIAGENS TURISMO recommends reading privacy
policies associated websites that visited

their privacy practices policies differ from those TROPICAL AGENCIA VIAGENS TURISMO Feedback Complaints Contract

questions
comments complaints about this Notice about treatment Personal
Data; wish
inform TROPICAL AGENCIA VIAGENS TURISMO about change correction
Personal Data; wish receive information about Personal Data that processed TROPICAL
AGENCIA VIAGENS TURISMO LDA; claim comment related data
protection;

should addressed TROPICAL AGENCIA VIAGENS TURISMO through contacts below: Contact name TROPICAL AGENCIA VIAGENS TURISMO LDA: JOÃO PINTO email: joaopinto@turitropical Address: Tenente Leonardo Meireles 4590 Paços Ferreira TROPICAL AGENCIA VIAGENS TURISMO will respond queries complaints received soon possible Changes notice This Notice changed updated change Notice made revised version will duly filed published dated website TROPICAL AGENCIA VIAGENS TURISMO

when exists justified

addition the notice clients consent

include

other types treatment This

Privacy Notice last updated

2018 TROPICAL About Contacts Private Access Remove Email from Mailing

List NAVIGATION
Featured Tailor Made Experiences Incoming Corporate MORE
INFO Privacy Policy
Terms Contacts Electronic Complaint Book SOCIAL NETWORKS Facebook Twitter LinkedIn compliance with 144/2015 inform that resolution consumer disputes should contact arbitration committee Turismo Portugal
turismodeportugal Tropical Travel Tourism Agency

RNAVT 2016 Social PT 502691140 Enrolled Paços Ferreira 00740/920123 2019 Tropical desenvolvido

BYDAS
Introduction This Privacy Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO Protects privacy Personal Data employees customers partners other entity with which TROPICAL AGENCIA VIAGENS TURISMO related

context Turitropical Travel

Agency

Paços Ferreira Paredes travel agency Travel agency Penafiel Travel tourism vacations beaches Algarve hotels Privacy Policy Turitropical Introduction This Privacy Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO

Protects privacy

Personal Data employees customers partners other entity with which TROPICAL AGENCIA

VIAGENS TURISMO related

context activity Being travel agency TROPICAL TRAVEL AGENCY LOGISTICS needs collect disclose Personal Data perform functions business activities including

realization

management travel reservations

behalf clients TROPICAL TRAVEL AGENCY TOURISM committed protecting privacy confidentiality Personal Data maintaining controlled environment physical electronic human procedural controls line with operational risks context General Regulation Data Protection 2016/679 "RGPD" TROPICAL TRAVEL AGENCY TOURISM "data controller" personal

information that provided context relationship with clients other interested parties providing Personal Data
Stakeholders
agree that this

Notice will apply handle

your Personal Data consent being collected used disclosed detailed this Notice agree part this Notice Stakeholders shall provide with your Personal Information Failure provide

with your Personal Data well withdraw Consent
provided under this Notice affect

ability provide Services adversely affect

quality
services provide example most travel bookings must made with

traveler's full name must include contact details appropriate identification passport details make reservations without this

information
Note that there cases where local data protection laws impose more restrictive Personal Data processing practices than
practices

forth this Notice When this occurs will adjust Personal Data processing practices comply with those same local laws What personal data collect? Personal

Data have meaning given local data

protection laws where RGPD applies meaning considered given under RGPD Personal Data generally means data related individual that

identified from such data; identifiable

from combination such data with

other available data
Generally type Personal Information collect necessary facilitate travel arrangements support reservations organize travel related services products behalf customers this regard typically process following types
Personal Data about customers: Contact information such name

home mailing address phone number mail address Payment data; Detailed passport data; Loyalty program frequent flyer data; Data dietary needs health

problems Other
relevant data travel plans

required travel

service provider airlines accommodation tourism providers When customers contact other purposes Personal Data
also collected
connection with these purposes example collect Personal Data that contact customers
context contest campaign which they have signed respond questions comments they have sent also collect data necessary business activities related entities
including example financial

details required process transactions

video surveillance images used security purposes other relevant Personal Data that customers want provide some circumstances

collect
Personal Data that considered
sensitive data according local data protection laws
Sensitive

data include limited racial ethnic origin philosophical religious beliefs affiliations sexual preferences practices criminal history alleged criminal offense affiliation political professional commercial associations biometric genetic information data financial health data will only collect sensitive data accordance with local data protection laws with

explicit consent visa where data reasonably necessary directly related

more
functions operational activities example make
travel
plans unless required permitted extent permitted required local data protection laws customers
consent that disclose your sensitive

data solely purpose which collected unless subsequently receive your consent another

purpose example clients provide with travel health insurance information they wish make customers consent

that disclose

such health information their behalf contacts made with travel insurance provider Another example when clients want know their

religious
beliefs because they interested example certain vacation packages allowing disclosure this information make trip operational will sensitive data purposes other than those

which collected unless

have received

consent holders collect personal data? only collect Personal Data accordance with local data protection laws generally collect Personal Data context contacts with customers unless unreasonable impractical Generally this collection will

occur when customers: contact person phone

letter mail;

visit through website;
contact through

social networks also collect Personal Data when

customers:

purchase questions about travel plans other products services; enter contests register campaigns promotions; sign receive marketing communications example newsletters

request brochures

other information some
circumstances necessary collect Personal Data from customers from third parties This includes cases where individual makes
travel reservation behalf another person example family reservation group booking made employer
When this happens

authorize person making travel reservation behalf other traveler reservation

well

with consent that

person collect disclose Personal
Data accordance with
this

Notice clients should inform immediately they aware that their Personal Data been provided another person without their consent they have

obtained such consent before

providing with Personal Data another individual make every effort maintain accuracy completeness Personal Data

store ensure that Personal Data current However interested party contact immediately there change their Personal Data they aware that have inaccurate Personal Data please section below responsible losses arising from

inaccurate erroneous defective incomplete personal information that Interested Parties anyone acting your behalf provide personal data? will only process Personal Data when: have been given consent such processing which withdrawn time detailed section this
Notice This processing necessary provide services; Such processing necessary fulfillment legal obligations; Such processing necessary legitimate interests third party
receives
such Personal
Data detailed
sections this Notice When customer contacts
context travel

inquiry booking purpose which collect your Personal Data generally provide travel advice help booking products services related travel travels However purpose collection different depending specific circumstances disclosed this Notice collection Personal Data participation campaign

collection
feedback When customer makes travel product service reservation

with support usually agent travel service

providers example hotel this case process Personal Data necessary provide requested

services including collection
Personal Data internal purposes described this Notice
travel service provider whom agent example provide contracted services example book flight through TROPICAL TRAVEL AGENCY LOGISTICS will Personal Data allow
flight reserved will disclose Personal Data airline allow
provide

flight service share data with travel service providers hotels airlines rental companies other providers related travel reservations These travel service providers also Personal Data described their respective privacy policies additional information that facilitates booking trip providing requested services recommend that Customers review privacy policies travel service providers that purchased through

TROPICAL AGENCIA

VIAGENS TURISMO will provide copies relevant terms conditions privacy policies travel service providers upon request agents many travel

service providers worldwide possible refer this Notice
travel

service providers whom operate particular their locations more information about disclosure Personal Data travel

service

providers located

outside RGPD context

please refer section this Notice there concern regarding transfer Personal Data travel service

provider further information required section this Notice

purposes which collect Personal Data also include: provide services tools
that Customers choose

example saving Personal Data website allow early filling online forms identification fraud errors; legal regulatory compliance; develop improve products services; maintaining improving relationship with Customers namely creating maintaining

customer profile that

allows provision service line with
their preferences;

market research evaluation customer satisfaction feedback services provide; facilitate participation Clients loyalty programs; perform analyzes related services including limited

preference trends

sales travel destinations; support internal organization accounting; support compliance with legal

obligations applicable customs immigration
requirements related travel; other
purposes authorized required
example avoid threat life health safety protection enforce legal rights company Where permitted local data protection laws Personal Data perform
marketing activities related products services third parties that believe interest Customers unless they have requested receive such data information These
campaigns

include limited emailing digital marketing other electronic notifications Personal Data will used sending digital marketing material including newsletters mail Customers have chosen receive them Customers sign receive newsletters other promotional digital marketing materials following relevant links website requesting that employees

individual does

wish receive promotional

marketing material

from

participate market consultations receive other types communication

should refer sections this Notice
What personal information disclosed third parties? TROPICAL
TRAVICA
AGENCIA VIAGENS TURISMO sell rent exchange
Personal

Data Personal Data will only disclosed third parties accordance with provisions this Notice accordance with local data protection

laws note:
this Notice reference "disclosing" includes transferring sharing verbally writing sending making Personal Data available another
entity Personal
Data disclosed following types third parties: entities

suppliers service providers including: circumstances each circumstances described section this

Notice

"How Personal Data?" providers solutions that support delivering products services such external data hosting providers publishers printers distributors

marketing

materials; organizers events exhibitions; marketing market consultation agencies; courier services courier services; external consultants such lawyers accountants auditors recruitment consultants travel service providers such travel wholesalers tour operators airlines hotels rental companies transfer managers other related service providers; third party

whom assign

transfer rights obligations; persons making travel reservations behalf others family member friend

worker context corporate corporate government
business

travel; contact

persons
example family member when Clients contactable contact opinion Customer's interest example where person concerned about their
welfare needs
behalf Client unforeseen
circumstances required authorized applicable comply
with legal obligations TROPICAL

AGENCIA VIAGENS TURISMO LDA; customs immigration services comply with applicable legal obligations context

travel;
government agencies public authorities comply with valid authorized requests including court

orders other valid legal process; regulatory

authorities enforcement
authorities including
fraud protection related security purposes; agencies where there suspicion
illegal
activity where Personal Data necessary part investigation denunciation subject
addition

above will disclose Personal Data without consent unless believe that disclosure necessary reduce prevent threat life health

safety
individual public health safety particular prevention detection investigation punishment criminal offenses where such disclosure authorized required including applicable data protection privacy laws websites social networks TROPICAL TRAVEL AGENCY TOURISM users
choose

certain third party resources with

which

associate These features which include social networking tools location operated third parties clearly

identified such These third

parties share Personal Data accordance with their privacy policies recommend that review

their privacy policies event that consider these relevant tools What personal data transferred abroad? disclose Personal Data
certain

recipients abroad described below warrant that such international transfers necessary execution contract between Customers third parties

abroad that subject appropriate

adequate safeguards

required local data protection laws RGPD will provide copies relevant safeguards documents upon request section this Notice Personal Data transferred outside entity located jurisdiction where possible guarantee level

data protection equal

that RGPD such cases TROPICAL AGENCIA VIAGENS TURISMO responsible these recipients handle store process Personal Data

Related entities abroad

TROPICAL TRAVEL AGENCY TOURISM operates global business including operations Africa

Europe North

America South America Oceania Personal Data disclosed

with related entities abroad support travel reservation enable administrative consultative technical services including storage processing

such
data Travel service providers located abroad order provide services necessary disclose Personal
Data relevant suppliers

travel services abroad deal with many different travel service providers around world location relevant travel service provider will depend travel services provided Relevant travel service providers

will most cases receive Personal Data country

which they

will provide services which their business based service providers located abroad also need disclose Personal Information to  service providers located abroad purpose supporting provision services including storage processing such data Generally will only disclose Personal Information such recipients abroad

context travel reservation allow

provision administrative technical services provided behalf there specific doubt where whom

Personal Data submitted please refer section this Notice Information security TROPICAL TRAVEL

AGENCY committed protecting Personal Data implementing maintaining appropriate

technical

organizational human control measures ensure

level safety

aligned with risks
related accidental
unlawful destruction;

loss; unauthorized alteration disclosure; improper access Personal Data transmitted stored processed TROPICAL TRAVEL TOURISM AGENCY regularly monitors reviews security controls strives protect Personal

Data same that protects your sensitive Business Information TROPICAL TRAVEL AGENCY TOURISM destroys deprives Personal Data whenever ceases relevant
business required Rights
Personal Data collect interested party that TROPICAL TRAVEL
AGENCY

TOURISM Personal Data that intends: update

modify

delete obtain copy Personal Data; restrict prevent personal information including withdrawal prior consent given processing such information; obtain

copy personal information that

been processed basis your consent necessary perform contract

which party  you must
formally submit request TROPICAL AGENCIA VIAGENS TURISMO

through contacts identified section this Notice After request

will

made acknowledgment same will given information term within which

information will made available TROPICAL TRAVEL AGENCY TOURISM will
make
every effort respond

such requests within month less although necessary extend this period

complex requests addition TROPICAL

TRAVEL
AGENCY TOURISM reserves right deny access Information reason permitted applicable laws request access correction Information denied reasons such refusal

will always communicated writing unless unreasonable when required local data

protection laws

communications related requests access Personal Data must formally made writing through contacts

identified
section this Notice requested restrict stop using Personal Data
withdrawing consent
previously provided processing Personal Data ability provide services quality services impacted negatively example most
travel

bookings must made under

traveler's full name

must include contact details appropriate identification passport details reservations made without this information

Personal Data shared with TROPICAL TRAVEL AGENCY TOURISM should accurate individuals agree update them whenever necessary addition they agree

that absence update TROPICAL AGENCIA VIAGENS TURISMO assume that data submitted correct

person time request TROPICAL TRAVEL AGENCY LOGISTICS

stop sending marketing communications cancellation

links provided marketing emails through contacts indicated section

this article
Notice situations listed above requested provide
valid means identification applicant ensure that TROPICAL AGENCIA VIAGENS TURISMO complies with security obligations prevents unauthorized disclosure

Personal Data TROPICAL reserves right charge reasonable administrative following manifestly unfounded excessive requests regarding access Personal Data additional copies Personal Data

requested Integration with social networks TROPICAL's sites mobile applications use resources social networking tools like
"Like" "Share" buttons

These resources

provided operated external
companies example
Facebook also

hosted external companies directly website mobile application Social Tools collect data related page

visited

website mobile application address cookies improve

functioning Social Tools user activated social networking accounts they able share data about visiting using website mobile application with those same social network accounts this interactions

with Social

Tools registered third parties addition outside companies share with Personal Information accordance with their policies such their

name profile

picture friend lists other information that individuals have

chosen make

available with
those same companies these cases share this data with third party company purpose marketing driven through these same social
networking platforms this situation users have option manage data sharing able disable targeted marketing privacy settings their social
networks interactions

with Social Tools governed privacy policy external company that provides them More information data protection practices these companies should consulted directly companies' privacy policy Addresses When user accesses website uses mobile application

opens digital correspondence TROPICAL servers register data referring device network which user connected including address address series numbers that identify computer assigned when access Internet addresses used TROPICAL
administration
systems investigation security problems compilation anonymous data website mobile applications addresses also associated with other Personal Data available individuals purposes described above example better tailor

marketing advertising materials provided user chosen receive digital marketing Tracking Technologies Cookies TROPICAL third party analytics services from websites

mobile applications such those listed "Cookies Policy" Providers such
services such technologies cookies beacons help analyze visitors using websites apps information cookies tracking technologies should consult Cookies Policy TROPICAL AGENCIA VIAGENS TURISMO Associated websites TROPICAL websites contain links third party
websites
over which
TROPICAL TRAVEL AGENCY TOURISM control TROPICAL TRAVEL
AGENCY TOURISM responsible privacy
practices content associated websites TROPICAL AGENCIA
VIAGENS TURISMO recommends reading privacy policies associated websites that visited their privacy practices policies differ from those TROPICAL AGENCIA VIAGENS TURISMO Feedback Complaints Contract questions comments complaints about this Notice about treatment Personal Data; wish inform TROPICAL AGENCIA VIAGENS TURISMO about change correction Personal Data; wish receive information about Personal Data that processed TROPICAL AGENCIA VIAGENS
TURISMO LDA; claim comment

related data protection; should addressed TROPICAL AGENCIA

VIAGENS TURISMO
through contacts below:

Contact name TROPICAL AGENCIA

VIAGENS

TURISMO LDA: JOÃO PINTO email: joaopinto@turitropical Address: Tenente

Leonardo Meireles 4590 Paços

Ferreira TROPICAL AGENCIA VIAGENS TURISMO will

respond

queries complaints received soon possible Changes notice This Notice changed updated change

Notice made revised version will duly filed
published dated website TROPICAL AGENCIA
VIAGENS TURISMO when exists
justified addition
the notice clients consent include other types treatment This Privacy Notice
last

updated 2018

Privacy Policy Introduction
This Privacy Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO Protects privacy Personal Data employees customers partners
other

entity with which TROPICAL AGENCIA VIAGENS TURISMO related context activity Being travel agency TROPICAL TRAVEL AGENCY LOGISTICS needs collect disclose Personal Data

perform functions business activities including realization management travel reservations behalf clients TROPICAL TRAVEL AGENCY TOURISM committed

protecting privacy

confidentiality Personal Data maintaining controlled environment physical electronic human procedural controls line with operational risks

context

General Regulation Data Protection 2016/679 "RGPD" TROPICAL TRAVEL AGENCY TOURISM "data controller" personal information that provided context relationship with clients other interested parties providing Personal Data Stakeholders agree

that

this Notice will apply handle your Personal Data consent being collected

used disclosed

detailed this Notice

agree part
this

Notice Stakeholders shall provide with your Personal Information Failure provide

with your Personal Data well withdraw Consent provided under this Notice
affect
ability provide Services adversely affect quality services provide example most travel bookings must made with traveler's full name must include contact details appropriate identification passport
details make reservations without this information

Note that there cases where local data protection laws impose more restrictive Personal Data processing practices than

practices forth this Notice When this occurs will adjust Personal Data processing practices comply with those same local laws What

personal
data collect? Personal Data have meaning given local data protection laws where RGPD applies meaning considered given under RGPD Personal Data generally means data related individual that identified from such data; identifiable from combination
such data

with other available data Generally type

Personal Information collect

necessary facilitate travel arrangements support reservations organize travel related services products behalf customers this regard typically process following

types

Personal Data about customers:

Contact information such name home
mailing address phone number mail address Payment data; Detailed passport
data;
Loyalty program frequent

flyer data; Data dietary needs health problems

Other relevant data

travel plans required travel service provider airlines accommodation tourism providers When customers contact other purposes Personal Data also collected connection with these purposes example collect Personal Data that contact

customers context contest campaign which they have

signed respond questions comments they have sent
also collect
data necessary business activities related entities including example financial details required process transactions video surveillance images used security
purposes other relevant Personal Data that customers want
provide some
circumstances collect Personal Data that considered sensitive data according

local data protection laws Sensitive data include limited racial ethnic origin philosophical religious beliefs affiliations sexual preferences

practices criminal
history alleged criminal offense affiliation political professional commercial associations biometric genetic information data
financial

health data

will
only collect sensitive data accordance with local data protection laws with explicit consent visa where data reasonably
necessary directly related more functions operational
activities example make travel plans unless required
permitted extent permitted required local data protection laws customers consent that
disclose your sensitive data solely purpose which collected unless subsequently receive your consent another purpose example clients
provide with travel

health insurance information they wish make

customers consent

that disclose

such
health information their
behalf contacts made with travel

insurance provider Another example when clients want know their religious beliefs because they interested example certain vacation packages allowing disclosure this information make trip operational will sensitive data purposes other than those which

collected unless have received consent holders collect personal data? only collect Personal
Data
accordance with local data protection laws generally collect Personal Data context contacts with customers unless unreasonable impractical Generally this collection will
occur when customers: contact person
phone letter mail; visit through website; contact through social networks also collect Personal Data

when customers: purchase questions about travel plans other products services; enter contests register campaigns promotions; sign receive marketing communications example

newsletters request brochures other information some circumstances necessary collect
Personal Data from customers from third parties This

includes cases where individual makes travel reservation behalf another person example family reservation group booking made employer When

this happens authorize person
making
travel reservation behalf other traveler reservation well with consent that person collect disclose Personal Data accordance with this Notice
clients should inform
immediately
they aware that their Personal Data been provided another person without their consent they have obtained such consent before providing with Personal Data another individual make
every effort
maintain accuracy
completeness Personal Data

store ensure that Personal Data current

However interested party

contact immediately there

change their
Personal Data they aware that have inaccurate Personal Data please section below responsible losses arising from inaccurate erroneous defective incomplete personal information
that Interested
Parties anyone acting your behalf provide personal data? will only process Personal Data when: have been given consent such processing which withdrawn time detailed
section this Notice

This processing necessary provide services; Such processing necessary fulfillment legal obligations; Such

processing

necessary legitimate interests third party receives such Personal Data detailed sections this Notice When customer contacts context

travel inquiry booking purpose which collect your

Personal Data generally provide travel advice help booking products services related travel travels However purpose collection different depending specific circumstances

disclosed
this Notice collection Personal Data participation campaign collection feedback When customer

makes travel product

service reservation with support usually

agent travel service

providers

example hotel this case process

Personal Data necessary provide requested services including collection

Personal Data
internal purposes described this Notice

travel service

provider

whom agent

example provide

contracted services example book flight through TROPICAL TRAVEL AGENCY

LOGISTICS will Personal Data allow flight reserved will disclose Personal Data airline allow

provide flight service share data with travel service providers hotels airlines rental companies other providers related travel reservations These travel

service

providers also Personal Data described their respective privacy policies additional information that facilitates booking trip providing

requested services recommend

that Customers review privacy

policies travel

service providers that purchased through TROPICAL AGENCIA

VIAGENS TURISMO will provide copies relevant terms conditions privacy policies travel service providers upon request

agents many travel service providers worldwide possible refer
this Notice travel service providers whom operate particular their locations more information about
disclosure

Personal Data travel service

providers

located outside RGPD context please refer section

this Notice there concern regarding transfer
Personal Data travel

service provider further information required section this Notice purposes which collect Personal Data also include: provide services tools that Customers choose example saving Personal

Data website allow early
filling online forms identification fraud errors; legal regulatory compliance; develop improve products services; maintaining improving relationship with Customers namely creating maintaining customer profile that allows
provision service line with their preferences; market research
evaluation customer satisfaction
feedback services provide; facilitate participation Clients loyalty programs; perform analyzes related services including limited
preference trends sales travel destinations; support internal organization accounting; support compliance with legal
obligations applicable customs immigration requirements related travel; other purposes authorized required example avoid
threat life
health

safety protection enforce legal rights company Where permitted local data protection

laws Personal Data perform marketing activities related products services

third parties that believe interest Customers unless they have requested receive such data information These campaigns include

limited
emailing digital
marketing other electronic

notifications Personal Data will used sending digital marketing

material
including newsletters mail Customers have chosen receive them Customers sign receive newsletters other promotional digital

marketing materials following relevant links website requesting that employees individual does

wish receive promotional

marketing material from participate market

consultations receive other types
communication should

refer sections this Notice What personal information disclosed third parties? TROPICAL

TRAVICA AGENCIA VIAGENS

TURISMO sell rent exchange Personal Data Personal Data will only disclosed third

parties accordance with provisions
this Notice accordance with local

data protection laws note: this Notice reference "disclosing"

includes transferring sharing verbally

writing sending making

Personal Data available another entity Personal Data disclosed following types third parties: entities suppliers service providers including: circumstances each circumstances described

section this Notice "How Personal Data?" providers solutions that support delivering products services such external data hosting providers publishers printers distributors marketing materials; organizers events
exhibitions; marketing market consultation agencies; courier services courier services; external consultants such lawyers
accountants auditors recruitment consultants
travel service providers such travel wholesalers tour operators airlines hotels rental companies transfer managers other related service providers; third
party whom
assign transfer rights obligations; persons making travel reservations behalf others family member

friend worker context corporate corporate government business travel; contact persons example family member when Clients contactable contact opinion Customer's interest example where person concerned about their welfare needs behalf Client unforeseen circumstances required authorized applicable comply with legal obligations TROPICAL AGENCIA VIAGENS TURISMO

LDA; customs
immigration services comply with applicable legal obligations
context travel; government
agencies public authorities comply with valid authorized
requests including

court orders

other

valid legal process;

regulatory authorities enforcement authorities including fraud protection related security purposes; agencies where there suspicion illegal activity where Personal Data necessary part

investigation denunciation

subject
addition above will disclose Personal Data without consent unless believe that disclosure necessary reduce prevent threat life health safety individual public health safety particular prevention detection investigation punishment criminal offenses
where such
disclosure authorized required
including
applicable data protection privacy laws
websites social networks TROPICAL TRAVEL AGENCY TOURISM users
choose certain third party
resources with which

associate These

features which

include

social networking

tools location operated

third parties clearly

identified such These

third parties
share Personal

Data accordance with their privacy policies recommend that review their privacy policies event that consider these relevant tools What personal data transferred abroad? disclose Personal Data certain recipients abroad described below warrant that such international transfers necessary execution contract between Customers third parties abroad that subject

appropriate adequate

safeguards required local data protection laws

RGPD will

provide copies relevant safeguards documents upon request section this Notice Personal Data transferred outside entity located jurisdiction where possible guarantee level data protection equal that RGPD such cases TROPICAL AGENCIA VIAGENS TURISMO responsible these recipients handle store process Personal Data

Related entities abroad TROPICAL TRAVEL AGENCY TOURISM operates global business including

operations Africa Europe North America South

America Oceania Personal Data disclosed with

related entities abroad support travel reservation enable administrative consultative technical services including storage processing such data Travel service providers located abroad order provide services necessary disclose Personal Data relevant suppliers travel services abroad

deal
with many

different travel service providers around world location relevant travel service provider will

depend travel services

provided
Relevant travel service providers will most
cases

receive Personal Data country which they will provide services which their business based service providers located abroad also need disclose Personal Information to  service providers located

abroad purpose supporting provision services including storage processing such data
Generally will only
disclose Personal Information such recipients abroad context travel reservation allow provision administrative technical services provided behalf there specific doubt where whom Personal Data submitted please refer section this Notice Information
security
TROPICAL TRAVEL AGENCY committed protecting Personal Data implementing maintaining appropriate technical organizational human control measures ensure level safety aligned with risks related accidental
unlawful

destruction; loss; unauthorized alteration disclosure; improper access Personal Data transmitted

stored
processed TROPICAL TRAVEL TOURISM AGENCY regularly

monitors reviews security

controls strives protect
Personal Data same that protects your

sensitive Business Information TROPICAL TRAVEL AGENCY TOURISM destroys

deprives Personal Data

whenever ceases relevant business required Rights Personal Data collect

interested party that TROPICAL TRAVEL AGENCY TOURISM Personal Data that

intends: update modify delete obtain copy Personal Data; restrict prevent personal information including withdrawal

prior consent given processing such information; obtain copy personal information
that been processed

basis your consent necessary

perform contract which party  you must formally submit request TROPICAL

AGENCIA VIAGENS TURISMO through contacts identified section this Notice After
request will made acknowledgment same
will given
information term within which information
will made available TROPICAL
TRAVEL AGENCY TOURISM will make every effort respond such
requests

within month

less

although necessary extend this

period

complex requests

addition TROPICAL TRAVEL

AGENCY TOURISM reserves right deny access Information reason permitted
applicable laws request access correction Information denied reasons such refusal will always communicated writing unless unreasonable when required local data protection laws communications

related requests access Personal

Data must formally
made writing through contacts
identified section this Notice requested

restrict stop using

Personal Data withdrawing consent previously provided processing Personal Data ability provide services quality services impacted negatively example most travel bookings must made under traveler's full name must
include

contact details appropriate identification passport details reservations made without this information Personal

Data shared with TROPICAL TRAVEL AGENCY TOURISM should accurate individuals agree update them whenever necessary addition they agree that absence update TROPICAL AGENCIA VIAGENS TURISMO assume that data

submitted correct person time request TROPICAL TRAVEL AGENCY LOGISTICS stop sending marketing

communications cancellation links

provided marketing emails through contacts indicated

section
this article Notice situations listed above requested provide valid means identification applicant ensure that TROPICAL AGENCIA VIAGENS TURISMO

complies with security obligations prevents unauthorized disclosure Personal

Data

TROPICAL reserves right charge reasonable administrative following

manifestly unfounded

excessive requests regarding access

Personal Data additional copies

Personal Data requested Integration with social networks TROPICAL's sites mobile applications use resources social networking tools like "Like"

"Share"
buttons These
resources provided

operated external companies example Facebook also hosted external companies directly website mobile application

Social Tools
collect data related page visited website mobile application address cookies improve functioning Social Tools user activated social networking accounts they
able

share data about visiting using website mobile application with those same social network accounts this interactions with Social Tools registered third parties addition outside companies share

with Personal Information

accordance with their policies such their name profile picture friend lists

other
information that individuals have chosen
make

available with those same companies these cases share this data with third party company purpose marketing

driven through these same social networking platforms this situation users have option manage data sharing able disable targeted marketing privacy settings their social networks interactions
with Social
Tools governed privacy policy external company that provides them More information data protection practices these companies should consulted directly companies'

privacy policy Addresses When

user accesses
website uses mobile application opens digital correspondence TROPICAL servers register
data referring device network

which user connected including address address series numbers that identify computer assigned

when access Internet addresses used TROPICAL administration systems investigation security problems compilation anonymous data website mobile applications addresses also associated with other Personal Data available individuals purposes described above example better tailor marketing advertising materials provided user chosen receive digital marketing Tracking Technologies Cookies TROPICAL

third party analytics services from websites
mobile

applications such those listed "Cookies Policy" Providers such services such technologies

cookies beacons
help analyze visitors using websites apps information cookies tracking technologies should consult Cookies Policy TROPICAL AGENCIA VIAGENS TURISMO Associated websites TROPICAL websites contain links
third party websites over which TROPICAL TRAVEL AGENCY TOURISM control
TROPICAL

TRAVEL AGENCY TOURISM responsible privacy practices content associated websites TROPICAL AGENCIA VIAGENS TURISMO recommends reading privacy

policies associated

websites that visited their privacy practices policies differ from those TROPICAL AGENCIA VIAGENS TURISMO

Feedback Complaints Contract questions comments complaints about this Notice about treatment Personal Data; wish inform

TROPICAL AGENCIA VIAGENS TURISMO

about change correction Personal Data; wish receive information

about Personal Data that processed TROPICAL AGENCIA VIAGENS TURISMO LDA;

claim comment related data protection; should addressed TROPICAL AGENCIA

VIAGENS

TURISMO through contacts below: Contact name TROPICAL AGENCIA VIAGENS TURISMO LDA: JOÃO PINTO email:

joaopinto@turitropical

Address: Tenente Leonardo Meireles 4590 Paços Ferreira

TROPICAL AGENCIA VIAGENS
TURISMO will respond queries complaints received soon possible

Changes notice This Notice changed updated change

Notice made

revised version

will duly filed published dated website TROPICAL AGENCIA VIAGENS TURISMO when exists justified addition the notice clients consent

include other types treatment

This Privacy Notice last updated 2018 +351 geral@turitropical

Private Access About Featured
Leisure Travel
City Breaks Long Distance Trips Honeymoon Beaches Getaways
Tailor Made Experiences

Corporate Travel Incoming Contacts

Privacy Policy Introduction This Privacy Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO Protects privacy Personal Data employees customers partners

other entity with which

TROPICAL AGENCIA VIAGENS TURISMO related context activity Being travel agency TROPICAL
TRAVEL AGENCY LOGISTICS

needs collect disclose Personal Data

perform functions business activities including

realization management travel reservations behalf clients TROPICAL TRAVEL AGENCY TOURISM committed protecting privacy confidentiality Personal Data maintaining controlled environment physical electronic human procedural controls line with

operational risks context General Regulation Data Protection 2016/679 "RGPD" TROPICAL TRAVEL AGENCY TOURISM "data controller" personal

information that provided
context relationship with clients other interested parties providing Personal Data Stakeholders agree that this
Notice will apply handle your Personal Data consent being collected used disclosed detailed this Notice agree part
this Notice

Stakeholders shall provide with your Personal Information Failure provide with your Personal Data well withdraw Consent provided under this Notice affect

ability
provide Services adversely affect quality services provide example most travel bookings must made with traveler's full name must include contact details appropriate identification passport details make reservations

without this information Note that there cases where local data protection

laws impose more restrictive Personal
Data processing practices than practices forth this Notice When this occurs will adjust Personal Data processing practices comply with those same local laws

What personal data collect?

Personal Data have meaning given local data protection laws

where RGPD

applies meaning
considered given under RGPD Personal Data generally means data related
individual
that identified from such data;

identifiable from combination such

data
with other available data Generally
type Personal Information collect necessary facilitate travel arrangements support reservations organize travel
related services

products behalf customers this

regard

typically process following types Personal

Data about customers: Contact information such name home mailing

address
phone number mail address Payment data; Detailed passport data; Loyalty program

frequent flyer data; Data dietary needs health problems Other relevant

data travel plans required

travel service provider airlines accommodation

tourism providers When customers contact

other purposes Personal Data also collected connection with these purposes example collect Personal Data that contact customers context contest campaign which they have signed respond questions
comments they have

sent also collect data necessary business activities related entities including example financial details required process transactions video surveillance images used security purposes other

relevant Personal
Data that
customers want provide some circumstances collect Personal
Data that considered sensitive data according local data protection

laws Sensitive data include limited racial ethnic origin

philosophical religious beliefs
affiliations sexual preferences practices criminal history alleged criminal offense affiliation political professional commercial associations biometric genetic information data financial health
data will only collect
sensitive data accordance with local data protection laws with explicit consent
visa where data reasonably necessary directly related more functions operational activities example make travel
plans unless required permitted

extent permitted required local data protection laws customers consent that disclose your sensitive data solely purpose which

collected unless subsequently receive your consent
another purpose example clients
provide with
travel health insurance information they wish make customers consent that disclose such health information their behalf
contacts made with

travel insurance

provider

Another example when clients want know their religious beliefs because they interested example

certain vacation packages allowing disclosure this information make trip operational will sensitive data purposes other than those which collected unless

have received consent holders collect personal data? only collect Personal Data
accordance with

local data protection laws

generally collect Personal Data
context contacts with customers unless unreasonable impractical Generally this collection will occur when customers:

contact person

phone letter mail; visit through website; contact through social networks also collect Personal Data when customers: purchase questions

about travel plans other products services; enter

contests register

campaigns promotions; sign receive marketing communications example newsletters request brochures

other information
some circumstances

necessary collect Personal Data from

customers from third parties This includes cases where

individual makes

travel reservation behalf another person example family reservation group booking made employer When this

happens authorize person

making travel
reservation

behalf other traveler reservation well with consent that person collect disclose

Personal
Data accordance with this Notice clients should inform immediately they aware that their Personal Data been
provided another

person without their consent they have obtained such consent before

providing with Personal Data another

individual make every effort maintain accuracy completeness

Personal Data store ensure that Personal Data current However interested party contact immediately there change their Personal

Data they aware that have inaccurate Personal Data

please section below responsible losses
arising from

inaccurate erroneous defective incomplete personal information that Interested Parties anyone acting your behalf provide personal data? will only process Personal Data when: have been given

consent such

processing which withdrawn time detailed section this Notice This processing necessary provide services; Such processing

necessary fulfillment
legal obligations; Such processing necessary

legitimate interests

third party

receives such Personal Data

detailed sections this Notice When customer contacts context travel inquiry booking purpose

which

collect your Personal Data generally provide travel advice help booking

products services related travel travels However purpose collection different depending specific circumstances disclosed this Notice collection Personal Data participation campaign collection feedback When customer makes travel

product service reservation with support usually agent travel service providers example

hotel this case process

Personal

Data necessary provide requested services including collection Personal Data internal purposes described this Notice travel service provider whom agent example

provide contracted services example book flight

through TROPICAL TRAVEL AGENCY LOGISTICS
will Personal Data

allow flight reserved will disclose Personal Data airline allow provide flight service share data with travel service providers hotels airlines rental companies other providers related

travel
reservations These travel service providers also Personal Data described their respective privacy policies additional information that facilitates booking trip providing requested
services recommend that Customers review privacy policies travel
service providers that purchased through TROPICAL AGENCIA VIAGENS TURISMO will provide copies relevant terms conditions privacy policies travel
service providers upon request agents many travel service providers worldwide possible

refer this

Notice travel service providers

whom operate particular their locations more information

about disclosure
Personal Data travel service providers located outside RGPD context please refer section
this

Notice there concern regarding transfer Personal Data travel service

provider further
information required section this Notice purposes which collect Personal Data also
include: provide services
tools that Customers choose example
saving Personal Data website allow early filling online forms identification fraud errors; legal regulatory compliance; develop improve products services; maintaining improving relationship with Customers namely creating maintaining
customer profile
that allows provision service line with their preferences; market research evaluation
customer

satisfaction feedback services provide; facilitate participation Clients loyalty programs; perform analyzes related services including limited preference trends sales travel destinations; support internal organization accounting; support compliance with

legal obligations applicable customs immigration requirements related travel; other purposes authorized required

example avoid

threat life health

safety protection

enforce legal rights company Where

permitted local

data protection

laws Personal

Data perform marketing activities

related products services third parties that believe interest Customers unless they have requested receive

such data information

These
campaigns include limited emailing digital marketing other electronic notifications Personal Data will used sending digital

marketing material including newsletters

mail Customers have chosen receive them Customers

sign
receive newsletters other promotional digital marketing materials following relevant links website requesting
that employees individual does wish receive promotional marketing material from participate market consultations receive other types communication
should

refer sections this Notice What personal information disclosed

third

parties? TROPICAL TRAVICA AGENCIA VIAGENS TURISMO sell rent exchange Personal Data Personal Data will only disclosed third parties

accordance with provisions this Notice accordance with local data protection laws note: this Notice reference "disclosing" includes

transferring sharing verbally writing sending

making

Personal Data available another entity Personal Data

disclosed following types third parties: entities suppliers service providers including: circumstances each circumstances
described section
this Notice "How Personal Data?" providers solutions
that support delivering

products services such external data hosting providers publishers printers distributors marketing materials; organizers events exhibitions; marketing market consultation agencies; courier services courier services; external

consultants such lawyers accountants auditors recruitment consultants travel service providers such travel wholesalers tour operators airlines hotels rental companies transfer managers other related service providers; third party whom assign transfer rights obligations; persons making travel

reservations

behalf others family

member friend worker context corporate corporate government business travel; contact persons example family member when Clients contactable contact

opinion Customer's interest example

where person concerned about their welfare needs behalf Client unforeseen circumstances required authorized applicable comply with

legal
obligations TROPICAL AGENCIA VIAGENS
TURISMO

LDA; customs immigration services comply with applicable legal obligations context travel; government agencies public authorities comply with valid authorized requests including

court orders other valid legal process; regulatory authorities

enforcement authorities

including

fraud protection related security purposes; agencies where there suspicion illegal activity where Personal Data necessary part investigation denunciation subject addition above will disclose Personal Data without consent unless believe that

disclosure necessary reduce prevent threat life health safety individual public health safety particular prevention detection investigation punishment criminal offenses where such disclosure authorized required including applicable data protection privacy laws websites

social networks TROPICAL TRAVEL

AGENCY TOURISM users choose certain third party resources with which
associate These features

which include social networking

tools location operated
third parties clearly identified such These third parties share Personal Data accordance with their privacy policies recommend that review their privacy policies event that consider these relevant tools What personal data transferred abroad? disclose Personal Data certain
recipients

abroad described below warrant that such international transfers necessary execution contract between Customers third parties abroad that subject appropriate adequate safeguards required local data protection laws RGPD will provide

copies relevant

safeguards documents upon request section this Notice Personal Data transferred outside entity located jurisdiction where possible guarantee

level

data protection equal that RGPD

such cases

TROPICAL AGENCIA VIAGENS
TURISMO responsible these recipients handle store

process Personal Data Related entities abroad TROPICAL

TRAVEL

AGENCY TOURISM operates global business including operations Africa Europe North America South America Oceania Personal

Data disclosed with related entities abroad support travel reservation enable administrative consultative technical services including storage processing such data Travel service providers located

abroad order provide services necessary disclose Personal Data
relevant suppliers travel services abroad deal with many different travel service providers around world
location relevant
travel service provider will depend
travel services provided Relevant travel service providers will
most

cases receive Personal Data country which they will provide services which their business based service providers located abroad also need disclose Personal Information

to  service providers located abroad purpose supporting provision services including

storage processing such data Generally will only disclose Personal Information such recipients abroad context travel
reservation allow provision administrative technical services

provided behalf there specific doubt where whom Personal Data submitted please refer section this Notice Information security TROPICAL TRAVEL AGENCY committed protecting Personal Data implementing maintaining appropriate technical organizational

human
control measures

ensure level safety aligned with risks related accidental unlawful destruction; loss; unauthorized alteration disclosure; improper access Personal Data transmitted stored processed TROPICAL TRAVEL TOURISM AGENCY regularly monitors reviews security controls strives protect

Personal Data same

that protects your sensitive Business Information TROPICAL TRAVEL AGENCY TOURISM destroys deprives Personal Data

whenever ceases relevant business required Rights Personal Data collect interested party that TROPICAL

TRAVEL

AGENCY TOURISM Personal Data that intends: update modify delete obtain copy Personal

Data; restrict prevent personal information including withdrawal prior consent

given processing such information; obtain copy personal information that been processed basis your consent necessary perform contract which party  you must formally submit request TROPICAL AGENCIA VIAGENS TURISMO through contacts

identified

section this Notice After request will made acknowledgment same

will given information term within

which information will made available TROPICAL TRAVEL AGENCY TOURISM will make every

effort respond such requests within month less although necessary
extend

this period complex requests addition TROPICAL TRAVEL AGENCY TOURISM reserves right deny access Information reason permitted applicable

laws
request access correction Information
denied reasons such refusal will always communicated

writing unless unreasonable when required local data protection laws communications related

requests access Personal Data
must formally
made

writing through contacts identified section this Notice requested restrict stop using Personal Data withdrawing consent previously provided

processing Personal Data ability provide

services
quality services impacted negatively example most travel bookings must made under

traveler's full name must include contact details appropriate identification

passport details

reservations made
without

this information Personal Data

shared with TROPICAL

TRAVEL AGENCY TOURISM

should accurate individuals agree update them whenever necessary addition they agree that absence

update TROPICAL AGENCIA VIAGENS TURISMO assume that data submitted correct person time request TROPICAL

TRAVEL
AGENCY LOGISTICS
stop

sending marketing communications cancellation links provided marketing emails

through contacts indicated section this article Notice situations listed above requested provide valid

means identification applicant ensure that TROPICAL AGENCIA VIAGENS TURISMO complies with security obligations

prevents unauthorized

disclosure Personal Data TROPICAL reserves right

charge reasonable administrative following manifestly unfounded excessive requests regarding access Personal Data additional copies Personal Data requested Integration with
social networks TROPICAL's sites mobile
applications use resources social networking
tools like "Like" "Share"
buttons These resources provided operated external companies example Facebook also hosted
external companies directly website mobile application

Social Tools collect data related page visited website mobile application address cookies improve functioning Social Tools user activated social

networking accounts they

able

share data about visiting using website mobile application with those same social network accounts this interactions with Social Tools registered third parties addition outside companies share with Personal Information accordance

with their policies such their name profile picture friend lists

other information that individuals have chosen

make available with those same companies these cases share this

data with third party company purpose marketing driven through these same social networking platforms this situation users have option manage data sharing

able disable

targeted marketing privacy settings their social

networks interactions

with Social Tools governed privacy

policy external
company that provides them More information data protection practices these companies should consulted directly companies' privacy

policy Addresses When user accesses website uses mobile application opens digital correspondence TROPICAL servers register data referring device network which user connected including address address series numbers that identify computer assigned when access Internet

addresses used TROPICAL administration systems investigation security

problems compilation anonymous data

website mobile applications

addresses also associated with other Personal Data

available individuals purposes described above example better tailor marketing

advertising

materials provided user chosen receive

digital marketing Tracking Technologies
Cookies TROPICAL third party

analytics services from websites mobile applications such those listed "Cookies Policy" Providers such services such technologies cookies beacons help analyze visitors using websites apps information cookies tracking technologies should consult Cookies Policy TROPICAL AGENCIA VIAGENS TURISMO

Associated websites TROPICAL websites contain links third party websites over which TROPICAL TRAVEL AGENCY TOURISM control TROPICAL TRAVEL AGENCY TOURISM responsible privacy practices content associated websites TROPICAL AGENCIA VIAGENS TURISMO recommends

reading privacy policies associated websites that

visited
their privacy practices policies differ from those TROPICAL AGENCIA VIAGENS
TURISMO Feedback
Complaints Contract questions comments complaints
about
this Notice about treatment Personal Data; wish inform TROPICAL AGENCIA VIAGENS TURISMO about change correction Personal Data; wish receive
information about Personal
Data that processed TROPICAL AGENCIA VIAGENS TURISMO LDA; claim
comment related

data protection; should addressed TROPICAL AGENCIA VIAGENS TURISMO through contacts below: Contact name TROPICAL AGENCIA VIAGENS

TURISMO LDA:

JOÃO PINTO

email: joaopinto@turitropical Address: Tenente Leonardo Meireles 4590 Paços Ferreira TROPICAL AGENCIA

VIAGENS TURISMO will respond

queries complaints received soon

possible Changes notice
This
Notice changed updated change Notice made revised version will duly filed published dated website TROPICAL AGENCIA VIAGENS TURISMO when exists justified addition the notice clients consent include other types treatment

This Privacy Notice last updated 2018 TROPICAL About Contacts

Private

Access Remove Email from Mailing List NAVIGATION Featured

Tailor Made

Experiences Incoming Corporate MORE INFO Privacy Policy Terms Contacts Electronic Complaint Book SOCIAL NETWORKS Facebook Twitter LinkedIn compliance

with 144/2015
inform that resolution consumer disputes should contact arbitration committee Turismo Portugal turismodeportugal Tropical Travel Tourism Agency RNAVT 2016 Social PT 502691140 Enrolled Paços Ferreira 00740/920123 2019 Tropical desenvolvido BYDAS Introduction This Privacy Notice "Notice"

establishes TROPICAL AGÊNCIA VIAGENS TURISMO Protects privacy Personal Data employees customers partners other entity with

which
TROPICAL AGENCIA VIAGENS TURISMO related context Turitropical Travel
Agency Paços
Ferreira Paredes

travel agency Travel agency Penafiel Travel tourism vacations beaches Algarve hotels Privacy

Policy Turitropical
Introduction This Privacy Notice "Notice" establishes TROPICAL

AGÊNCIA VIAGENS TURISMO Protects privacy Personal

Data employees

customers partners other

entity with which TROPICAL AGENCIA VIAGENS TURISMO related context activity Being travel agency TROPICAL TRAVEL AGENCY LOGISTICS needs collect disclose Personal Data perform functions business activities including

realization management
travel reservations behalf clients TROPICAL TRAVEL AGENCY TOURISM committed protecting privacy confidentiality Personal Data maintaining controlled environment physical electronic human procedural controls line with operational risks

context General Regulation Data Protection 2016/679 "RGPD" TROPICAL TRAVEL AGENCY TOURISM "data controller" personal information that provided context relationship with clients other

interested parties providing Personal Data Stakeholders agree that this Notice will apply handle your Personal Data consent being collected used disclosed detailed this
Notice agree part this Notice Stakeholders
shall
provide with your Personal Information Failure provide
with your Personal Data well withdraw Consent provided under this Notice affect ability
provide Services adversely
affect quality services provide
example most travel bookings must made with traveler's full name
must include contact details appropriate identification passport details make reservations without this
information

Note that

there cases where

local data protection laws impose more restrictive Personal Data processing
practices than

practices forth this Notice When this occurs will

adjust Personal Data

processing

practices comply with those same local laws What personal data collect? Personal Data have meaning given local data protection

laws where

RGPD applies meaning
considered given

under RGPD

Personal Data generally

means data related
individual that identified from such data; identifiable from combination such data with other available
data

Generally type Personal Information

collect necessary facilitate travel

arrangements support reservations

organize travel related services products behalf customers this regard typically process following types Personal Data about customers: Contact information such name home mailing address phone number mail address Payment data; Detailed passport data; Loyalty program frequent flyer data; Data dietary needs health problems Other relevant data travel plans required travel service provider airlines accommodation tourism providers When customers contact

other

purposes Personal

Data also collected connection with these purposes example collect Personal Data that contact customers context contest

campaign which they have signed respond questions comments

they have sent
also collect data necessary business activities related entities including example financial details required process transactions video surveillance images used security purposes other relevant Personal Data that customers want provide some circumstances
collect Personal Data

that considered sensitive data according

local data protection laws Sensitive data include limited racial ethnic origin philosophical religious beliefs affiliations sexual preferences practices criminal
history
alleged criminal offense affiliation political professional commercial associations biometric genetic information data financial health
data will only collect

sensitive data accordance with local data protection laws with explicit consent

visa where
data reasonably necessary directly related more functions operational activities example make travel plans unless required permitted extent permitted required
local data protection laws customers

consent that disclose your sensitive data solely purpose which collected unless subsequently receive your

consent another purpose example clients provide with travel health insurance information they wish make customers

consent that

disclose such health information their behalf contacts made with travel insurance provider Another example when clients want know their religious beliefs because they interested example certain vacation packages allowing

disclosure this information

make trip operational will sensitive data

purposes other
than those which collected unless have received consent holders collect personal data? only collect Personal

Data accordance with local data protection laws generally collect

Personal

Data context contacts

with customers unless unreasonable

impractical Generally this collection will occur when customers: contact person phone letter mail; visit through website; contact through

social networks also collect Personal Data when customers: purchase
questions about travel plans other products

services; enter contests register campaigns promotions; sign receive marketing communications example newsletters request brochures other information some circumstances necessary collect Personal Data

from customers from third parties

This includes cases where individual makes travel reservation behalf another person example family reservation group booking made employer When this

happens authorize

person making travel

reservation behalf other traveler reservation well with

consent that person collect disclose Personal Data accordance with this Notice clients

should inform

immediately they aware that their Personal Data been provided another

person without their consent they have obtained such consent before providing with Personal Data another individual make every effort maintain accuracy completeness Personal Data store ensure that Personal Data current However interested party contact immediately

there change their Personal

Data they aware that have

inaccurate Personal Data please section below responsible losses arising from inaccurate erroneous defective incomplete personal information that Interested Parties anyone acting your behalf provide personal data? will only process Personal

Data when:
have been given consent such processing which withdrawn time detailed

section this Notice This processing necessary provide services; Such processing necessary fulfillment legal obligations; Such processing necessary legitimate interests third party

receives such Personal Data detailed

sections this Notice When

customer contacts context travel inquiry booking purpose which collect your Personal Data generally provide travel advice help booking products services related travel travels However purpose collection different depending specific circumstances disclosed this Notice collection Personal Data participation campaign collection feedback When customer makes travel product service reservation with support usually agent travel service providers example hotel this case process Personal Data necessary provide requested services including collection Personal Data internal purposes described this Notice travel service provider whom agent

example provide contracted services example book flight

through TROPICAL TRAVEL AGENCY LOGISTICS will Personal

Data allow flight reserved will disclose Personal Data airline allow provide flight service share data with travel service providers

hotels airlines rental companies other providers related travel reservations

These travel service providers also Personal Data

described their respective privacy
policies additional information that facilitates booking trip providing requested services recommend that Customers review privacy policies travel service providers that purchased through TROPICAL AGENCIA VIAGENS TURISMO will provide copies relevant terms conditions
privacy
policies travel service providers upon request agents many travel service providers worldwide possible refer this Notice travel service providers
whom

operate particular

their locations

more information about

disclosure

Personal Data travel service providers located outside RGPD context please refer

section this Notice there concern regarding transfer Personal Data travel service

provider further information

required section

this Notice purposes which collect Personal Data also include: provide services tools that Customers choose example saving Personal Data website allow

early filling

online forms identification fraud errors; legal regulatory compliance; develop improve products services; maintaining improving relationship with
Customers

namely creating maintaining customer profile that allows provision service line with their

preferences; market research evaluation customer satisfaction

feedback services

provide;
facilitate participation Clients loyalty programs; perform analyzes related services including limited preference trends sales travel
destinations; support internal organization accounting; support

compliance with legal obligations applicable customs immigration requirements related travel; other purposes authorized

required

example avoid

threat

life health safety protection

enforce legal rights company Where permitted local data protection laws Personal

Data perform

marketing activities related

products services third parties that believe interest Customers unless they have

requested
receive such data information These campaigns include limited emailing digital marketing other electronic notifications Personal Data will used sending digital marketing material including newsletters mail Customers have chosen

receive them Customers sign receive newsletters other promotional digital marketing materials following relevant links website requesting that employees individual

does wish receive promotional marketing material from participate market

consultations receive other types communication should refer sections this Notice
What personal information disclosed third parties? TROPICAL

TRAVICA AGENCIA VIAGENS TURISMO

sell

rent exchange Personal Data Personal Data

will only
disclosed third parties

accordance with

provisions this
Notice
accordance with local data protection laws note: this Notice reference "disclosing" includes transferring sharing verbally writing
sending
making Personal Data available another entity Personal Data
disclosed
following types third parties: entities suppliers service providers including: circumstances
each circumstances

described section this Notice "How Personal Data?" providers solutions that support delivering

products services such external data hosting providers publishers printers distributors marketing materials; organizers events exhibitions; marketing market consultation agencies; courier services courier
services; external
consultants such lawyers

accountants auditors recruitment

consultants travel service
providers

such travel

wholesalers tour

operators airlines hotels rental companies transfer managers other related service providers; third party

whom assign transfer rights obligations; persons making travel

reservations behalf others family member friend worker context corporate

corporate government business travel; contact persons example family member when Clients contactable contact opinion Customer's interest example where person concerned about

their welfare needs behalf

Client unforeseen

circumstances required authorized applicable comply with legal
obligations
TROPICAL AGENCIA VIAGENS TURISMO LDA;
customs immigration
services comply with applicable legal obligations context travel;
government agencies public authorities comply with valid
authorized requests including court orders other valid legal process; regulatory authorities enforcement authorities including fraud protection related security purposes; agencies where there suspicion illegal activity where Personal Data necessary part investigation denunciation subject addition above will disclose Personal Data without consent unless believe
that disclosure necessary reduce prevent

threat life health safety individual public health safety

particular prevention detection investigation

punishment criminal offenses

where such disclosure authorized required including applicable data protection privacy laws websites social networks TROPICAL TRAVEL AGENCY TOURISM

users choose

certain third party resources with which associate These features which include social networking tools location operated third parties clearly identified such These third

parties
share Personal Data accordance with their privacy policies recommend that review
their

privacy policies event that consider these relevant tools What personal data transferred abroad? disclose Personal Data certain recipients abroad described below warrant that such international transfers necessary execution

contract between

Customers third parties abroad that
subject appropriate adequate safeguards required local data protection laws RGPD will provide copies relevant safeguards documents upon request section this Notice Personal Data transferred outside entity located jurisdiction where possible guarantee level data protection equal that RGPD such cases TROPICAL AGENCIA VIAGENS TURISMO responsible these recipients handle
store process Personal Data Related
entities abroad TROPICAL
TRAVEL

AGENCY TOURISM operates global business including

operations Africa Europe

North America South America Oceania Personal Data disclosed with related entities

abroad support travel

reservation
enable administrative consultative technical services including storage processing such data Travel

service providers located

abroad
order provide
services

necessary disclose Personal Data relevant

suppliers travel services abroad deal with many different travel service providers
around world location relevant travel service provider will depend travel services

provided Relevant travel service providers will most cases receive Personal Data country which they will provide services which

their business based service
providers located abroad also need disclose
Personal Information to  service providers located abroad purpose supporting provision services
including storage

processing such data Generally will only disclose Personal Information such

recipients abroad context travel reservation allow

provision administrative technical services provided behalf

there specific doubt where whom Personal Data submitted please

refer section this Notice Information security TROPICAL TRAVEL AGENCY committed

protecting
Personal Data implementing maintaining appropriate technical organizational human control measures ensure level safety aligned with risks related accidental unlawful destruction; loss; unauthorized alteration disclosure; improper access Personal Data transmitted stored processed TROPICAL
TRAVEL
TOURISM AGENCY regularly monitors reviews security controls
strives protect Personal Data same that protects your sensitive Business Information TROPICAL
TRAVEL AGENCY TOURISM
destroys

deprives Personal Data whenever

ceases relevant business

required Rights Personal Data collect interested party that TROPICAL TRAVEL AGENCY TOURISM

Personal Data that intends: update modify delete obtain copy Personal Data; restrict prevent personal information including withdrawal prior consent given processing

such information; obtain copy

personal information that been processed basis your consent necessary perform contract which
party  you
must formally submit request TROPICAL AGENCIA VIAGENS TURISMO through contacts identified section this Notice After request will made acknowledgment same will given information term within which information will made available
TROPICAL TRAVEL AGENCY TOURISM
will make every effort respond
such requests within month less although necessary extend this period complex requests addition TROPICAL TRAVEL AGENCY TOURISM reserves right deny access Information
reason

permitted applicable laws request access correction Information denied reasons such refusal will always communicated writing

unless unreasonable when required local data protection laws communications related requests access

Personal Data must formally made writing through contacts identified section

this

Notice requested restrict stop using Personal Data withdrawing consent previously provided processing Personal Data

ability provide services quality services impacted negatively example most travel bookings must

made under

traveler's full name must include

contact
details appropriate
identification

passport details reservations made without

this

information Personal Data shared with TROPICAL TRAVEL AGENCY TOURISM should accurate individuals agree update

them whenever necessary addition they agree that absence update
TROPICAL AGENCIA VIAGENS TURISMO assume that

data submitted correct person

time request TROPICAL TRAVEL AGENCY LOGISTICS

stop sending marketing communications cancellation links provided marketing emails through contacts indicated section this

article Notice situations listed above requested provide valid means identification applicant ensure that TROPICAL AGENCIA VIAGENS TURISMO complies with security obligations prevents unauthorized disclosure Personal Data TROPICAL reserves right

charge reasonable administrative following manifestly
unfounded excessive

requests regarding access Personal Data additional copies Personal Data

requested Integration with social networks
TROPICAL's sites mobile applications use resources social networking tools like
"Like" "Share" buttons These resources provided operated external companies example
Facebook

also hosted external companies directly website mobile application

Social
Tools collect data related
page visited website mobile application address cookies improve functioning Social Tools user activated social networking accounts they able
share data

about visiting using website mobile application with

those same
social network accounts this interactions with Social Tools registered

third parties addition outside companies

share with Personal Information
accordance
with their policies
such their

name profile picture friend lists other information that individuals

have chosen make available with those same companies these cases share this data with third party company purpose marketing driven through these same social networking platforms this

situation users have
option manage data

sharing able disable targeted marketing privacy settings their social networks interactions with Social

Tools

governed privacy policy external company that

provides

them More

information data protection practices these companies should consulted directly

companies'
privacy policy Addresses When user accesses website

uses mobile application opens digital correspondence TROPICAL servers register data referring device network which user

connected including address address series

numbers

that identify computer assigned when access Internet addresses used

TROPICAL administration systems investigation
security problems compilation anonymous data website mobile applications addresses also associated with other Personal
Data

available individuals purposes described above example better

tailor
marketing advertising materials provided user
chosen receive digital marketing Tracking Technologies Cookies TROPICAL third party analytics services from websites mobile applications such those listed "Cookies Policy" Providers such services
such

technologies cookies beacons help analyze visitors using websites apps information cookies tracking

technologies

should consult

Cookies Policy TROPICAL AGENCIA VIAGENS TURISMO Associated websites TROPICAL websites contain links third party websites over

which

TROPICAL TRAVEL AGENCY TOURISM control TROPICAL TRAVEL AGENCY TOURISM responsible privacy practices content associated websites TROPICAL AGENCIA VIAGENS TURISMO recommends reading privacy policies associated websites that visited their privacy practices policies differ from those TROPICAL AGENCIA VIAGENS TURISMO Feedback Complaints Contract questions comments complaints about this Notice about

treatment Personal Data;
wish inform TROPICAL
AGENCIA VIAGENS TURISMO
about change correction Personal Data;
wish receive information about Personal Data that processed TROPICAL AGENCIA

VIAGENS TURISMO LDA; claim comment related

data protection; should addressed
TROPICAL AGENCIA VIAGENS TURISMO through contacts below: Contact name TROPICAL AGENCIA
VIAGENS
TURISMO LDA: JOÃO PINTO email: joaopinto@turitropical Address: Tenente Leonardo Meireles 4590 Paços Ferreira TROPICAL AGENCIA VIAGENS TURISMO will respond queries complaints received soon
possible Changes
notice This Notice changed updated change Notice made revised
version will duly
filed published dated website
TROPICAL AGENCIA VIAGENS TURISMO

when exists justified addition the notice clients consent include other types treatment This Privacy Notice last

updated 2018

Privacy Policy Introduction
This Privacy Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO Protects privacy Personal Data employees customers partners other entity with which TROPICAL
AGENCIA VIAGENS TURISMO related context
activity Being travel agency TROPICAL TRAVEL AGENCY LOGISTICS
needs collect disclose Personal

Data perform functions

business activities including realization management

travel reservations behalf clients TROPICAL TRAVEL AGENCY TOURISM committed

protecting privacy confidentiality

Personal Data maintaining controlled environment physical electronic human procedural controls

line with operational risks context General Regulation Data Protection 2016/679 "RGPD" TROPICAL TRAVEL AGENCY TOURISM "data controller" personal information that provided context relationship with clients

other interested parties providing Personal Data Stakeholders agree that this Notice will apply handle your Personal Data consent being collected used disclosed detailed this Notice agree
part this Notice

Stakeholders shall provide with your Personal Information Failure

provide with your Personal Data well withdraw Consent provided under this Notice affect
ability

provide Services adversely affect

quality services provide

example most travel bookings must made with

traveler's full name

must

include contact details appropriate identification passport details make reservations without this information Note that there cases where local data protection laws impose more restrictive Personal Data processing practices than practices forth this Notice When this

occurs will adjust

Personal Data processing practices
comply with those same

local laws

What personal data collect? Personal Data have meaning given local data protection laws where RGPD applies meaning considered given under RGPD

Personal Data generally means data related individual that identified from
such data;
identifiable from combination such data with other available
data

Generally type Personal Information collect necessary facilitate travel arrangements support reservations organize travel related

services
products behalf customers this

regard typically process following types Personal

Data about customers: Contact information such name home mailing address phone number mail address Payment data; Detailed passport data; Loyalty

program frequent flyer data; Data dietary needs health problems Other relevant data travel plans required

travel service provider airlines accommodation tourism providers When customers contact other

purposes Personal Data also

collected connection with these purposes example collect Personal
Data that contact

customers context contest

campaign which

they have signed respond questions comments they have sent also collect data necessary business activities related entities including example financial details required
process

transactions video surveillance images used security purposes other relevant Personal Data that

customers want provide some circumstances collect
Personal Data that considered

sensitive data according local data protection laws

Sensitive data include limited racial ethnic origin philosophical religious beliefs

affiliations sexual preferences practices

criminal
history alleged criminal offense
affiliation political

professional commercial associations biometric genetic information data financial health data will only collect sensitive data accordance

with local data protection laws with explicit

consent visa

where data reasonably necessary directly related more functions

operational activities

example make travel plans unless required permitted extent permitted required local data protection laws customers consent that disclose your sensitive data

solely purpose which collected

unless subsequently receive

your consent another purpose example clients provide

with travel health insurance information they wish make customers consent that disclose such health information their behalf contacts made with

travel insurance provider Another example when clients want know their religious beliefs because they interested example certain vacation packages allowing disclosure this information make trip

operational will sensitive data purposes other than those which collected unless have received consent holders collect personal data? only collect Personal

Data accordance

with local data protection laws generally collect Personal

Data context contacts with

customers unless unreasonable impractical Generally this collection will

occur when customers: contact

person
phone letter mail; visit through website; contact through social networks also
collect Personal Data when customers: purchase questions about travel
plans other
products services; enter contests register campaigns promotions; sign receive marketing communications example newsletters request brochures other information some circumstances necessary collect

Personal Data from customers from third parties

This includes cases where individual makes travel reservation behalf another person example family reservation group booking made employer When this happens authorize person

making travel reservation behalf other traveler reservation well with consent that person collect disclose Personal Data accordance with this Notice clients should inform immediately they
aware that their Personal Data been provided another person without their consent they
have obtained such consent before providing with Personal Data another individual make every effort maintain accuracy completeness Personal Data store ensure that Personal Data current However interested party

contact immediately there change their Personal Data they aware that have inaccurate Personal Data

please section below responsible

losses

arising from inaccurate

erroneous defective incomplete
personal

information that

Interested Parties

anyone acting

your

behalf provide personal data? will

only process Personal Data
when:

have been given consent such processing

which withdrawn time detailed section this Notice This processing necessary provide services; Such processing necessary fulfillment legal

obligations;

Such processing necessary legitimate interests third party receives such Personal Data detailed sections this Notice When customer contacts context

travel inquiry booking purpose which collect your Personal Data generally provide travel advice help booking products services related

travel travels However purpose collection different

depending specific circumstances disclosed this Notice collection Personal Data participation campaign collection feedback When customer makes travel product service

reservation with

support usually agent travel service providers example hotel this

case process Personal Data necessary provide requested services including
collection Personal Data

internal purposes described this Notice travel service provider whom agent example

provide contracted services example book flight through TROPICAL
TRAVEL
AGENCY LOGISTICS will Personal Data allow flight reserved will disclose Personal Data airline allow provide flight service share data with travel service providers hotels airlines rental companies other providers related travel reservations These travel service providers also Personal Data described their respective privacy policies additional
information

that facilitates

booking trip providing

requested services recommend that Customers review privacy policies travel service providers that purchased through TROPICAL AGENCIA VIAGENS

TURISMO

will provide copies relevant

terms conditions

privacy policies travel service providers upon request agents many

travel service providers

worldwide possible

refer this

Notice travel service providers

whom operate particular
their locations more information about disclosure Personal Data travel service providers located outside RGPD context please refer section

this Notice there concern regarding transfer

Personal Data travel service provider

further information required section this Notice

purposes which collect Personal Data also include: provide services tools that Customers choose example saving Personal Data website allow early filling online forms identification fraud errors; legal regulatory compliance;

develop improve
products services; maintaining improving relationship with Customers namely creating maintaining customer profile that allows provision service line with their preferences; market research evaluation customer satisfaction feedback
services provide;
facilitate participation

Clients loyalty programs;

perform analyzes related services including limited preference trends sales travel destinations; support internal organization accounting; support compliance with legal obligations applicable customs immigration requirements

related

travel; other purposes

authorized required example avoid threat life

health safety protection enforce

legal

rights company Where permitted local data protection laws Personal Data perform marketing activities related products services third parties that

believe interest Customers unless they have requested receive such data information These campaigns include limited emailing digital marketing other electronic notifications Personal
Data
will used sending digital marketing material including newsletters

mail Customers

have chosen
receive
them Customers sign receive newsletters other promotional digital marketing materials following relevant links website requesting that employees individual does wish receive promotional marketing material from participate market consultations receive other types communication should refer sections this Notice What personal information disclosed
third parties?

TROPICAL TRAVICA AGENCIA VIAGENS

TURISMO
sell rent exchange Personal Data Personal Data

will only disclosed third parties accordance with provisions this Notice accordance with local

data protection

laws note: this Notice reference "disclosing" includes transferring sharing verbally writing
sending

making Personal Data

available another entity Personal Data disclosed following types third parties: entities suppliers

service providers including: circumstances each

circumstances described section this Notice "How Personal

Data?" providers solutions that support
delivering products services such external data hosting providers publishers printers distributors marketing materials; organizers events exhibitions; marketing market consultation agencies;
courier
services courier services; external consultants such lawyers accountants
auditors recruitment consultants travel
service providers such travel wholesalers tour operators

airlines hotels rental companies

transfer

managers other related service

providers; third

party whom

assign

transfer rights obligations; persons

making travel reservations behalf others family
member friend worker context corporate corporate government business travel;
contact persons example
family member when
Clients contactable contact
opinion Customer's interest example
where person concerned about their
welfare

needs behalf

Client unforeseen circumstances required authorized applicable comply with legal obligations TROPICAL AGENCIA VIAGENS TURISMO

LDA; customs immigration services comply

with applicable legal obligations context travel; government agencies public authorities
comply with valid authorized requests including court
orders other valid legal

process; regulatory authorities enforcement authorities including

fraud protection related security purposes;
agencies
where there suspicion illegal activity
where Personal

Data necessary

part investigation denunciation subject addition above will disclose Personal

Data without consent unless believe that disclosure

necessary reduce prevent threat life health safety individual public health safety particular

prevention detection investigation punishment criminal
offenses where such disclosure
authorized required including applicable data protection
privacy

laws websites

social networks TROPICAL TRAVEL AGENCY
TOURISM users choose certain third
party resources with which associate These
features
which include social networking tools location

operated third parties clearly identified such These third parties share Personal Data accordance

with their
privacy policies recommend that
review their privacy
policies event

that consider these relevant tools What personal data transferred abroad?

disclose Personal Data certain recipients abroad described below warrant that such international

transfers necessary execution contract between Customers third parties abroad that subject appropriate adequate safeguards
required

local data protection laws RGPD will provide copies relevant safeguards documents upon request section

this Notice Personal

Data transferred outside entity located jurisdiction where possible guarantee level data protection equal that

RGPD such cases TROPICAL AGENCIA
VIAGENS
TURISMO responsible these
recipients handle

store process Personal Data Related

entities

abroad TROPICAL

TRAVEL

AGENCY TOURISM operates

global business including operations Africa Europe North America South America Oceania Personal Data disclosed with related entities abroad support travel reservation enable administrative consultative technical services including storage processing such data Travel service providers

located abroad order

provide services necessary disclose Personal Data relevant suppliers travel services abroad deal with many different travel
service

providers around world location relevant

travel

service provider will depend travel

services provided Relevant travel

service providers will most

cases
receive Personal Data country which they will provide services which their business based service providers located abroad also need disclose Personal Information
to 
service providers located abroad purpose supporting provision services including storage processing such data Generally will

only disclose Personal Information such recipients abroad context travel reservation allow provision administrative technical services provided behalf there specific

doubt where whom Personal Data submitted please refer section this Notice

Information security TROPICAL TRAVEL AGENCY committed protecting Personal Data
implementing maintaining appropriate technical organizational human control measures ensure level safety
aligned with risks

related accidental unlawful destruction; loss; unauthorized alteration disclosure; improper access Personal Data transmitted stored processed TROPICAL

TRAVEL TOURISM AGENCY regularly monitors reviews security controls strives protect

Personal Data same that protects your sensitive Business Information TROPICAL TRAVEL

AGENCY TOURISM destroys deprives Personal Data whenever ceases relevant business required Rights Personal Data collect interested party that TROPICAL TRAVEL AGENCY TOURISM

Personal Data

that intends: update modify delete obtain copy Personal Data; restrict prevent personal information including withdrawal

prior consent
given processing such information; obtain copy personal information that been
processed basis your consent necessary perform contract which party  you must formally submit request TROPICAL AGENCIA VIAGENS TURISMO through
contacts identified section this Notice After request will made acknowledgment same will given information term within which information will made

available TROPICAL TRAVEL AGENCY TOURISM will make every effort respond such requests within month less

although necessary extend this period complex requests addition TROPICAL

TRAVEL AGENCY TOURISM reserves right deny access Information reason permitted applicable laws request access correction Information denied reasons such refusal will always communicated writing unless unreasonable when required local data

protection laws communications related requests
access Personal

Data must formally made writing through contacts identified section this Notice requested restrict stop using Personal Data withdrawing consent previously provided processing Personal Data ability provide services quality services impacted negatively example most travel bookings must made under traveler's

full name must include contact

details appropriate identification passport details

reservations made without this information Personal Data shared with TROPICAL TRAVEL AGENCY TOURISM should accurate individuals agree update them whenever necessary addition they agree that absence update TROPICAL AGENCIA VIAGENS TURISMO assume

that data submitted correct person time request TROPICAL TRAVEL AGENCY LOGISTICS stop sending marketing communications cancellation links provided marketing

emails

through contacts indicated section this article Notice situations

listed above requested provide valid

means identification applicant
ensure that TROPICAL AGENCIA VIAGENS TURISMO complies with security obligations prevents unauthorized disclosure Personal Data TROPICAL

reserves right charge reasonable administrative following manifestly unfounded excessive requests regarding access Personal

Data additional

copies Personal Data requested Integration

with
social networks
TROPICAL's sites mobile applications

use resources social networking tools like "Like" "Share" buttons These

resources provided
operated external companies example Facebook also hosted external
companies directly website

mobile application Social Tools collect data related page visited website mobile

application address cookies improve functioning Social Tools

user activated social networking accounts

they able share
data about visiting using website mobile application with those
same social network accounts this interactions with Social Tools registered third parties addition outside
companies share
with Personal Information accordance with
their

policies such their name profile picture friend lists other information that individuals have chosen make available with those

same companies
these cases
share this data with third party company purpose marketing
driven through these same

social networking platforms this situation users have option manage data sharing able disable targeted marketing privacy settings their

social

networks interactions with Social Tools governed privacy

policy external company that provides them More information data protection practices these companies

should consulted directly

companies' privacy policy Addresses When

user accesses website

uses mobile application opens digital correspondence TROPICAL servers register data referring device network which user connected including address address series numbers that identify computer assigned when

access Internet addresses used TROPICAL administration

systems investigation security problems compilation anonymous
data

website mobile applications addresses also associated with other

Personal
Data available
individuals purposes described

above example better tailor marketing advertising materials provided user chosen

receive

digital marketing Tracking Technologies Cookies

TROPICAL third party analytics services from websites mobile applications such those listed "Cookies Policy" Providers
such services such

technologies cookies beacons help analyze visitors using websites apps information cookies tracking technologies should consult Cookies Policy TROPICAL AGENCIA VIAGENS TURISMO Associated

websites

TROPICAL websites contain links third

party websites over which TROPICAL TRAVEL AGENCY TOURISM control TROPICAL TRAVEL AGENCY TOURISM responsible privacy practices content associated websites

TROPICAL AGENCIA VIAGENS

TURISMO recommends reading privacy policies associated websites that visited their privacy practices policies differ from those TROPICAL AGENCIA VIAGENS TURISMO

Feedback Complaints
Contract

questions comments complaints about this Notice about treatment Personal Data; wish inform TROPICAL AGENCIA VIAGENS

TURISMO about change

correction Personal

Data;
wish receive information
about Personal Data that
processed

TROPICAL AGENCIA

VIAGENS TURISMO LDA; claim comment

related data protection; should addressed TROPICAL
AGENCIA VIAGENS TURISMO through

contacts below: Contact name TROPICAL AGENCIA VIAGENS TURISMO LDA: JOÃO PINTO email: joaopinto@turitropical Address:

Tenente Leonardo Meireles

4590 Paços Ferreira TROPICAL AGENCIA VIAGENS TURISMO will

respond queries complaints received soon possible Changes notice This Notice changed updated change
Notice made

revised version

will duly filed

published dated
website TROPICAL AGENCIA VIAGENS TURISMO when exists justified addition the notice clients consent include other types treatment This Privacy Notice last updated 2018 +351 geral@turitropical
Private

Access About Featured Leisure Travel City Breaks Long Distance Trips Honeymoon Beaches Getaways Tailor Made

Experiences

Corporate Travel Incoming Contacts Privacy Policy Introduction This Privacy

Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO Protects privacy
Personal Data employees customers partners other entity with which TROPICAL AGENCIA VIAGENS TURISMO related context activity Being travel agency TROPICAL TRAVEL
AGENCY
LOGISTICS needs collect
disclose Personal

Data perform functions business activities including realization management travel reservations behalf

clients TROPICAL TRAVEL AGENCY TOURISM

committed protecting privacy

confidentiality Personal Data maintaining controlled environment

physical electronic human
procedural controls line with operational

risks context General Regulation

Data

Protection 2016/679 "RGPD" TROPICAL TRAVEL AGENCY TOURISM "data controller" personal information that provided context relationship with clients other

interested

parties providing

Personal Data

Stakeholders agree that this Notice will apply handle

your Personal Data consent
being collected used
disclosed detailed
this Notice agree

part this Notice Stakeholders shall provide with your Personal Information Failure provide with your Personal Data well withdraw Consent

provided

under this Notice affect ability provide Services adversely affect quality services provide example

most travel bookings must made with traveler's full name

must include contact details

appropriate identification passport details make reservations without this information Note that there cases where local data protection laws impose more restrictive Personal Data processing practices than practices forth this Notice When this

occurs will adjust
Personal Data processing practices comply
with

those same local laws What personal data collect? Personal Data have meaning given local data protection laws

where RGPD applies meaning considered given under RGPD Personal Data generally

means data related individual that identified from such
data; identifiable from combination such

data with other available

data Generally

type Personal Information
collect necessary facilitate
travel arrangements
support reservations organize travel related services products behalf customers this regard typically process following types Personal
Data

about customers: Contact information such name

home mailing
address phone number mail address Payment data; Detailed passport data; Loyalty program frequent flyer data; Data dietary needs
health

problems Other relevant data travel plans required travel service provider airlines accommodation

tourism providers When customers

contact other purposes Personal Data also collected connection with these

purposes

example collect Personal

Data
that contact customers context contest campaign which

they have signed respond questions comments

they

have sent also

collect data necessary
business activities related

entities including example financial details required process transactions video surveillance images used security purposes other relevant Personal Data

that
customers want provide some circumstances collect
Personal

Data that considered sensitive data

according

local data protection laws Sensitive data include limited racial ethnic origin philosophical religious

beliefs affiliations sexual preferences practices criminal history alleged criminal offense affiliation political

professional commercial

associations biometric genetic information data financial health data will

only collect sensitive

data
accordance with local data protection laws with explicit consent visa where
data reasonably necessary directly
related more functions operational activities example make travel plans unless required permitted extent permitted required local data protection laws customers consent that disclose your sensitive data solely purpose which collected unless subsequently receive your consent
another

purpose example clients provide with travel health insurance information they wish make customers consent that disclose such health information their behalf contacts

made with travel insurance provider Another example
when clients want

know their religious beliefs because they

interested

example certain vacation packages allowing disclosure this information make

trip operational

will sensitive data purposes

other than those which collected unless have

received consent

holders collect personal data? only collect Personal

Data accordance with local data protection laws generally collect Personal Data context contacts with customers unless

unreasonable impractical Generally this collection will occur when customers: contact person phone letter mail; visit through website; contact

through social networks also collect Personal

Data

when customers: purchase questions

about travel plans other products services; enter contests register campaigns promotions; sign receive marketing communications example newsletters request brochures other information some circumstances necessary collect Personal Data from customers from third parties This includes cases where individual makes travel reservation behalf another person example family reservation group booking made employer When this happens authorize person making travel reservation behalf other traveler reservation well with consent that person collect disclose Personal Data accordance

with this Notice clients

should inform

immediately they aware that their Personal Data been provided another person without their consent they have obtained such consent before providing

with
Personal Data another individual make every effort maintain accuracy completeness Personal Data store ensure that
Personal Data current However interested party contact
immediately there change their Personal Data they aware that have inaccurate Personal Data please section below responsible losses arising from
inaccurate erroneous

defective incomplete personal information that Interested Parties anyone acting your behalf provide personal data? will

only process Personal Data when: have been given consent such processing which withdrawn time detailed section

this Notice This

processing
necessary provide services; Such processing necessary fulfillment legal obligations; Such processing necessary legitimate interests third
party receives such Personal
Data detailed sections this Notice When
customer contacts context travel
inquiry booking purpose

which collect your Personal Data

generally
provide travel
advice help booking products services

related travel travels However purpose collection different depending specific circumstances disclosed this Notice collection

Personal Data participation campaign

collection feedback

When customer

makes travel product service reservation with support usually agent travel service

providers example hotel this case process Personal Data necessary provide requested services including
collection Personal

Data internal

purposes described this Notice travel

service provider whom

agent example provide

contracted services example book flight through TROPICAL TRAVEL AGENCY LOGISTICS will Personal

Data allow

flight reserved will disclose Personal Data airline allow provide flight service share data with travel service providers hotels airlines rental companies other providers related travel

reservations

These travel service providers

also Personal Data described their
respective privacy policies additional information

that facilitates booking trip providing requested services recommend that Customers review privacy policies travel service providers that purchased through TROPICAL

AGENCIA VIAGENS TURISMO will provide copies relevant terms conditions privacy policies travel service providers upon request agents many travel service providers worldwide possible refer this Notice travel service providers whom operate particular their locations more information about
disclosure Personal Data travel service providers located outside RGPD context please refer
section this Notice there concern regarding transfer
Personal Data travel service provider

further information required section this

Notice
purposes which collect Personal Data also
include:

provide services

tools that

Customers choose

example saving

Personal Data website allow early filling online forms identification fraud errors; legal regulatory compliance; develop improve products services; maintaining improving

relationship with Customers

namely creating maintaining customer profile that allows provision service line

with their preferences; market research evaluation customer satisfaction feedback

services provide; facilitate participation Clients loyalty programs; perform analyzes

related services including limited preference trends sales travel destinations; support internal organization accounting; support compliance with legal obligations applicable customs immigration requirements related travel; other purposes

authorized

required example avoid

threat life health safety protection enforce legal rights company Where permitted local data protection laws Personal

Data

perform marketing activities related products services third parties that believe interest Customers unless they have requested receive such data information These campaigns include limited

emailing digital marketing other electronic notifications Personal Data will used sending digital marketing material including newsletters mail Customers have chosen receive them

Customers sign receive newsletters other promotional digital marketing materials following relevant links website requesting that

employees individual does wish receive promotional marketing material from participate market consultations
receive

other types communication should refer sections this Notice What personal

information disclosed third parties? TROPICAL

TRAVICA AGENCIA

VIAGENS TURISMO sell

rent exchange Personal Data Personal Data will only disclosed third parties accordance with provisions this Notice accordance with local data

protection

laws note: this

Notice reference "disclosing" includes transferring

sharing verbally writing sending making Personal Data available another

entity Personal Data
disclosed following types third parties: entities suppliers service providers including: circumstances each circumstances described section this Notice

"How Personal Data?"

providers solutions that support

delivering

products services such external data hosting providers publishers printers distributors marketing materials; organizers events exhibitions; marketing market consultation agencies; courier services courier services; external consultants

such lawyers accountants auditors recruitment consultants travel service providers such travel wholesalers

tour

operators airlines hotels rental companies transfer managers other related service providers; third

party

whom assign transfer rights obligations; persons making travel reservations behalf others family member friend worker context corporate corporate government business

travel;
contact persons example family member when Clients contactable contact
opinion
Customer's interest example where person concerned about their welfare needs behalf Client
unforeseen
circumstances required authorized applicable comply with legal obligations TROPICAL AGENCIA VIAGENS TURISMO LDA; customs immigration services comply
with applicable legal obligations context travel; government agencies public authorities comply
with valid

authorized requests including court orders other valid legal

process; regulatory authorities enforcement authorities

including fraud
protection related security purposes; agencies where there suspicion

illegal activity

where Personal Data necessary

part investigation denunciation subject addition above

will disclose Personal

Data without consent unless believe that disclosure necessary reduce prevent threat life health safety individual public health safety particular prevention detection investigation punishment criminal offenses where such disclosure authorized required including applicable data protection privacy laws websites social networks TROPICAL TRAVEL AGENCY TOURISM users choose certain third party resources with which associate These

features which include social networking tools location operated third parties clearly identified such These third parties share Personal Data accordance with their privacy policies recommend that review their privacy policies
event

that consider these relevant tools What personal data transferred abroad? disclose Personal Data certain recipients abroad

described
below warrant that such international transfers necessary execution contract between Customers third parties abroad that subject appropriate adequate safeguards required local data protection
laws RGPD

will provide copies relevant safeguards documents upon request

section this Notice Personal Data transferred outside entity located jurisdiction

where

possible guarantee level data protection equal that RGPD such cases TROPICAL AGENCIA VIAGENS TURISMO

responsible these recipients handle

store process Personal Data Related entities abroad TROPICAL TRAVEL AGENCY TOURISM operates global business including operations Africa Europe North America South America Oceania Personal Data disclosed with related

entities
abroad support travel

reservation enable

administrative consultative technical services including storage processing such data Travel service

providers located abroad order provide services necessary disclose Personal Data relevant suppliers travel services abroad deal with

many different travel service providers around world

location relevant travel service provider will depend travel services provided Relevant travel service providers will most cases receive Personal Data country which they will provide services which

their business based service providers located

abroad also need
disclose Personal Information to  service providers located abroad purpose supporting provision services including storage processing such data Generally will only disclose Personal Information such recipients abroad context travel
reservation allow provision administrative technical
services provided behalf there specific
doubt
where whom Personal Data submitted

please refer section this Notice Information security TROPICAL

TRAVEL AGENCY committed protecting Personal Data implementing maintaining appropriate technical organizational human control

measures
ensure level safety aligned with risks related accidental unlawful destruction; loss; unauthorized alteration disclosure; improper access Personal

Data transmitted stored processed TROPICAL TRAVEL TOURISM AGENCY regularly monitors reviews security controls strives protect Personal

Data same that protects your sensitive

Business Information TROPICAL TRAVEL AGENCY TOURISM destroys deprives Personal Data whenever ceases relevant business required Rights Personal Data collect interested party that TROPICAL TRAVEL AGENCY TOURISM Personal Data that intends: update modify delete obtain copy Personal Data; restrict prevent personal information

including withdrawal prior consent given processing such information; obtain copy personal information that been processed basis your consent

necessary perform contract which party  you must formally submit request TROPICAL AGENCIA VIAGENS TURISMO through contacts identified section this Notice After request will made acknowledgment same will given information term within which

information will made available TROPICAL TRAVEL AGENCY

TOURISM will make every effort respond such requests within month less although necessary

extend this
period complex requests addition TROPICAL
TRAVEL AGENCY TOURISM reserves right deny access Information reason permitted applicable laws request access correction Information
denied reasons

such refusal will always communicated writing unless unreasonable when required local data protection laws communications related requests access Personal Data must formally

made writing through contacts identified section this Notice requested restrict stop

using

Personal Data withdrawing consent previously provided processing Personal Data ability provide services quality services impacted negatively

example

most travel bookings must made under traveler's full

name must include contact details

appropriate identification passport details reservations

made

without this information Personal Data shared with

TROPICAL TRAVEL AGENCY TOURISM should accurate individuals agree update them whenever necessary addition they agree that absence update TROPICAL

AGENCIA

VIAGENS TURISMO assume that data submitted correct person time request TROPICAL TRAVEL AGENCY LOGISTICS stop sending

marketing communications cancellation links provided marketing emails through contacts indicated section this

article Notice situations

listed above requested provide valid
means identification applicant ensure that
TROPICAL

AGENCIA VIAGENS TURISMO complies with

security obligations prevents

unauthorized

disclosure Personal Data TROPICAL

reserves right charge

reasonable administrative following manifestly unfounded

excessive requests regarding access Personal Data

additional copies Personal Data requested

Integration
with social networks TROPICAL's sites mobile applications use resources social networking tools like "Like" "Share" buttons These
resources

provided operated external companies example

Facebook
also hosted external companies directly
website
mobile application

Social Tools collect data related page visited website mobile application address cookies improve functioning Social Tools user activated social networking accounts

they able share data about

visiting using website mobile application with those same social network accounts

this

interactions with

Social

Tools registered third parties addition outside companies share with Personal Information accordance with their policies such their name profile picture friend lists other information that individuals have chosen make available

with
those same companies these cases share this data with third party company purpose marketing driven through these

same social networking platforms this situation users have

option manage data sharing able disable targeted marketing privacy settings their social networks interactions with Social Tools governed privacy
policy external company that
provides them
More information data
protection practices
these companies should consulted
directly companies'

privacy policy Addresses When user

accesses

website uses mobile application opens digital correspondence TROPICAL servers register data referring device network which user connected including address address series numbers that identify computer assigned when access Internet addresses used TROPICAL administration systems

investigation

security problems compilation anonymous data website mobile applications addresses also

associated with other Personal Data available individuals purposes described above example better tailor marketing advertising materials provided user chosen receive digital marketing

Tracking Technologies Cookies TROPICAL third
party

analytics services

from
websites mobile applications such those listed
"Cookies

Policy" Providers such services such

technologies cookies beacons help analyze visitors using websites
apps information cookies tracking technologies should consult Cookies Policy TROPICAL AGENCIA VIAGENS TURISMO Associated websites

TROPICAL websites contain links third party websites

over which TROPICAL

TRAVEL AGENCY
TOURISM
control TROPICAL TRAVEL AGENCY TOURISM responsible privacy practices content associated websites TROPICAL AGENCIA VIAGENS TURISMO recommends reading privacy policies associated websites that
visited
their privacy practices policies

differ from those TROPICAL AGENCIA VIAGENS TURISMO Feedback Complaints Contract questions comments complaints about this Notice about treatment Personal Data; wish inform TROPICAL AGENCIA VIAGENS TURISMO about change correction Personal Data; wish

receive
information about Personal Data that
processed TROPICAL
AGENCIA VIAGENS TURISMO LDA; claim comment related data protection; should addressed TROPICAL AGENCIA VIAGENS TURISMO through contacts below: Contact name TROPICAL AGENCIA VIAGENS TURISMO LDA: JOÃO PINTO email: joaopinto@turitropical Address: Tenente Leonardo Meireles 4590 Paços Ferreira TROPICAL AGENCIA VIAGENS TURISMO will respond queries complaints received soon possible Changes notice This

Notice changed updated change Notice made revised

version will duly

filed published dated website TROPICAL AGENCIA VIAGENS TURISMO when exists justified addition the notice clients consent
include

other types treatment This Privacy Notice last updated 2018 TROPICAL

About

Contacts Private Access

Remove Email from Mailing List NAVIGATION Featured Tailor Made Experiences Incoming Corporate MORE INFO Privacy Policy Terms Contacts Electronic Complaint Book SOCIAL NETWORKS Facebook Twitter LinkedIn compliance with 144/2015 inform that resolution consumer disputes

should contact arbitration committee
Turismo Portugal turismodeportugal Tropical Travel Tourism Agency RNAVT 2016 Social PT 502691140 Enrolled Paços
Ferreira

00740/920123 2019 Tropical desenvolvido BYDAS Introduction This Privacy Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO Protects privacy Personal Data employees customers partners other entity with

which TROPICAL AGENCIA VIAGENS TURISMO related context

Turitropical Travel Agency Paços

Ferreira Paredes travel agency Travel agency Penafiel Travel

tourism vacations
beaches Algarve hotels Privacy Policy Turitropical Introduction This Privacy Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO Protects
privacy
Personal Data employees customers partners other entity with which TROPICAL AGENCIA VIAGENS TURISMO related context
activity

Being travel agency TROPICAL TRAVEL AGENCY LOGISTICS needs collect disclose

Personal Data

perform functions business activities including realization management travel reservations behalf clients TROPICAL TRAVEL AGENCY TOURISM committed protecting privacy confidentiality Personal Data maintaining controlled environment

physical electronic

human procedural controls line

with operational risks context General Regulation Data Protection

2016/679 "RGPD"

TROPICAL TRAVEL AGENCY TOURISM "data controller" personal information that provided context

relationship with clients other interested parties

providing Personal

Data Stakeholders
agree that this Notice
will

apply handle

your Personal Data consent being collected used disclosed detailed this Notice agree

part
this Notice Stakeholders shall provide with your

Personal Information Failure provide with your Personal Data well withdraw Consent provided under this

Notice affect ability provide

Services adversely affect quality services provide example most travel

bookings must made with traveler's full name

must include contact

details appropriate identification passport details make reservations without this information Note that there cases where local data protection laws impose more restrictive Personal Data processing practices than practices forth this Notice When this occurs will adjust Personal

Data processing practices
comply with those same local laws

What personal data collect? Personal Data have

meaning given

local data protection laws where

RGPD applies meaning
considered given under

RGPD Personal Data generally means

data related
individual
that identified from such data; identifiable from combination such data with other available data Generally type

Personal Information collect necessary

facilitate travel arrangements support reservations
organize travel related services products behalf customers this regard typically process following types Personal Data about

customers: Contact information such name home mailing address phone number

mail address Payment

data; Detailed passport data;

Loyalty

program frequent flyer data; Data dietary needs health problems Other relevant data travel plans required travel service provider airlines accommodation tourism providers When customers contact other purposes Personal Data also collected connection with these purposes example collect Personal Data that contact

customers
context contest campaign which they have signed respond questions

comments they have sent

also
collect data necessary business
activities related entities including example financial details required process transactions video surveillance

images used security

purposes other relevant

Personal Data that customers want provide some circumstances collect Personal Data that considered sensitive data according local data protection laws Sensitive data include limited racial ethnic

origin

philosophical religious beliefs

affiliations sexual
preferences practices criminal history alleged criminal offense affiliation political professional commercial associations biometric genetic information data financial health data will only collect

sensitive data accordance with local data

protection laws with explicit consent visa where data
reasonably necessary

directly related more functions operational activities example make

travel plans unless required permitted extent permitted required local data protection laws customers consent that disclose your sensitive data solely purpose which collected unless subsequently receive

your consent another purpose

example clients provide with travel health insurance

information they wish make customers

consent that disclose such health information their behalf contacts made

with travel insurance provider
Another example when clients want know their religious beliefs because they interested example certain vacation packages allowing
disclosure this
information make trip operational will sensitive data purposes other than those which collected unless have received consent holders collect personal data? only collect Personal Data accordance with local data protection laws generally collect Personal Data context contacts with customers unless unreasonable impractical Generally this collection will
occur

when customers: contact person phone letter mail;

visit

through website; contact through social networks also collect Personal Data when customers: purchase questions about travel plans other products services; enter

contests register campaigns promotions;

sign receive marketing communications
example newsletters request brochures other information some
circumstances

necessary collect Personal Data from customers from third parties This includes cases where individual makes travel reservation behalf

another person example family reservation

group booking made employer When this happens authorize person making travel reservation behalf other traveler reservation well with consent that person collect disclose Personal

Data

accordance with this Notice clients should inform immediately they aware that

their Personal

Data been provided another person without their consent they have obtained such consent

before providing with Personal Data another individual make every effort maintain

accuracy completeness Personal Data store ensure that Personal Data current However interested party contact

immediately there
change their Personal Data they aware that have
inaccurate Personal Data please section below
responsible losses arising from inaccurate erroneous defective incomplete personal information that Interested Parties anyone acting your behalf provide personal data? will
only process Personal Data when: have been given consent such processing which withdrawn

time detailed section this Notice This processing necessary provide services; Such processing necessary fulfillment

legal
obligations; Such processing necessary legitimate interests third

party receives

such Personal Data detailed sections this Notice When customer
contacts context

travel inquiry booking

purpose which collect
your Personal
Data generally provide travel
advice help booking products services
related travel travels However purpose collection different
depending specific circumstances disclosed this Notice collection Personal
Data participation campaign collection feedback When customer makes travel product

service reservation with support usually agent travel service providers example hotel this case process Personal Data necessary provide requested services including collection Personal Data internal purposes described

this Notice travel

service provider
whom agent example provide contracted services example book flight through TROPICAL TRAVEL AGENCY LOGISTICS will Personal Data allow flight reserved will disclose Personal Data airline allow provide flight service share data with travel service providers hotels airlines rental
companies other providers related travel reservations These travel service providers also Personal Data described their respective privacy policies additional information that facilitates booking trip providing requested services recommend that Customers
review privacy policies travel service providers that purchased through TROPICAL
AGENCIA

VIAGENS TURISMO will provide copies relevant terms conditions privacy policies

travel service providers upon

request

agents many travel

service providers
worldwide possible refer this Notice travel service providers whom
operate
particular their locations more information about disclosure Personal Data travel service providers
located outside
RGPD context please refer section this Notice there concern regarding transfer Personal Data travel service
provider

further information required section this Notice purposes

which collect

Personal Data also include: provide services tools that Customers choose example saving Personal Data website allow early filling online forms identification

fraud errors; legal regulatory
compliance; develop improve products services; maintaining improving relationship with
Customers namely

creating maintaining

customer profile

that allows provision service line with their preferences; market research evaluation customer satisfaction feedback services provide; facilitate participation Clients loyalty programs; perform analyzes related services including limited preference trends sales travel destinations; support internal organization accounting; support

compliance with
legal obligations applicable customs
immigration

requirements related travel; other purposes authorized required example avoid threat life health safety protection enforce legal rights

company

Where permitted local data protection laws Personal Data

perform marketing activities
related products services third parties that believe interest Customers unless they have requested receive such data information These campaigns include limited emailing digital marketing other electronic notifications Personal Data will used sending digital marketing material including newsletters mail Customers have chosen receive them Customers sign receive newsletters other promotional digital marketing materials following

relevant links website

requesting that employees individual does wish receive
promotional marketing

material from

participate market consultations receive other types communication should refer sections

this Notice What personal information disclosed third parties? TROPICAL TRAVICA AGENCIA VIAGENS
TURISMO sell
rent exchange Personal Data Personal Data will only disclosed third parties accordance with provisions
this Notice

accordance with local data protection laws note: this Notice reference "disclosing" includes transferring sharing verbally writing sending making Personal Data available another entity Personal Data disclosed

following

types third parties: entities suppliers service providers including: circumstances each circumstances described section this Notice "How Personal Data?" providers solutions that support

delivering products services such external data hosting

providers publishers printers distributors marketing materials; organizers events exhibitions; marketing market consultation agencies; courier services courier services; external consultants such lawyers

accountants auditors recruitment consultants travel service providers

such

travel wholesalers tour operators airlines hotels rental companies transfer managers other related service providers;

third party whom assign transfer rights obligations; persons making travel reservations behalf others family member friend worker context corporate corporate
government

business travel; contact persons example family member when Clients contactable contact opinion Customer's interest example where person concerned about their welfare needs

behalf Client unforeseen circumstances required authorized applicable comply with legal obligations

TROPICAL

AGENCIA VIAGENS

TURISMO LDA; customs immigration

services comply with applicable legal obligations context travel; government agencies public authorities comply with valid authorized requests including court orders other valid legal process; regulatory authorities enforcement authorities including fraud protection related
security purposes; agencies

where there

suspicion illegal activity where Personal Data necessary part investigation denunciation subject

addition
above will disclose Personal
Data without consent unless believe that
disclosure
necessary reduce prevent threat life health safety individual public health
safety particular prevention detection investigation punishment criminal offenses where such disclosure authorized required including applicable

data protection privacy laws websites social networks TROPICAL

TRAVEL AGENCY
TOURISM users choose certain third party resources with

which associate These features

which include social networking tools location operated third
parties clearly
identified such These third parties share Personal Data accordance with their privacy policies

recommend that

review their privacy policies event that consider these relevant

tools What personal data transferred abroad? disclose Personal Data certain recipients abroad described below warrant that such international transfers necessary execution contract

between

Customers third parties abroad that subject appropriate adequate safeguards required local data protection laws RGPD will provide copies

relevant safeguards documents upon request section this Notice Personal Data transferred outside entity located jurisdiction where possible guarantee level data protection equal that RGPD such cases TROPICAL AGENCIA VIAGENS

TURISMO

responsible these recipients handle store process Personal

Data Related entities abroad

TROPICAL TRAVEL AGENCY TOURISM
operates global business including operations Africa Europe North America South America Oceania Personal Data disclosed with related entities abroad support travel reservation enable administrative consultative technical services including storage processing such data Travel service providers located abroad order provide services necessary disclose
Personal Data relevant
suppliers travel services abroad deal with many different travel service providers around world location relevant travel service provider will depend travel services provided Relevant travel service providers will most cases receive Personal Data country which they will provide services which their business based service providers

located abroad

also

need disclose Personal Information to  service providers

located abroad purpose supporting provision services including storage processing such data Generally will only disclose Personal Information such recipients abroad context travel reservation allow
provision administrative technical services provided behalf there specific doubt where whom Personal Data
submitted
please refer section this Notice Information security TROPICAL TRAVEL AGENCY committed protecting Personal Data implementing maintaining appropriate technical organizational human control
measures ensure level safety aligned with risks
related accidental
unlawful destruction; loss;

unauthorized alteration disclosure; improper access Personal Data

transmitted stored processed TROPICAL TRAVEL TOURISM

AGENCY regularly monitors reviews security controls strives protect

Personal Data same that protects

your sensitive Business
Information TROPICAL TRAVEL AGENCY TOURISM destroys deprives Personal Data whenever ceases
relevant

business required Rights Personal Data collect

interested party that TROPICAL TRAVEL AGENCY

TOURISM Personal Data that intends: update modify delete obtain

copy Personal Data;
restrict prevent personal information including withdrawal prior consent given processing such information; obtain copy personal information that been processed basis your consent necessary perform contract which party  you
must formally submit request TROPICAL
AGENCIA VIAGENS TURISMO through

contacts identified section this Notice After request

will made acknowledgment same will

given information term within which information will made available TROPICAL TRAVEL AGENCY TOURISM will make every effort respond such requests within month less although necessary extend

this period complex requests addition TROPICAL TRAVEL AGENCY TOURISM reserves right deny access Information reason permitted applicable laws

request access correction

Information denied reasons such refusal will always communicated writing
unless unreasonable when

required local data protection laws communications related requests access Personal Data must formally made

writing through contacts identified section this Notice requested restrict stop using Personal Data withdrawing consent previously provided processing Personal Data ability provide services quality services impacted negatively example most travel bookings must made under traveler's full name must include contact details appropriate identification passport details reservations made without this information Personal Data shared with TROPICAL TRAVEL AGENCY

TOURISM

should accurate individuals agree update

them

whenever necessary addition they agree that

absence update TROPICAL AGENCIA VIAGENS TURISMO

assume that data submitted correct person time request TROPICAL TRAVEL AGENCY LOGISTICS
stop
sending marketing communications cancellation links provided marketing emails through contacts indicated

section this article Notice situations listed above requested provide valid means identification applicant ensure that TROPICAL AGENCIA VIAGENS TURISMO complies with security obligations prevents unauthorized disclosure Personal Data TROPICAL reserves right charge reasonable administrative following manifestly unfounded excessive requests regarding access Personal

Data

additional copies

Personal

Data requested Integration with social networks TROPICAL's

sites mobile applications use resources social networking tools like "Like" "Share" buttons These resources provided operated external companies example Facebook also hosted external companies directly website mobile application Social Tools collect data related
page visited website mobile
application address

cookies improve functioning Social Tools user activated social networking accounts they able share

data about visiting using website mobile application with those same social network accounts this interactions with Social Tools registered
third parties addition outside companies share with Personal Information accordance with their
policies such their name profile picture
friend

lists other information that individuals have chosen make available with

those same companies these cases share this data with third party company purpose

marketing

driven through

these same
social networking platforms this situation

users have option manage data sharing

able disable targeted marketing privacy settings their social networks interactions with Social Tools governed privacy policy

external company that

provides them More information data protection practices these companies should

consulted

directly companies' privacy policy Addresses When user accesses website uses mobile application opens digital correspondence TROPICAL servers register data referring device network which user connected including address

address series numbers that identify computer assigned when

access
Internet addresses used TROPICAL

administration systems investigation security problems compilation anonymous data website mobile applications addresses also

associated with other Personal

Data available

individuals purposes described above example better

tailor marketing

advertising materials

provided

user chosen receive digital marketing Tracking Technologies Cookies TROPICAL third party analytics services from

websites mobile

applications such those listed "Cookies

Policy" Providers such services such technologies cookies beacons help analyze visitors using websites apps information cookies tracking technologies should consult Cookies

Policy TROPICAL AGENCIA VIAGENS TURISMO Associated websites TROPICAL websites contain links

third

party websites over which TROPICAL TRAVEL

AGENCY TOURISM control TROPICAL TRAVEL AGENCY TOURISM responsible

privacy practices
content associated websites TROPICAL

AGENCIA VIAGENS

TURISMO recommends reading privacy policies associated websites that visited their privacy practices policies differ from those TROPICAL AGENCIA VIAGENS TURISMO Feedback Complaints Contract questions comments complaints about this Notice about treatment Personal Data; wish inform TROPICAL
AGENCIA VIAGENS
TURISMO about change correction Personal Data; wish receive information about Personal Data that processed TROPICAL
AGENCIA VIAGENS TURISMO LDA; claim comment related data protection; should addressed TROPICAL AGENCIA VIAGENS TURISMO through
contacts below: Contact name TROPICAL AGENCIA VIAGENS TURISMO LDA: JOÃO PINTO email:
joaopinto@turitropical Address: Tenente Leonardo Meireles 4590 Paços Ferreira

TROPICAL AGENCIA VIAGENS TURISMO will respond queries

complaints

received soon possible

Changes notice This

Notice changed

updated change Notice made revised version will duly filed published dated website TROPICAL AGENCIA

VIAGENS
TURISMO when exists justified

addition the notice clients consent include other

types treatment This Privacy Notice last updated 2018

Privacy Policy Introduction This Privacy Notice "Notice" establishes TROPICAL

AGÊNCIA VIAGENS TURISMO Protects privacy

Personal Data employees customers partners other entity with

which TROPICAL AGENCIA VIAGENS TURISMO related context activity Being travel agency TROPICAL TRAVEL

AGENCY LOGISTICS needs collect disclose Personal Data perform functions business activities including realization management travel reservations behalf clients TROPICAL TRAVEL

AGENCY TOURISM

committed protecting privacy confidentiality Personal Data maintaining controlled environment physical electronic

human procedural controls line with operational risks context General Regulation Data Protection 2016/679 "RGPD" TROPICAL TRAVEL AGENCY TOURISM "data controller" personal information

that

provided context relationship with clients other interested parties providing Personal Data Stakeholders agree that this Notice will apply

handle your Personal Data

consent being collected used disclosed detailed this Notice agree part this Notice Stakeholders shall provide
with your Personal
Information Failure provide with your Personal Data well withdraw Consent provided under this Notice affect ability

provide Services adversely affect quality

services provide example most
travel bookings must made with traveler's full
name must

include contact details appropriate identification passport details make reservations without this information Note that there cases where local data protection laws impose more restrictive Personal Data processing practices than practices forth this

Notice When this occurs will adjust

Personal

Data processing

practices
comply with
those same local laws What personal data collect? Personal Data have meaning given local data protection laws where RGPD applies meaning considered given under RGPD
Personal Data generally means data related individual that identified
from
such data; identifiable
from combination such data with other
available data Generally
type Personal Information
collect

necessary facilitate

travel arrangements support reservations

organize travel

related services products behalf customers this regard typically process following

types Personal Data

about customers: Contact information
such name home mailing address

phone number mail address Payment

data; Detailed

passport data; Loyalty program frequent flyer data; Data dietary needs health problems Other relevant

data travel plans required travel service provider airlines accommodation tourism providers When customers contact other purposes Personal Data also collected connection with these purposes example collect Personal Data that contact customers context contest campaign which

they have signed respond questions comments they have sent also collect data necessary

business
activities related entities including example financial details required process transactions video
surveillance

images used security purposes other relevant Personal Data

that customers want provide

some
circumstances collect
Personal Data that considered
sensitive data according local

data protection laws Sensitive data include

limited racial ethnic origin philosophical religious

beliefs affiliations sexual preferences practices criminal history alleged criminal

offense affiliation political professional commercial associations biometric genetic information
data
financial health data will only collect sensitive data accordance
with local data protection laws with
explicit consent visa where data
reasonably

necessary directly related more functions operational activities example make travel plans unless required permitted extent permitted required local data protection laws customers consent that disclose your sensitive data solely purpose which collected unless subsequently receive your

consent another
purpose example clients
provide with travel health insurance information they wish make
customers

consent that disclose

such

health information their behalf

contacts made with travel

insurance provider

Another example
when clients want know their religious beliefs because they interested example certain vacation packages allowing disclosure this
information make trip operational will sensitive data purposes
other than those which collected unless have received consent holders collect personal data? only collect
Personal Data accordance
with local data protection laws generally collect Personal Data context contacts with customers unless unreasonable impractical Generally this collection will occur when customers: contact person phone letter mail; visit through website; contact through social networks also collect Personal Data

when customers: purchase questions about travel plans other products services; enter contests register campaigns promotions; sign receive marketing communications example newsletters request brochures other information some circumstances

necessary collect Personal Data from customers
from third parties This includes cases where individual makes travel reservation behalf another person example family reservation group booking
made employer
When

this happens authorize person making travel reservation behalf other traveler reservation well with consent that person collect disclose Personal Data accordance with this Notice clients should inform immediately they aware

that their Personal Data been provided another person
without
their consent they have
obtained such

consent before providing with Personal Data another individual make every effort maintain accuracy completeness Personal Data store ensure that Personal

Data current However interested party contact immediately there change
their

Personal Data they aware that

have inaccurate
Personal Data please

section below responsible losses arising from inaccurate erroneous defective incomplete personal information that Interested Parties anyone acting your behalf provide personal data? will only

process Personal Data

when: have been given consent such processing which withdrawn time

detailed section this Notice This processing necessary

provide services; Such processing necessary fulfillment legal obligations; Such

processing necessary legitimate

interests third party receives such Personal Data detailed sections this Notice When customer contacts context travel inquiry booking purpose which collect your Personal Data generally provide travel

advice help booking products services related travel

travels However purpose collection different depending specific circumstances disclosed this Notice collection Personal Data participation campaign collection feedback When customer makes travel product

service reservation

with support usually

agent travel service providers example hotel this case

process

Personal Data

necessary provide requested services including collection Personal Data internal purposes described this Notice travel service provider whom agent example provide contracted services example book flight through TROPICAL TRAVEL

AGENCY LOGISTICS will Personal Data allow flight reserved will

disclose Personal Data airline allow provide flight service share data with travel service providers hotels
airlines

rental companies other providers related travel reservations These

travel

service providers also Personal

Data described their
respective privacy policies additional information

that facilitates booking trip providing requested services recommend that Customers review privacy policies travel service providers that purchased through TROPICAL

AGENCIA VIAGENS

TURISMO will provide copies relevant terms conditions privacy policies travel service providers upon request agents many travel service providers worldwide

possible

refer this Notice travel service providers whom operate particular their locations more information about disclosure Personal Data

travel

service providers located outside RGPD context please refer section this Notice there concern regarding transfer Personal Data travel service provider further information required section this

Notice purposes

which collect Personal Data also include: provide services tools that Customers choose example saving Personal

Data website

allow early filling online forms identification fraud errors; legal regulatory compliance; develop improve products services; maintaining improving relationship with Customers namely creating maintaining customer profile that allows provision service line with their preferences;
market

research evaluation customer satisfaction feedback services provide; facilitate participation

Clients

loyalty programs; perform analyzes related

services including

limited preference trends sales travel

destinations; support

internal organization

accounting; support compliance with legal

obligations applicable customs immigration requirements related travel; other purposes authorized

required example avoid threat life health safety protection enforce legal rights company Where permitted local data protection laws Personal Data perform marketing activities related products services third parties that believe interest Customers unless they have requested receive such data information These campaigns include limited emailing digital marketing

other electronic
notifications Personal Data will used sending digital marketing material
including newsletters mail
Customers have chosen receive them Customers sign receive
newsletters
other promotional digital marketing materials following relevant
links

website requesting that employees individual does wish receive promotional marketing material from participate

market consultations receive other types

communication should
refer sections this Notice What personal information disclosed third parties?

TROPICAL TRAVICA AGENCIA VIAGENS

TURISMO
sell rent

exchange Personal Data Personal Data will only disclosed third parties accordance with provisions this Notice accordance with local data protection laws note: this Notice

reference "disclosing"
includes transferring sharing verbally
writing sending making Personal Data
available
another entity Personal

Data disclosed following types third parties: entities suppliers service providers including: circumstances each circumstances described section this Notice "How Personal

Data?" providers solutions that
support delivering products services such external
data hosting providers

publishers printers distributors marketing materials; organizers events exhibitions; marketing market consultation

agencies;

courier services courier services; external consultants such lawyers accountants

auditors
recruitment consultants travel
service
providers such travel wholesalers tour operators airlines hotels rental companies transfer managers other related service providers; third party whom assign transfer rights obligations; persons making travel reservations
behalf others
family member
friend worker context corporate corporate government business travel; contact
persons

example family member when Clients contactable contact opinion Customer's interest example where

person concerned about their welfare needs behalf Client

unforeseen circumstances required authorized applicable comply with legal obligations TROPICAL AGENCIA VIAGENS TURISMO LDA; customs immigration services comply with applicable

legal obligations

context travel; government agencies public authorities comply

with

valid authorized requests including court orders other valid legal process; regulatory authorities enforcement authorities including fraud protection related security purposes; agencies where there

suspicion illegal activity where Personal Data necessary part investigation denunciation subject addition above

will disclose Personal Data without

consent unless

believe that disclosure

necessary reduce

prevent threat life health safety individual public health safety particular prevention detection investigation punishment criminal offenses where such disclosure authorized required including applicable

data protection
privacy laws websites social networks TROPICAL TRAVEL AGENCY TOURISM users choose

certain third party resources with which associate These features which include social networking tools location

operated third parties
clearly identified such

These third parties share Personal Data accordance with their privacy policies recommend that review their privacy policies event that consider these relevant tools What personal data transferred abroad? disclose Personal Data certain

recipients abroad

described

below warrant that

such international
transfers necessary
execution

contract between Customers third parties abroad that subject

appropriate

adequate safeguards

required local data protection laws RGPD will provide copies relevant safeguards documents upon request section this Notice Personal
Data

transferred outside entity located jurisdiction where possible

guarantee level

data protection equal that RGPD such cases TROPICAL

AGENCIA VIAGENS TURISMO responsible these recipients handle store process Personal Data Related entities abroad TROPICAL TRAVEL AGENCY

TOURISM operates global

business including operations Africa Europe North America South

America
Oceania Personal Data disclosed with related entities abroad support travel reservation enable administrative consultative technical services
including
storage processing such data
Travel service providers located
abroad order provide services necessary
disclose Personal Data relevant

suppliers travel services

abroad deal with many different travel service providers around world location relevant travel service

provider will depend travel services provided Relevant travel service providers will most cases receive Personal Data country which they will provide services

which their business
based service providers located
abroad
also need disclose Personal
Information to 
service providers located abroad purpose supporting provision
services

including storage processing such data Generally will only disclose Personal

Information such recipients abroad

context travel

reservation

allow provision

administrative technical services provided behalf there specific doubt where whom Personal Data submitted please

refer section this Notice Information security TROPICAL TRAVEL

AGENCY committed protecting Personal Data implementing maintaining appropriate technical organizational human control

measures

ensure level safety aligned with risks related accidental unlawful destruction; loss; unauthorized alteration disclosure; improper access Personal Data transmitted stored

processed TROPICAL TRAVEL TOURISM AGENCY regularly monitors reviews security controls strives protect Personal Data same that protects your sensitive Business Information

TROPICAL TRAVEL

AGENCY TOURISM destroys deprives Personal Data

whenever ceases relevant business

required Rights Personal

Data collect interested

party that
TROPICAL TRAVEL AGENCY TOURISM Personal Data that intends: update modify
delete obtain copy Personal Data; restrict prevent personal

information including withdrawal prior

consent given

processing such information; obtain copy personal information that been processed basis your consent necessary perform contract which party  you must formally submit request TROPICAL AGENCIA VIAGENS TURISMO through contacts identified section this Notice After request will made acknowledgment same will given information term within which information will made available TROPICAL TRAVEL

AGENCY TOURISM will make every effort respond such requests within month less although necessary extend this period complex requests addition TROPICAL TRAVEL AGENCY TOURISM reserves right
deny access Information

reason permitted applicable laws request access correction Information denied reasons such refusal will always communicated writing unless unreasonable when required

local data protection laws communications related requests access Personal Data must formally made writing through contacts
identified

section this Notice

requested

restrict stop using Personal Data withdrawing consent previously provided

processing Personal Data ability provide services quality services impacted negatively example most travel bookings must

made under traveler's full name must include contact details

appropriate identification passport details reservations made without this information Personal Data shared with TROPICAL TRAVEL AGENCY

TOURISM should accurate individuals agree update them whenever necessary addition they agree that absence update TROPICAL

AGENCIA

VIAGENS TURISMO assume that data submitted correct person time request TROPICAL TRAVEL AGENCY LOGISTICS stop sending marketing communications cancellation links provided marketing emails through contacts indicated section

this

article Notice situations listed above requested provide valid means identification applicant ensure that TROPICAL AGENCIA VIAGENS TURISMO complies with security obligations prevents unauthorized disclosure Personal Data TROPICAL reserves right charge reasonable administrative

following

manifestly unfounded excessive requests regarding access Personal Data additional copies Personal

Data requested Integration with

social networks TROPICAL's sites mobile applications use resources

social networking tools like "Like" "Share" buttons These resources provided operated external companies example

Facebook also hosted external companies directly website mobile application Social Tools collect data related page visited website mobile application address cookies improve functioning Social Tools user activated social networking accounts

they able

share data

about visiting

using website mobile application with those same social network

accounts

this interactions with Social Tools registered third parties addition outside companies share with Personal Information accordance with their policies such their name profile picture friend lists other information that individuals have chosen make

available with those same companies these cases share

this data

with third party company purpose marketing driven

through these same
social networking
platforms

this situation users have option manage data sharing able disable targeted marketing

privacy settings their

social networks interactions with Social Tools governed privacy policy external company that provides them More information data protection

practices
these companies should consulted directly companies' privacy policy Addresses When user accesses website uses mobile application opens digital correspondence TROPICAL servers register data referring
device

network which user connected including address

address series numbers that identify computer assigned when access Internet addresses used TROPICAL administration systems investigation security problems compilation anonymous data website mobile applications addresses also associated with other Personal Data

available individuals purposes
described above example better tailor marketing advertising materials provided user chosen receive digital marketing Tracking Technologies Cookies TROPICAL third party analytics services from websites mobile applications
such those listed "Cookies Policy"

Providers such services such technologies cookies beacons help analyze

visitors using websites

apps information cookies tracking technologies should consult Cookies Policy TROPICAL AGENCIA VIAGENS TURISMO Associated websites TROPICAL websites contain links third party websites over

which TROPICAL TRAVEL AGENCY TOURISM control TROPICAL TRAVEL AGENCY TOURISM responsible privacy practices content

associated websites

TROPICAL AGENCIA VIAGENS TURISMO recommends reading privacy policies associated websites that visited their privacy practices policies differ from those TROPICAL AGENCIA VIAGENS TURISMO

Feedback Complaints Contract

questions comments complaints about this Notice about treatment

Personal
Data; wish inform TROPICAL AGENCIA VIAGENS

TURISMO about change correction Personal Data; wish receive information about Personal

Data
that processed TROPICAL AGENCIA VIAGENS TURISMO LDA; claim comment related data protection; should addressed TROPICAL AGENCIA VIAGENS TURISMO through
contacts below: Contact name TROPICAL AGENCIA VIAGENS TURISMO LDA: JOÃO
PINTO email:

joaopinto@turitropical Address:

Tenente Leonardo Meireles 4590 Paços Ferreira TROPICAL

AGENCIA VIAGENS TURISMO

will respond queries complaints received soon possible Changes notice This Notice

changed updated change Notice
made revised

version will duly filed published dated website TROPICAL AGENCIA VIAGENS TURISMO when

exists justified addition the notice clients consent include other types treatment
This Privacy
Notice last updated 2018 +351 geral@turitropical Private Access About Featured Leisure Travel City Breaks Long Distance Trips Honeymoon Beaches
Getaways

Tailor Made Experiences Corporate Travel Incoming Contacts Privacy

Policy Introduction This Privacy Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO Protects privacy Personal Data employees customers

partners
other entity with which TROPICAL AGENCIA
VIAGENS TURISMO
related context activity Being travel agency TROPICAL TRAVEL AGENCY LOGISTICS needs collect disclose
Personal Data perform
functions business activities including realization management travel reservations behalf
clients TROPICAL TRAVEL AGENCY TOURISM committed protecting privacy confidentiality Personal

Data maintaining controlled environment physical electronic human procedural

controls

line with operational risks context General

Regulation Data Protection 2016/679 "RGPD"

TROPICAL TRAVEL AGENCY

TOURISM "data controller" personal

information that provided context

relationship with clients other interested parties providing Personal Data Stakeholders agree that this Notice

will apply

handle

your Personal Data consent being collected used disclosed detailed this Notice

agree part

this Notice Stakeholders shall provide with your Personal Information Failure

provide with your Personal Data well withdraw Consent provided under this Notice affect ability provide Services adversely affect quality
services

provide example most travel bookings

must

made with traveler's full name must include contact details appropriate identification

passport details make reservations without this information Note

that there cases where local data protection laws impose more restrictive Personal

Data

processing practices than practices forth this Notice

When this occurs will adjust Personal Data processing practices comply with those same local laws What personal data collect? Personal Data have meaning given local data protection laws where RGPD applies meaning considered given under RGPD Personal

Data
generally means data
related

individual that identified from such data; identifiable from combination such data with other available data

Generally

type Personal Information collect necessary facilitate travel arrangements support reservations organize travel related

services products behalf customers this

regard typically process following types Personal Data about customers: Contact information such name home mailing address phone number mail address Payment data; Detailed passport data; Loyalty program frequent flyer data; Data dietary needs health problems Other relevant data travel plans required travel service provider airlines accommodation tourism providers When customers

contact other purposes Personal

Data also collected connection with these purposes example collect Personal Data that contact customers context contest campaign which

they have signed respond questions comments they have sent also collect data necessary business activities related entities including example financial details required

process transactions video surveillance images used security purposes other relevant Personal Data that customers want provide some circumstances collect Personal Data that considered

sensitive data according local
data protection laws Sensitive data include limited

racial ethnic origin philosophical religious beliefs affiliations sexual preferences practices criminal history alleged criminal offense

affiliation political professional commercial associations biometric genetic information data financial health

data will only collect sensitive data

accordance with local data protection laws

with explicit consent visa where data reasonably necessary directly related more functions

operational activities example make

travel plans unless required permitted extent permitted required local data protection laws customers

consent that

disclose your sensitive

data solely purpose which collected unless subsequently receive your consent another purpose example clients provide with

travel health insurance information
they wish make customers consent that disclose such health
information their behalf contacts made with

travel insurance

provider Another example when clients want know their religious beliefs because they interested example certain

vacation packages allowing disclosure this

information make

trip operational

will sensitive data purposes other than those which collected unless have received consent

holders collect personal data?

only collect

Personal Data accordance with local data protection laws generally collect Personal Data context contacts with customers unless unreasonable impractical Generally this collection will occur when

customers: contact person phone letter mail;

visit through website; contact through social networks

also collect Personal Data when

customers: purchase questions about travel

plans other products services;

enter contests register campaigns promotions; sign receive marketing communications example
newsletters request
brochures

other information some circumstances necessary collect Personal Data

from
customers from third parties This includes cases where individual makes travel reservation behalf another person example family reservation group booking made employer When this happens authorize person making

travel reservation behalf other traveler reservation

well with consent that person collect disclose Personal Data accordance with this Notice clients should inform immediately they aware that their Personal Data been provided another person without their
consent they have
obtained such consent before providing with Personal Data another
individual make

every effort maintain

accuracy completeness Personal Data store ensure

that Personal Data current However interested party

contact

immediately there change their Personal

Data
they aware that have inaccurate
Personal Data please section below responsible

losses arising from inaccurate erroneous defective incomplete personal information that Interested Parties anyone acting your behalf provide personal data? will

only

process Personal Data when: have

been given consent such processing which withdrawn time detailed section this Notice This processing necessary provide services; Such processing necessary fulfillment legal obligations; Such processing necessary legitimate interests third party receives such Personal Data detailed sections this Notice When customer contacts context travel inquiry booking purpose which collect your Personal Data generally provide travel advice help booking products services related travel travels However purpose collection
different depending specific
circumstances disclosed this Notice

collection Personal Data participation

campaign collection

feedback When customer makes travel product service reservation

with support usually

agent travel service providers example

hotel this case
process Personal Data necessary
provide requested services including collection Personal Data internal purposes described this
Notice

travel service provider whom agent example

provide contracted services example book flight through

TROPICAL TRAVEL AGENCY

LOGISTICS will Personal Data
allow flight

reserved will disclose Personal

Data
airline allow provide flight service share data with travel service providers hotels airlines rental companies other providers related travel reservations These
travel service providers also
Personal Data described their respective privacy policies additional information that facilitates booking trip providing requested services recommend that Customers review privacy policies travel service providers that purchased through TROPICAL AGENCIA VIAGENS TURISMO will provide copies relevant terms conditions privacy policies travel service providers
upon request agents

many travel service providers worldwide possible

refer this Notice travel service providers whom operate particular their
locations more information about disclosure
Personal Data travel service providers located outside RGPD context please
refer section this Notice there concern regarding transfer Personal Data travel service

provider further information required section this Notice purposes

which
collect Personal Data also include: provide
services

tools that Customers choose

example saving Personal Data website allow early filling online forms

identification fraud errors; legal regulatory compliance; develop improve products services; maintaining improving

relationship
with Customers namely creating maintaining customer profile that allows provision service
line

with their preferences; market

research evaluation customer satisfaction feedback services

provide; facilitate participation Clients loyalty programs; perform analyzes related services including limited preference trends

sales
travel destinations;

support internal organization

accounting; support

compliance with legal obligations applicable customs immigration requirements related travel; other

purposes authorized required example

avoid threat life health
safety protection enforce legal rights

company Where permitted local data protection laws

Personal Data perform marketing activities related products services third parties that believe interest Customers unless they have requested receive such data information These campaigns include

limited emailing digital marketing

other electronic notifications Personal Data will used sending digital marketing material including newsletters mail Customers have chosen

receive them
Customers sign receive newsletters other promotional digital
marketing
materials following relevant links website requesting that
employees

individual does wish

receive promotional marketing material from participate market consultations receive other types communication should refer sections this Notice What personal information disclosed third parties? TROPICAL TRAVICA AGENCIA

VIAGENS

TURISMO sell rent exchange Personal

Data

Personal Data will only disclosed third parties accordance with provisions

this Notice accordance with local data protection laws note: this Notice reference "disclosing" includes transferring sharing verbally writing sending making Personal Data available another entity Personal Data disclosed following types third parties: entities suppliers service providers including: circumstances each circumstances described section

this

Notice "How Personal Data?" providers solutions that support delivering

products services such external data hosting providers

publishers printers distributors
marketing materials;
organizers events exhibitions; marketing market consultation agencies; courier services courier
services; external consultants such lawyers accountants auditors recruitment consultants travel service providers such travel wholesalers tour operators airlines hotels rental companies transfer managers

other related service providers; third party whom assign transfer rights obligations; persons making travel reservations behalf others family

member friend worker context corporate corporate

government business travel;

contact
persons example family member when Clients contactable contact opinion Customer's interest example where person concerned
about
their welfare needs behalf Client unforeseen circumstances required authorized applicable comply with legal obligations TROPICAL AGENCIA VIAGENS
TURISMO LDA; customs
immigration services comply with applicable legal
obligations context travel; government agencies public authorities comply with valid authorized requests including

court orders other valid legal process; regulatory authorities

enforcement authorities including fraud

protection related

security purposes; agencies where there suspicion illegal

activity where Personal Data necessary part investigation denunciation subject addition above will disclose Personal Data without consent unless believe that disclosure necessary

reduce prevent threat

life health safety individual public health safety particular

prevention detection investigation punishment criminal offenses where
such disclosure
authorized required including applicable
data

protection privacy laws websites

social networks TROPICAL
TRAVEL AGENCY TOURISM users choose certain third

party resources with which associate These features which include social networking tools location operated third parties clearly identified such These

third parties share Personal
Data accordance with their privacy policies recommend that review their privacy policies event that consider these relevant tools What personal data transferred abroad?
disclose Personal Data
certain recipients abroad described below
warrant
that such international transfers necessary execution contract between Customers third parties abroad

that subject appropriate adequate safeguards required local data protection laws RGPD will provide copies

relevant safeguards documents upon request section this Notice Personal Data transferred outside entity located jurisdiction

where possible guarantee

level
data protection equal
that RGPD

such cases TROPICAL AGENCIA VIAGENS TURISMO responsible these recipients handle store

process Personal
Data Related entities abroad TROPICAL TRAVEL AGENCY TOURISM operates global business including operations Africa Europe North America
South America
Oceania Personal Data disclosed with
related

entities abroad support travel reservation enable administrative consultative

technical services

including storage processing such data Travel service providers located abroad order provide services necessary disclose Personal Data relevant suppliers travel services abroad deal with many different travel service providers around world location

relevant

travel service provider will depend travel

services provided

Relevant

travel service providers will most cases receive Personal Data country which they will provide services which their business based service providers located abroad also need disclose Personal Information to  service providers located abroad purpose supporting provision services including storage processing such data

Generally will only disclose Personal Information such recipients abroad context travel reservation allow provision

administrative technical services
provided behalf there specific
doubt
where whom Personal Data

submitted please refer section this Notice Information security TROPICAL TRAVEL AGENCY committed protecting Personal Data implementing maintaining

appropriate technical organizational human control measures ensure level safety aligned

with

risks related accidental unlawful destruction; loss; unauthorized alteration disclosure; improper access Personal Data transmitted stored processed TROPICAL TRAVEL

TOURISM AGENCY regularly

monitors reviews security controls

strives protect Personal Data same
that protects your sensitive Business Information TROPICAL TRAVEL AGENCY TOURISM destroys deprives Personal Data whenever
ceases

relevant business required Rights Personal Data

collect interested party that

TROPICAL TRAVEL

AGENCY TOURISM Personal Data that intends:

update modify delete obtain

copy Personal Data; restrict prevent personal information including withdrawal prior consent given processing such information; obtain copy personal information

that been processed basis your consent necessary perform contract which party  you must formally submit request TROPICAL AGENCIA VIAGENS TURISMO through contacts identified section this Notice After request will made acknowledgment same will given information term within which information will made

available
TROPICAL TRAVEL
AGENCY TOURISM
will
make every effort respond such requests within month less

although necessary extend this period complex

requests

addition TROPICAL TRAVEL AGENCY TOURISM reserves

right deny access
Information reason
permitted applicable laws request access correction Information denied reasons such refusal

will always communicated writing unless unreasonable when required local data protection laws communications related

requests

access Personal

Data must formally made writing through contacts identified section this Notice requested restrict
stop

using Personal

Data withdrawing
consent previously provided processing Personal Data ability provide
services quality services impacted negatively example most travel bookings must made under traveler's full

name must include contact details appropriate identification passport details reservations made without

this

information Personal Data shared with TROPICAL TRAVEL AGENCY TOURISM should accurate individuals agree update them whenever necessary addition they agree that absence update TROPICAL AGENCIA VIAGENS

TURISMO assume that data submitted correct person time request
TROPICAL TRAVEL

AGENCY LOGISTICS stop

sending marketing communications cancellation links provided marketing emails through contacts indicated section this article Notice situations listed above requested provide valid
means

identification applicant ensure that TROPICAL AGENCIA VIAGENS TURISMO complies with security obligations prevents

unauthorized disclosure Personal

Data TROPICAL reserves right charge reasonable

administrative

following manifestly unfounded excessive requests regarding access Personal Data additional copies Personal Data requested Integration with social networks TROPICAL's sites mobile applications use resources social networking tools like "Like" "Share" buttons These resources provided operated external companies example Facebook also hosted external companies directly website mobile application Social Tools collect data related page visited website mobile

application address cookies improve functioning Social Tools user activated social

networking accounts

they able share data about visiting using website mobile application with those same social network accounts this interactions with Social Tools registered third parties addition outside companies share with Personal Information

accordance with their policies such their name profile picture friend lists other information that individuals have

chosen make available with

those same companies these cases

share this data with third party company purpose marketing driven

through these
same social networking platforms this situation
users have option manage data sharing
able disable targeted marketing

privacy settings

their social networks

interactions with Social

Tools

governed privacy

policy

external company that provides them More information data protection practices these companies

should consulted

directly companies' privacy policy

Addresses When user accesses website uses mobile

application
opens digital correspondence TROPICAL servers register data referring device network which user connected including
address address series numbers

that identify computer

assigned when access Internet addresses used TROPICAL

administration systems investigation security problems compilation

anonymous data website mobile applications
addresses also

associated with other Personal Data available individuals purposes described

above example

better tailor marketing

advertising materials provided user chosen

receive digital marketing Tracking Technologies Cookies TROPICAL third party analytics services from websites mobile applications such those listed "Cookies Policy" Providers such services such technologies cookies beacons help analyze visitors using websites
apps information
cookies tracking
technologies

should consult

Cookies Policy

TROPICAL AGENCIA

VIAGENS TURISMO Associated websites TROPICAL websites contain links third party websites over which TROPICAL TRAVEL AGENCY TOURISM control TROPICAL TRAVEL AGENCY TOURISM responsible privacy practices content associated websites TROPICAL AGENCIA VIAGENS TURISMO recommends reading privacy policies

associated websites that visited

their privacy practices
policies differ from those TROPICAL AGENCIA VIAGENS TURISMO Feedback Complaints
Contract questions comments complaints about

this Notice about treatment Personal Data; wish inform TROPICAL

AGENCIA VIAGENS

TURISMO about change correction Personal

Data;

wish receive information about Personal Data that processed TROPICAL AGENCIA VIAGENS TURISMO LDA; claim comment related data protection; should addressed TROPICAL AGENCIA VIAGENS TURISMO

through contacts below: Contact name TROPICAL AGENCIA VIAGENS TURISMO LDA: JOÃO PINTO email: joaopinto@turitropical Address:

Tenente Leonardo Meireles 4590 Paços

Ferreira
TROPICAL AGENCIA VIAGENS TURISMO will respond queries complaints received soon possible Changes

notice This Notice changed updated change Notice made revised

version

will duly filed published dated website

TROPICAL

AGENCIA VIAGENS TURISMO when exists justified addition the notice clients consent include other types treatment This Privacy Notice last updated 2018 TROPICAL About Contacts Private Access Remove Email from Mailing List NAVIGATION Featured Tailor Made Experiences Incoming Corporate MORE INFO Privacy Policy Terms

Contacts Electronic

Complaint Book SOCIAL NETWORKS Facebook

Twitter LinkedIn

compliance with 144/2015 inform that resolution consumer disputes

should contact arbitration committee Turismo Portugal turismodeportugal Tropical Travel Tourism Agency RNAVT 2016 Social PT 502691140 Enrolled Paços

Ferreira 00740/920123 2019 Tropical

desenvolvido BYDAS Introduction This

Privacy Notice "Notice"

establishes TROPICAL AGÊNCIA VIAGENS TURISMO Protects privacy Personal Data

employees customers partners other entity with which TROPICAL AGENCIA VIAGENS TURISMO related context Turitropical Travel Agency

Paços Ferreira Paredes travel agency Travel agency Penafiel Travel tourism vacations beaches Algarve hotels Privacy Policy Turitropical Introduction This
Privacy Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO

Protects privacy Personal Data employees customers partners

other entity

with which TROPICAL AGENCIA VIAGENS TURISMO related

context

activity Being travel

agency TROPICAL TRAVEL AGENCY LOGISTICS
needs collect disclose

Personal Data perform functions business activities including

realization management

travel reservations behalf clients TROPICAL TRAVEL AGENCY TOURISM committed protecting privacy confidentiality Personal Data maintaining controlled environment physical electronic human

procedural controls

line with operational risks context General Regulation Data Protection 2016/679 "RGPD" TROPICAL TRAVEL AGENCY TOURISM "data controller" personal information that provided context relationship with clients other interested parties providing Personal Data

Stakeholders agree that this Notice will apply handle your Personal Data consent being collected used disclosed detailed this Notice agree part this Notice Stakeholders shall provide with
your Personal Information

Failure provide with

your

Personal Data well withdraw Consent provided under this Notice affect ability provide Services adversely affect quality services provide example most travel bookings must made with traveler's full name must include contact details appropriate identification passport details

make reservations without

this information Note that there cases where local data protection laws impose more restrictive Personal

Data processing practices than practices forth this Notice When this occurs will adjust

Personal Data processing practices comply with

those same
local laws What personal data
collect? Personal

Data have meaning given local data protection laws where RGPD applies meaning considered given

under

RGPD Personal

Data generally

means data related individual that

identified from such data; identifiable from combination such

data with other available data Generally type Personal Information collect necessary facilitate travel arrangements support reservations organize travel related services products behalf

customers this

regard typically

process following types

Personal Data about customers:

Contact information such name home mailing address phone number mail address Payment data; Detailed passport data; Loyalty program frequent flyer data; Data

dietary needs health problems Other relevant data travel plans required travel service provider

airlines

accommodation tourism providers When customers contact other purposes Personal Data also collected connection with these purposes example

collect

Personal Data that contact customers context contest campaign which they have signed respond questions comments they have

sent also
collect

data necessary business activities related entities including example financial details

required process transactions
video surveillance images used security

purposes other relevant Personal Data that customers want provide some circumstances collect Personal Data that

considered sensitive data according local data protection laws Sensitive data include limited racial ethnic origin philosophical religious beliefs affiliations sexual preferences practices criminal history alleged criminal offense affiliation political professional commercial associations biometric genetic information data financial health data will only collect sensitive data accordance with local data protection laws with explicit consent visa where data reasonably necessary directly related more functions

operational activities

example make

travel plans unless

required permitted extent

permitted required local data protection
laws customers consent that disclose your sensitive data solely purpose which collected
unless subsequently receive your consent
another purpose example clients provide with travel health insurance information they wish make customers consent that disclose
such health information their behalf
contacts

made with travel insurance provider Another example

when clients want know their religious beliefs because they interested example certain vacation
packages allowing disclosure this

information make trip operational will

sensitive data purposes other
than those which collected unless have received consent holders collect personal data? only collect
Personal

Data accordance with local data protection laws generally collect Personal Data context contacts with

customers unless unreasonable impractical Generally this collection will occur when customers: contact person phone letter mail; visit through website; contact through social networks also collect Personal Data when

customers: purchase questions

about travel plans other products services; enter

contests register campaigns

promotions; sign receive

marketing communications example newsletters

request

brochures other information some circumstances necessary collect Personal Data from customers from

third parties

This
includes cases where individual makes travel reservation behalf another person example family reservation group booking made employer When this happens authorize person

making travel reservation behalf

other traveler reservation well with consent that person

collect disclose Personal Data accordance with
this Notice clients should inform immediately they aware that their Personal Data
been provided another person without their consent they have obtained such consent before

providing with Personal Data

another individual make every effort maintain
accuracy

completeness Personal Data store

ensure that Personal

Data current However interested party contact immediately there change their Personal Data they aware that have inaccurate Personal Data please section below responsible losses

arising from inaccurate erroneous defective incomplete
personal information that Interested Parties anyone acting your behalf provide personal data? will only process Personal Data when: have
been given consent such processing which withdrawn time detailed
section this Notice This processing necessary provide services; Such
processing necessary

fulfillment legal

obligations; Such processing

necessary legitimate interests

third party receives such Personal

Data detailed sections this Notice When customer contacts context travel inquiry booking

purpose
which collect your Personal Data generally provide travel advice help booking
products
services related travel travels However purpose collection different depending specific circumstances disclosed this Notice collection Personal Data participation campaign collection feedback When

customer makes

travel product service reservation with support usually agent travel
service providers example
hotel this case process Personal Data necessary provide requested services including collection Personal Data internal purposes described this Notice travel service provider whom agent example provide contracted services example book flight through TROPICAL TRAVEL AGENCY LOGISTICS will Personal Data allow flight reserved

will disclose Personal Data airline allow provide flight service share data with travel service providers

hotels airlines rental companies other
providers related travel reservations These travel
service providers also Personal Data described their respective privacy policies additional information that facilitates booking trip providing
requested

services recommend that Customers review privacy policies travel service

providers that purchased
through TROPICAL AGENCIA VIAGENS TURISMO will provide copies relevant terms conditions privacy policies travel service providers upon request agents many travel service providers worldwide possible refer this Notice travel service providers whom operate particular their locations more information about

disclosure Personal

Data

travel service providers located outside RGPD context please refer

section this Notice

there concern regarding transfer Personal Data travel service provider further information required section this Notice purposes which collect Personal Data also include: provide services tools that

Customers
choose example saving Personal Data website allow early filling online forms identification fraud errors; legal regulatory
compliance; develop improve products services; maintaining improving relationship with Customers namely creating maintaining customer profile that allows provision service line with their preferences; market research evaluation customer satisfaction feedback services provide; facilitate participation Clients loyalty programs; perform analyzes

related services including limited preference trends sales travel

destinations; support internal organization accounting; support compliance

with legal obligations applicable customs immigration requirements related travel; other purposes authorized required example avoid threat life health safety protection enforce

legal rights company Where permitted local data protection laws Personal Data perform marketing

activities related
products services

third parties that believe interest Customers unless they have requested receive such data information These campaigns include limited emailing

digital marketing other electronic notifications Personal Data will used sending
digital marketing

material including newsletters mail Customers have chosen receive them Customers sign receive newsletters other promotional

digital marketing materials

following relevant links website requesting that employees individual does wish receive promotional marketing material from
participate market consultations

receive other types communication should refer sections this Notice What personal information disclosed third parties?

TROPICAL TRAVICA AGENCIA VIAGENS

TURISMO sell rent exchange Personal Data

Personal

Data will only disclosed third parties accordance with provisions this Notice

accordance with local data protection laws note: this Notice
reference "disclosing" includes transferring sharing verbally writing sending making Personal Data available another entity Personal Data disclosed following types third parties: entities suppliers service

providers including: circumstances

each circumstances described section this Notice "How Personal Data?" providers solutions that support delivering products services such external data hosting providers publishers printers distributors marketing materials; organizers events exhibitions; marketing market consultation agencies; courier

services courier services; external

consultants such lawyers accountants auditors recruitment consultants travel service providers such travel wholesalers tour operators airlines hotels rental companies transfer managers other related

service
providers; third party whom assign transfer rights obligations; persons
making travel reservations behalf others family member friend worker context
corporate corporate

government business travel; contact persons example family member when Clients contactable contact opinion Customer's interest example where person concerned about their welfare needs behalf Client unforeseen circumstances required authorized applicable comply with legal obligations TROPICAL AGENCIA VIAGENS TURISMO LDA; customs immigration services comply with applicable legal obligations context travel; government agencies public

authorities comply with valid authorized requests including court orders other valid legal process;

regulatory authorities

enforcement authorities including fraud protection related security purposes; agencies where there

suspicion illegal activity
where Personal Data necessary part investigation denunciation subject addition above will disclose Personal Data without consent unless believe that disclosure necessary reduce prevent threat

life health

safety individual public health
safety

particular prevention detection investigation

punishment criminal offenses where such disclosure authorized required including applicable data

protection privacy

laws websites social networks

TROPICAL TRAVEL AGENCY TOURISM users choose certain third party resources with

which

associate These features which include social

networking tools location operated third parties clearly identified such These third parties share Personal Data
accordance with
their privacy policies recommend

that review their privacy policies

event that
consider these relevant tools What personal

data transferred abroad? disclose

Personal Data
certain recipients abroad described below warrant that such international transfers necessary execution contract between Customers third parties abroad that

subject appropriate adequate safeguards required local data protection laws RGPD will provide copies

relevant

safeguards documents upon request section this

Notice Personal Data transferred outside entity located jurisdiction

where possible guarantee level data

protection equal that RGPD such cases TROPICAL

AGENCIA VIAGENS TURISMO responsible these recipients

handle store
process Personal Data
Related entities

abroad TROPICAL TRAVEL AGENCY TOURISM operates global business including

operations

Africa Europe North America South America Oceania Personal Data disclosed with related entities abroad support travel

reservation enable

administrative

consultative technical services

including
storage processing such data Travel service providers located abroad order provide services necessary disclose Personal Data relevant suppliers travel services abroad deal with many different travel service providers around world location relevant travel
service provider will

depend travel services provided Relevant travel service providers will most cases receive Personal

Data country which they will provide services which their business based service providers located abroad also need disclose Personal Information to  service providers located abroad purpose supporting provision services including storage processing such data

Generally will
only disclose Personal Information such recipients abroad context travel reservation allow provision administrative
technical

services provided

behalf there

specific doubt
where whom Personal Data
submitted please refer
section this
Notice Information security TROPICAL TRAVEL AGENCY committed

protecting Personal Data implementing maintaining appropriate technical

organizational
human control
measures ensure

level safety aligned with

risks related accidental unlawful destruction;

loss; unauthorized alteration

disclosure; improper access Personal Data transmitted stored processed TROPICAL TRAVEL TOURISM AGENCY regularly monitors reviews security controls strives protect

Personal

Data same that protects your sensitive Business Information TROPICAL TRAVEL AGENCY TOURISM destroys deprives Personal Data

whenever ceases relevant
business required Rights Personal Data collect interested party

that TROPICAL TRAVEL AGENCY TOURISM Personal Data that intends: update modify delete

obtain copy Personal
Data; restrict prevent personal information including withdrawal prior consent given processing
such

information; obtain

copy

personal information that been processed basis your consent necessary perform contract which party  you must formally

submit request TROPICAL AGENCIA VIAGENS TURISMO through contacts identified section this Notice After request will made acknowledgment same will given information term within which information will made available TROPICAL TRAVEL AGENCY TOURISM will make every effort

respond such requests within month less although necessary extend this

period

complex requests addition TROPICAL TRAVEL AGENCY TOURISM reserves right deny access Information reason permitted applicable laws request access correction Information denied

reasons such refusal will always communicated writing
unless unreasonable when required local data protection laws communications related requests access Personal Data must formally made writing through contacts identified section this Notice requested restrict stop using Personal Data withdrawing consent previously provided processing Personal Data
ability provide services quality services impacted negatively example most travel bookings must
made under
traveler's full name must include contact details appropriate identification passport details reservations made without this
information Personal Data shared with TROPICAL TRAVEL AGENCY TOURISM should accurate individuals agree update them whenever necessary addition they agree that absence
update

TROPICAL AGENCIA VIAGENS TURISMO assume that data submitted correct person time request TROPICAL TRAVEL AGENCY LOGISTICS stop sending marketing communications cancellation links provided marketing emails through contacts indicated section

this article Notice situations listed
above

requested provide valid means identification applicant ensure that TROPICAL AGENCIA

VIAGENS TURISMO complies with security obligations prevents unauthorized disclosure Personal Data TROPICAL reserves right charge reasonable administrative following manifestly

unfounded excessive requests regarding access Personal Data additional

copies Personal Data requested Integration

with social networks TROPICAL's sites mobile applications use resources social networking tools

like "Like" "Share" buttons These resources provided operated external companies example Facebook also hosted external companies

directly website mobile application Social Tools collect data related page visited website

mobile application address cookies improve functioning Social Tools user activated social networking accounts

they able share data about visiting using
website mobile application with those same social network accounts this interactions with Social Tools registered third parties addition outside companies share with Personal Information accordance with their policies
such
their name profile picture

friend lists other information that individuals have chosen make available with those same companies these cases share this

data
with third party company purpose marketing driven through these same
social networking platforms this situation users have option manage data
sharing able

disable targeted marketing privacy settings

their
social networks interactions with Social Tools governed privacy policy external
company that provides them More information data protection practices these

companies should consulted directly

companies' privacy policy Addresses When user accesses website uses
mobile
application opens digital correspondence TROPICAL servers register data referring device network which user connected

including address address series numbers that identify computer assigned when access Internet addresses used TROPICAL administration systems investigation security problems compilation anonymous data website mobile applications addresses also associated

with other Personal Data available individuals purposes described above

example better

tailor marketing advertising

materials
provided user chosen receive digital marketing Tracking Technologies Cookies
TROPICAL

third party

analytics services from websites mobile applications such

those

listed "Cookies Policy" Providers

such services such technologies cookies beacons help analyze visitors using websites apps information cookies
tracking

technologies should consult Cookies Policy

TROPICAL AGENCIA

VIAGENS TURISMO Associated websites TROPICAL websites contain links third

party
websites over which TROPICAL TRAVEL
AGENCY

TOURISM control TROPICAL

TRAVEL

AGENCY TOURISM responsible privacy practices content associated websites TROPICAL AGENCIA VIAGENS TURISMO recommends reading privacy policies associated websites that visited their privacy

practices policies
differ from those TROPICAL AGENCIA VIAGENS TURISMO
Feedback Complaints

Contract questions comments complaints about this Notice about treatment Personal Data; wish inform TROPICAL AGENCIA VIAGENS

TURISMO about change correction Personal Data; wish

receive information about Personal Data that processed TROPICAL
AGENCIA VIAGENS TURISMO LDA; claim comment related data protection; should addressed TROPICAL AGENCIA VIAGENS TURISMO through contacts below:

Contact name TROPICAL AGENCIA VIAGENS TURISMO LDA: JOÃO

PINTO
email: joaopinto@turitropical Address: Tenente Leonardo Meireles 4590
Paços Ferreira TROPICAL AGENCIA
VIAGENS TURISMO will

respond queries

complaints received soon possible

Changes notice This Notice changed updated change Notice

made

revised version will duly filed published dated website TROPICAL AGENCIA VIAGENS

TURISMO when
exists justified addition

the notice clients consent include other types treatment This Privacy Notice last updated 2018

Privacy Policy Introduction This Privacy Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO Protects privacy Personal Data employees customers partners other entity with which TROPICAL AGENCIA VIAGENS TURISMO related

context activity Being

travel agency

TROPICAL TRAVEL AGENCY LOGISTICS needs collect disclose Personal Data

perform
functions business activities including realization management travel reservations behalf clients TROPICAL

TRAVEL AGENCY TOURISM committed

protecting

privacy confidentiality

Personal Data
maintaining

controlled environment physical electronic human procedural controls line with operational risks context General Regulation Data Protection 2016/679 "RGPD" TROPICAL TRAVEL

AGENCY

TOURISM "data controller"

personal information

that provided
context relationship with
clients

other interested

parties providing Personal Data Stakeholders agree that this Notice will apply handle your Personal Data consent being collected used disclosed detailed this Notice agree part

this Notice Stakeholders shall provide with your Personal Information Failure provide with your Personal Data well withdraw Consent provided under this Notice affect ability provide Services adversely affect quality services

provide
example most travel bookings must made with traveler's full name must include contact details appropriate identification passport
details make reservations without this information Note that there cases where local data protection laws impose more restrictive Personal Data processing practices than
practices forth this Notice When this occurs

will adjust Personal Data processing practices comply with those same local laws What personal data collect? Personal Data have meaning given local data protection laws where

RGPD applies

meaning considered given under RGPD Personal Data generally means data related individual that identified from such data; identifiable from combination such data with other available data Generally type Personal Information

collect necessary

facilitate travel arrangements support

reservations organize travel related services products behalf customers this regard typically process following types Personal Data about customers: Contact information such

name home mailing address

phone number mail address Payment data; Detailed passport data; Loyalty program frequent flyer data; Data dietary

needs health problems

Other relevant data travel plans required travel service provider airlines accommodation tourism providers

When

customers contact other

purposes Personal

Data also collected connection

with
these purposes example collect Personal Data

that contact customers context contest

campaign which they have signed respond questions comments they have sent also collect data necessary business activities related entities including example financial details required

process transactions video surveillance images used security purposes other relevant Personal Data that customers want provide some circumstances collect Personal Data

that

considered sensitive data according local data protection laws

Sensitive data include limited

racial ethnic origin philosophical

religious beliefs

affiliations sexual preferences
practices criminal history alleged criminal offense affiliation political

professional commercial associations biometric genetic information data financial health data will only collect sensitive data accordance with local

data protection laws

with

explicit consent visa where data reasonably

necessary directly related

more

functions operational

activities example make travel plans unless required permitted extent
permitted

required local data protection laws customers

consent that disclose your sensitive data

solely purpose which collected unless subsequently
receive your consent another purpose example
clients provide
with travel health insurance information they wish make customers consent that disclose such health information their behalf contacts made with travel insurance provider Another example when clients want know their religious beliefs because they interested example certain vacation packages allowing disclosure this
information

make trip operational will sensitive data purposes other than those which collected unless have

received consent holders collect personal

data? only collect Personal Data accordance with local data protection laws generally collect Personal Data context contacts with customers unless unreasonable impractical Generally this collection will

occur when customers: contact person phone letter

mail; visit through website; contact through social networks also collect Personal Data when customers: purchase questions about travel plans other products services; enter contests register campaigns
promotions;

sign receive marketing communications example

newsletters request brochures other information some circumstances necessary collect Personal Data from customers from third parties This includes

cases

where individual makes travel reservation behalf another person example family reservation group booking made employer When this happens authorize person making travel reservation behalf other traveler reservation well with consent that person collect disclose Personal Data accordance with this

Notice clients should

inform

immediately they aware that their Personal Data been

provided another person
without their
consent they have obtained

such consent before providing with Personal Data another individual make every

effort
maintain accuracy
completeness Personal

Data store ensure that Personal Data current However interested party contact immediately there change their Personal Data they aware

that have

inaccurate Personal Data please section below responsible losses arising from inaccurate erroneous defective incomplete personal information

that Interested Parties
anyone acting your behalf provide
personal data?

will only

process Personal

Data when: have been given consent such processing which withdrawn time detailed section this Notice This processing necessary provide

services;
Such processing necessary fulfillment legal obligations; Such processing necessary legitimate interests third party receives such Personal Data

detailed sections

this
Notice When customer contacts context travel inquiry booking purpose which
collect your Personal Data

generally provide travel advice help booking products services related travel travels However purpose collection different depending specific circumstances disclosed this Notice collection Personal Data participation campaign collection feedback

When customer makes travel product service reservation with support

usually agent travel service providers

example hotel this case process Personal

Data necessary provide
requested services including collection Personal Data
internal purposes
described this Notice travel service

provider whom agent

example provide contracted services example book flight through TROPICAL TRAVEL AGENCY LOGISTICS will Personal Data allow flight reserved will
disclose
Personal Data airline
allow provide
flight service share data with travel service providers hotels airlines rental companies other providers related travel reservations These travel

service providers also Personal Data described their respective privacy policies

additional information
that facilitates booking trip providing requested services recommend that Customers review privacy policies travel service providers that purchased through TROPICAL AGENCIA VIAGENS
TURISMO
will provide copies relevant terms conditions privacy policies travel service providers upon request agents many travel service providers worldwide possible refer this Notice travel service providers whom operate particular their locations more information about disclosure Personal Data travel service providers located outside RGPD

context please refer section

this Notice there concern regarding transfer Personal Data travel
service

provider further information required section this Notice purposes which collect Personal Data also include: provide services tools that Customers

choose example saving Personal Data website allow early

filling online

forms identification fraud errors;

legal regulatory compliance;

develop improve products

services; maintaining improving
relationship with Customers namely creating maintaining customer profile that allows provision service
line with
their preferences;

market research evaluation customer satisfaction feedback services provide; facilitate participation Clients loyalty programs; perform analyzes related services including limited preference

trends sales

travel destinations; support internal organization accounting; support compliance with legal obligations applicable customs immigration requirements related travel; other purposes

authorized
required example avoid threat life health safety protection enforce legal rights company Where permitted local data protection laws Personal

Data perform marketing activities related products services third parties that believe interest

Customers unless they
have requested
receive such

data information These campaigns include limited emailing

digital marketing other

electronic notifications Personal Data will

used sending

digital marketing material including newsletters mail Customers have chosen receive them Customers sign receive

newsletters

other promotional digital marketing materials following relevant links website requesting that employees individual does wish

receive promotional
marketing material from participate market consultations receive other types communication should refer sections
this Notice

What personal

information
disclosed third parties? TROPICAL TRAVICA AGENCIA VIAGENS TURISMO sell rent exchange Personal Data Personal Data will

only disclosed third parties accordance with provisions this Notice accordance with local data protection laws note: this Notice reference "disclosing" includes transferring sharing verbally

writing sending making

Personal Data available another entity Personal Data disclosed following types

third

parties: entities suppliers service providers including: circumstances each circumstances described section this Notice "How Personal Data?" providers solutions that support delivering products services such external data

hosting

providers publishers printers distributors marketing materials; organizers events

exhibitions;

marketing market consultation agencies; courier services courier services; external consultants such lawyers

accountants auditors recruitment consultants travel service providers such travel wholesalers tour

operators airlines
hotels rental
companies transfer managers other related

service providers;

third

party whom assign

transfer rights obligations; persons making travel reservations behalf others
family member

friend worker context corporate corporate government business travel; contact persons

example family member when Clients contactable contact opinion Customer's interest example where person concerned about their welfare needs behalf Client

unforeseen
circumstances required authorized applicable comply with legal

obligations TROPICAL AGENCIA

VIAGENS TURISMO LDA; customs immigration services comply with applicable legal

obligations context travel; government agencies public authorities comply with valid authorized

requests including court orders

other valid legal process; regulatory authorities enforcement authorities including fraud protection related security

purposes; agencies
where there suspicion illegal activity where

Personal Data necessary part investigation denunciation subject addition

above will disclose Personal Data without consent unless believe that disclosure necessary reduce prevent threat life health safety individual public health safety particular prevention detection investigation punishment
criminal offenses where such disclosure authorized required including applicable data protection privacy laws websites social networks TROPICAL TRAVEL AGENCY TOURISM users choose certain third party resources with
which associate These features
which include social networking tools location operated third parties clearly
identified such
These

third parties share Personal Data accordance with their privacy policies recommend that review their privacy policies event that consider

these relevant tools What personal data

transferred abroad? disclose Personal Data certain recipients abroad described below warrant that such

international transfers

necessary execution contract between Customers third parties abroad that subject appropriate adequate safeguards

required

local data

protection

laws RGPD

will

provide copies relevant safeguards documents upon request section this Notice

Personal

Data transferred outside entity

located jurisdiction where possible guarantee level data protection equal that RGPD such cases

TROPICAL AGENCIA VIAGENS TURISMO responsible these recipients
handle
store process Personal Data Related entities
abroad

TROPICAL TRAVEL AGENCY TOURISM operates global business including operations

Africa Europe
North America South America Oceania Personal Data disclosed with related entities abroad support travel reservation enable administrative consultative technical services including storage processing such data Travel service

providers located abroad order provide services necessary disclose Personal Data relevant

suppliers travel

services

abroad deal with many different travel service providers

around world

location relevant travel service provider will depend travel services

provided Relevant

travel service providers will most cases

receive

Personal Data

country

which they will provide services which their business based service providers located abroad also need disclose Personal Information to  service providers located

abroad purpose supporting

provision services including storage

processing such data Generally will only

disclose Personal Information such recipients abroad context

travel

reservation allow provision administrative technical services provided behalf there specific doubt

where whom Personal Data submitted please refer section this Notice Information security TROPICAL TRAVEL

AGENCY

committed protecting Personal Data implementing maintaining appropriate technical organizational human control measures ensure level safety aligned with risks related accidental

unlawful destruction; loss;
unauthorized
alteration disclosure; improper access Personal Data transmitted
stored

processed TROPICAL TRAVEL TOURISM AGENCY regularly monitors

reviews security

controls strives

protect Personal Data same that protects your sensitive Business Information TROPICAL TRAVEL AGENCY TOURISM destroys deprives Personal Data
whenever

ceases relevant business required Rights Personal Data collect interested party that TROPICAL TRAVEL AGENCY TOURISM Personal Data that

intends: update modify
delete obtain copy Personal

Data; restrict prevent personal information including withdrawal prior consent given processing such information; obtain copy personal information that

been processed

basis your consent necessary perform contract

which party  you must formally

submit request TROPICAL AGENCIA VIAGENS TURISMO through contacts identified section this Notice After request will made acknowledgment same

will given information term within which information will made available TROPICAL TRAVEL

AGENCY

TOURISM will make every effort respond such requests within month less although necessary extend this period complex requests addition TROPICAL TRAVEL

AGENCY TOURISM reserves right deny access Information reason permitted applicable laws request access correction
Information

denied reasons such refusal will always communicated writing

unless unreasonable when required local data protection laws communications related requests

access
Personal Data
must
formally made writing through contacts identified section this Notice
requested
restrict stop using Personal

Data withdrawing consent previously provided processing Personal Data ability provide services quality services impacted negatively

example most travel bookings must made under traveler's full name
must include

contact details

appropriate identification passport details reservations made without this

information Personal Data shared with TROPICAL TRAVEL AGENCY

TOURISM

should accurate individuals agree update them whenever necessary addition they agree that absence update TROPICAL AGENCIA VIAGENS

TURISMO

assume that data submitted correct person time request TROPICAL TRAVEL AGENCY LOGISTICS stop sending marketing communications cancellation links provided marketing emails through contacts indicated

section
this article Notice situations listed above requested provide valid means identification applicant ensure that TROPICAL AGENCIA VIAGENS TURISMO complies with security obligations prevents unauthorized disclosure Personal
Data

TROPICAL reserves right charge reasonable administrative following manifestly

unfounded
excessive requests
regarding
access Personal Data additional copies Personal Data requested Integration with social networks TROPICAL's sites mobile applications use resources social networking tools like "Like" "Share" buttons These resources provided operated

external companies

example

Facebook also hosted external companies

directly
website mobile application Social
Tools collect data
related page visited website mobile application address cookies improve
functioning Social Tools user activated social networking accounts they
able

share data about visiting using website mobile application with

those same social network accounts this interactions with Social

Tools

registered third parties addition outside companies share with Personal Information accordance with their policies

such

their name profile picture friend lists other

information that individuals have chosen make available with those same companies

these cases share this data with third party company

purpose
marketing driven through these same social networking platforms this situation users have option manage data sharing able disable targeted marketing privacy settings their social
networks

interactions with Social Tools governed

privacy policy external company that provides

them More information data protection practices these

companies should consulted directly companies' privacy policy
Addresses When user accesses

website uses mobile

application opens digital correspondence TROPICAL servers register data

referring device network which user connected including address address series numbers that identify computer assigned when
access
Internet addresses

used TROPICAL

administration systems investigation security problems

compilation

anonymous data website mobile applications addresses also

associated with other Personal

Data

available individuals purposes described above example better tailor marketing advertising materials provided user

chosen receive digital marketing Tracking Technologies Cookies TROPICAL third party analytics services from websites mobile applications
such those
listed "Cookies Policy" Providers

such services such technologies

cookies beacons help analyze visitors using websites apps information cookies tracking technologies should consult Cookies Policy TROPICAL AGENCIA VIAGENS

TURISMO

Associated websites TROPICAL websites contain

links

third party websites over

which TROPICAL TRAVEL AGENCY TOURISM

control TROPICAL

TRAVEL AGENCY TOURISM responsible privacy practices content associated websites TROPICAL AGENCIA VIAGENS TURISMO recommends reading privacy policies associated websites that visited their privacy

practices policies differ from those TROPICAL

AGENCIA VIAGENS TURISMO Feedback Complaints Contract questions comments complaints about this Notice about treatment Personal Data; wish inform TROPICAL AGENCIA VIAGENS TURISMO about change correction Personal Data; wish

receive
information about Personal Data that processed TROPICAL AGENCIA VIAGENS TURISMO LDA; claim

comment related data protection; should addressed TROPICAL AGENCIA VIAGENS TURISMO

through contacts below:

Contact
name TROPICAL AGENCIA VIAGENS TURISMO LDA: JOÃO PINTO email: joaopinto@turitropical Address: Tenente Leonardo Meireles 4590 Paços Ferreira TROPICAL AGENCIA
VIAGENS TURISMO
will respond queries complaints received soon possible
Changes notice This
Notice changed updated change Notice made revised version
will

duly filed published dated website TROPICAL AGENCIA VIAGENS TURISMO when exists justified addition the notice clients consent include other types treatment This Privacy Notice

last updated

2018 +351 geral@turitropical Private Access

About Featured

Leisure Travel

City Breaks Long Distance Trips Honeymoon Beaches Getaways Tailor Made Experiences Corporate Travel Incoming Contacts Privacy Policy Introduction This Privacy Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO Protects privacy Personal Data employees customers partners other entity
with which TROPICAL AGENCIA VIAGENS TURISMO related context activity Being travel agency TROPICAL TRAVEL AGENCY LOGISTICS needs collect
disclose Personal Data perform functions business activities including realization management

travel reservations behalf clients TROPICAL TRAVEL AGENCY TOURISM committed protecting privacy confidentiality Personal

Data

maintaining controlled environment physical electronic human procedural controls line with operational risks context

General Regulation Data

Protection 2016/679 "RGPD" TROPICAL TRAVEL

AGENCY TOURISM "data controller" personal information that provided context relationship with clients

other interested parties

providing Personal Data

Stakeholders

agree that this Notice will apply handle your Personal

Data consent

being collected used disclosed detailed this Notice agree part this Notice Stakeholders shall provide with your Personal Information Failure provide with your Personal Data well

withdraw Consent provided under this Notice affect
ability provide Services adversely affect quality services provide example most
travel bookings must made with traveler's
full name must
include contact

details appropriate identification passport details make reservations without this information Note that there cases where local data protection laws impose more

restrictive

Personal Data processing practices than practices forth this Notice When this occurs

will adjust Personal Data processing

practices comply
with those same local laws What personal data collect? Personal Data have
meaning
given local
data protection laws
where RGPD applies meaning considered given under RGPD Personal Data

generally means data related individual that identified

from such data;

identifiable from combination such data with

other available data Generally type
Personal Information collect
necessary
facilitate travel arrangements support reservations organize travel
related services
products behalf customers this regard typically process
following
types Personal Data about customers: Contact information such name home mailing address phone
number mail address Payment data; Detailed passport data; Loyalty program frequent flyer data; Data dietary
needs health

problems Other relevant data travel

plans

required travel service provider airlines accommodation tourism providers

When customers contact other purposes Personal Data also collected connection
with these purposes example collect Personal Data that contact customers context contest campaign which they have signed respond questions
comments

they have sent also collect data necessary

business activities related

entities including example financial details

required

process transactions video surveillance images used security purposes other relevant Personal Data that customers

want provide some circumstances collect Personal Data that considered sensitive

data

according local data protection

laws Sensitive data include limited racial ethnic origin philosophical religious beliefs affiliations sexual preferences practices criminal history alleged criminal
offense
affiliation political professional commercial associations biometric genetic information

data financial health data will only

collect sensitive data accordance with local data protection laws with explicit consent visa
where data reasonably necessary directly related more functions operational activities example make travel plans unless required permitted extent permitted required local data protection laws customers consent that disclose your sensitive data solely purpose
which

collected unless

subsequently receive

your consent another purpose example clients provide with travel health insurance information they wish make

customers consent

that disclose such health information their behalf contacts made

with travel

insurance provider Another example when clients want know their religious beliefs because they interested example certain vacation packages

allowing disclosure this information make trip operational will sensitive data purposes other than those
which
collected unless have received consent holders collect personal data? only collect Personal Data accordance with local data protection laws generally collect Personal Data context contacts
with

customers unless unreasonable impractical Generally this collection will occur when customers: contact person

phone

letter mail; visit

through website; contact through social networks also collect Personal Data when customers: purchase questions about travel plans other

products services; enter contests

register campaigns promotions; sign
receive marketing communications example newsletters request brochures other information some circumstances necessary collect Personal Data from customers from third parties This includes cases where
individual makes

travel reservation behalf another person example family reservation

group booking made employer

When this happens authorize person making travel reservation behalf other traveler reservation well with
consent that
person collect

disclose Personal Data accordance with this Notice clients should inform immediately they aware that their

Personal

Data been provided another

person without their consent they have obtained such consent before providing with Personal Data another individual make every effort

maintain accuracy completeness Personal Data store ensure that Personal

Data current However

interested party contact immediately
there change their Personal Data they aware that have inaccurate Personal Data please section below responsible losses arising from inaccurate erroneous
defective incomplete personal information that Interested Parties anyone acting your behalf provide personal data?
will only process

Personal Data when:

have

been given consent such processing which withdrawn time

detailed

section this Notice This processing necessary provide services; Such processing

necessary fulfillment legal obligations; Such processing necessary legitimate
interests

third party receives such Personal Data detailed sections this Notice When customer contacts context travel inquiry booking purpose which collect your

Personal Data generally provide travel advice help booking

products services related travel travels However purpose

collection different depending specific circumstances disclosed this Notice collection Personal Data participation campaign

collection feedback When customer makes travel product service reservation with support usually agent travel service providers example hotel this case process Personal Data necessary provide requested services including collection Personal Data internal purposes described this Notice travel service provider whom agent example provide contracted services example book flight

through

TROPICAL TRAVEL AGENCY LOGISTICS will Personal Data allow flight reserved

will disclose Personal Data airline allow
provide flight service share data with travel

service providers hotels airlines rental companies other providers related travel reservations These travel service providers also Personal Data described their respective privacy policies

additional information that facilitates booking trip providing requested services recommend that Customers review privacy policies travel service providers that purchased
through TROPICAL

AGENCIA VIAGENS

TURISMO will

provide copies relevant terms

conditions privacy policies

travel service providers upon request agents many travel service providers worldwide possible refer this Notice travel

service providers whom
operate particular their
locations
more information about disclosure Personal Data
travel service providers located outside

RGPD context please refer section this Notice there concern regarding transfer Personal Data travel service provider further information required section this Notice purposes which collect Personal Data

also include:

provide services tools

that Customers choose example saving Personal Data website allow early filling online forms

identification fraud errors;

legal regulatory compliance; develop improve products services; maintaining improving relationship with Customers namely creating maintaining customer profile that allows provision service line with their preferences;

market research

evaluation customer satisfaction feedback services provide; facilitate participation Clients loyalty programs; perform analyzes

related services including limited preference trends sales travel destinations;

support internal organization accounting; support compliance with legal obligations applicable customs immigration requirements related travel; other purposes authorized required example avoid threat life health safety protection enforce legal rights company Where permitted local data protection laws Personal Data perform marketing activities related products services third parties that

believe interest
Customers unless they have requested receive such data information These campaigns include limited emailing digital marketing other electronic notifications Personal Data will used sending

digital marketing material including newsletters mail Customers have chosen

receive them

Customers sign receive newsletters other promotional digital marketing materials following relevant links website requesting that employees individual does wish receive promotional marketing material

from participate market

consultations receive other types communication

should

refer sections this Notice What

personal information disclosed
third parties? TROPICAL TRAVICA AGENCIA VIAGENS TURISMO
sell rent exchange Personal Data Personal
Data
will only disclosed third parties
accordance
with provisions this Notice accordance with local data protection laws note: this Notice reference "disclosing" includes transferring sharing verbally writing sending making Personal Data available another entity Personal Data disclosed following types third parties: entities suppliers service
providers including: circumstances each circumstances described section this Notice "How Personal Data?" providers solutions that support delivering products services
such external data hosting providers

publishers printers

distributors marketing materials; organizers
events exhibitions; marketing market consultation
agencies; courier
services courier services; external consultants such lawyers accountants auditors recruitment
consultants travel service

providers such travel wholesalers tour

operators airlines
hotels rental companies transfer
managers
other related service providers;
third party

whom assign transfer

rights obligations;
persons making travel
reservations behalf others family member friend worker context corporate corporate government business travel; contact persons

example family member when Clients contactable contact opinion Customer's interest example where person concerned about their welfare needs behalf Client unforeseen circumstances

required authorized applicable comply

with legal obligations TROPICAL AGENCIA VIAGENS TURISMO

LDA;

customs immigration

services comply with applicable legal

obligations

context travel; government agencies public authorities comply with valid authorized requests

including court

orders other

valid legal process; regulatory authorities enforcement authorities including

fraud protection related

security purposes; agencies where there suspicion illegal activity where Personal Data necessary part investigation denunciation subject addition above will disclose Personal Data without consent unless believe that disclosure necessary reduce prevent threat life health safety individual

public health
safety particular
prevention detection investigation punishment criminal offenses where such disclosure authorized required including applicable
data protection privacy
laws websites social networks TROPICAL TRAVEL AGENCY TOURISM users choose certain third party resources with which associate These features which include social networking tools location operated third parties clearly identified such These third parties share Personal Data
accordance with their privacy policies recommend that review their privacy policies event that consider these relevant tools What personal data transferred abroad? disclose Personal Data certain recipients abroad described below warrant that such international transfers necessary execution contract between Customers third parties
abroad
that subject appropriate adequate safeguards required local data protection laws RGPD will provide copies relevant safeguards documents upon request section this Notice Personal Data transferred
outside entity
located jurisdiction where

possible guarantee level data protection equal that RGPD such cases TROPICAL AGENCIA

VIAGENS

TURISMO responsible these recipients handle store process Personal

Data

Related entities

abroad TROPICAL TRAVEL AGENCY TOURISM operates global

business including operations Africa Europe North America South America

Oceania

Personal Data disclosed with related

entities abroad support travel reservation enable administrative consultative technical services including storage processing such data Travel service providers located abroad

order

provide services necessary disclose Personal

Data relevant suppliers

travel
services abroad deal
with

many different travel service providers around world location relevant travel service provider will depend travel services provided Relevant travel service providers will most cases receive Personal Data country which

they will provide services which
their business based service providers located abroad also need disclose Personal Information to  service providers located abroad purpose supporting provision services including storage processing such data Generally will only disclose Personal Information such recipients

abroad context travel reservation allow provision administrative

technical services provided behalf there specific doubt where whom Personal Data submitted please refer section this Notice Information security TROPICAL TRAVEL AGENCY committed protecting Personal Data implementing maintaining appropriate technical organizational human control measures ensure level safety aligned with risks related accidental

unlawful destruction; loss; unauthorized alteration disclosure; improper access Personal Data transmitted stored processed TROPICAL TRAVEL
TOURISM AGENCY

regularly monitors reviews

security controls strives

protect
Personal Data same that protects your sensitive Business Information TROPICAL TRAVEL AGENCY TOURISM destroys deprives Personal Data whenever ceases relevant business required Rights Personal Data collect interested party that TROPICAL TRAVEL AGENCY TOURISM Personal Data that intends: update modify delete obtain copy Personal
Data; restrict

prevent personal information including withdrawal prior consent given processing such information; obtain copy personal information that

been

processed basis your consent necessary perform contract which party  you must

formally
submit request

TROPICAL AGENCIA VIAGENS TURISMO through contacts identified section this Notice After request will made acknowledgment same will given information term within which information will made available

TROPICAL TRAVEL

AGENCY TOURISM

will make every effort respond such requests within month less although necessary extend
this period complex requests addition

TROPICAL TRAVEL AGENCY TOURISM reserves right deny access Information reason permitted applicable laws request access correction Information denied reasons such refusal will always communicated writing unless unreasonable when required local

data protection
laws communications related requests
access

Personal Data must formally

made writing

through contacts identified section

this Notice requested

restrict stop using Personal Data withdrawing consent previously provided processing Personal Data ability provide services quality services impacted negatively example most travel bookings must

made under traveler's full name must include contact details
appropriate identification passport
details reservations made without this information

Personal Data

shared with TROPICAL TRAVEL AGENCY TOURISM should accurate individuals agree update them whenever

necessary addition they agree that absence update TROPICAL AGENCIA VIAGENS TURISMO assume

that data submitted correct person time request TROPICAL TRAVEL AGENCY LOGISTICS stop sending marketing

communications cancellation links provided

marketing emails through

contacts indicated section this article

Notice situations listed above requested
provide
valid means identification applicant ensure that TROPICAL AGENCIA VIAGENS TURISMO complies with security obligations prevents unauthorized disclosure Personal Data

TROPICAL reserves right charge reasonable administrative following manifestly unfounded excessive requests regarding access

Personal Data additional

copies Personal Data requested Integration with social networks TROPICAL's sites mobile applications use resources social networking tools like

"Like" "Share"

buttons These resources provided operated external companies

example Facebook also hosted external

companies directly website
mobile application Social Tools collect data related page visited website mobile application address cookies improve functioning Social Tools user activated social networking accounts they able share data about visiting using website mobile application with those same social network accounts this interactions with Social Tools registered third parties addition outside companies share with Personal Information accordance
with their policies such their name profile picture
friend lists

other information that individuals

have chosen

make available with those same companies these cases share this data with third party company purpose

marketing driven through these same social networking platforms this situation users have option

manage data sharing able
disable targeted marketing privacy settings their social networks interactions with Social
Tools governed privacy policy external

company that provides them More information data protection practices these companies should consulted directly companies' privacy

policy Addresses When user accesses website uses mobile application opens digital correspondence TROPICAL servers register data referring device
network

which user connected including address address series numbers that

identify computer

assigned when access Internet addresses used TROPICAL administration systems investigation security problems compilation anonymous data website mobile applications addresses also associated with other Personal Data available individuals purposes described

above
example better tailor marketing advertising materials
provided user
chosen receive digital marketing Tracking Technologies Cookies TROPICAL
third

party analytics services from

websites mobile applications such those
listed "Cookies Policy" Providers such services such technologies cookies beacons help analyze visitors using websites apps information cookies tracking technologies should consult
Cookies
Policy TROPICAL AGENCIA VIAGENS TURISMO Associated websites TROPICAL websites contain links third party websites over which TROPICAL TRAVEL
AGENCY TOURISM control TROPICAL TRAVEL AGENCY TOURISM

responsible privacy

practices content associated websites TROPICAL AGENCIA VIAGENS TURISMO recommends reading privacy policies associated websites that visited their privacy practices policies differ from those TROPICAL AGENCIA VIAGENS TURISMO Feedback Complaints Contract questions comments complaints about this Notice about
treatment Personal Data; wish inform TROPICAL AGENCIA VIAGENS TURISMO about change correction Personal Data; wish receive information about Personal Data that processed TROPICAL AGENCIA VIAGENS TURISMO LDA; claim comment related data protection; should addressed TROPICAL AGENCIA VIAGENS TURISMO through contacts below: Contact name TROPICAL AGENCIA VIAGENS TURISMO LDA: JOÃO PINTO email:

joaopinto@turitropical Address: Tenente Leonardo Meireles 4590 Paços Ferreira TROPICAL AGENCIA VIAGENS TURISMO will respond queries complaints received soon possible Changes notice This

Notice

changed updated change Notice made revised version

will
duly filed published dated website TROPICAL AGENCIA VIAGENS
TURISMO
when exists justified addition the notice clients consent include other types treatment This Privacy Notice last updated
2018 TROPICAL

About Contacts Private Access Remove Email from Mailing List

NAVIGATION Featured

Tailor Made Experiences Incoming Corporate
MORE

INFO Privacy Policy Terms Contacts Electronic Complaint Book SOCIAL NETWORKS Facebook Twitter LinkedIn compliance with 144/2015 inform

that resolution consumer

disputes
should contact
arbitration committee Turismo Portugal turismodeportugal Tropical Travel Tourism Agency RNAVT 2016 Social PT 502691140 Enrolled Paços Ferreira 00740/920123 2019 Tropical desenvolvido BYDAS Introduction This
Privacy

Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO

Protects privacy Personal Data employees customers
partners other entity with which TROPICAL
AGENCIA VIAGENS TURISMO related context

Turitropical Travel Agency Paços Ferreira Paredes

travel agency Travel agency Penafiel Travel

tourism vacations beaches Algarve hotels Privacy Policy Turitropical Introduction This Privacy Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO Protects privacy Personal Data

employees customers partners other entity with which TROPICAL AGENCIA VIAGENS TURISMO related context activity Being travel agency TROPICAL TRAVEL AGENCY LOGISTICS needs collect

disclose Personal Data

perform functions business activities including realization management travel

reservations behalf clients TROPICAL TRAVEL AGENCY TOURISM committed protecting

privacy confidentiality Personal
Data maintaining controlled environment
physical electronic human procedural controls line with operational risks
context General Regulation
Data Protection 2016/679 "RGPD" TROPICAL

TRAVEL AGENCY TOURISM

"data controller" personal information that provided context relationship with clients other interested parties providing Personal Data Stakeholders agree that this
Notice
will apply handle your Personal Data consent being collected

used disclosed detailed this Notice agree part

this Notice Stakeholders shall

provide with your Personal Information Failure provide with your Personal Data well withdraw Consent provided under this Notice affect ability provide Services adversely affect quality services provide example most travel bookings must made with

traveler's
full name must include contact details appropriate identification passport details make reservations

without this information Note that there cases where local data protection laws impose more restrictive Personal Data processing practices than

practices forth this

Notice

When this occurs

will adjust Personal Data processing practices comply with those same local laws What personal

data
collect? Personal Data
have

meaning given local data

protection
laws where RGPD applies meaning considered given under RGPD Personal Data generally
means data
related individual
that identified from such data; identifiable from combination such data with other available data

Generally type Personal Information collect necessary facilitate travel arrangements support reservations organize travel related services products

behalf customers this
regard typically process following types

Personal Data

about customers: Contact information

such name home mailing address

phone number mail address Payment data; Detailed passport data; Loyalty

program frequent flyer data; Data dietary needs health problems Other relevant data

travel plans required travel service provider airlines accommodation tourism

providers When

customers contact other purposes Personal Data also collected connection with these purposes example collect Personal Data that contact customers

context contest campaign which they
have signed
respond questions comments they have sent also collect
data necessary business activities related entities including example financial details
required process transactions video surveillance images used
security purposes other relevant Personal
Data that customers want provide

some circumstances collect Personal Data that considered sensitive data according local data protection laws Sensitive data include limited racial ethnic origin philosophical religious beliefs affiliations sexual preferences practices criminal history alleged criminal offense affiliation political professional commercial associations biometric genetic information data financial health data will only collect sensitive data accordance with local data protection laws with

explicit consent

visa where data reasonably

necessary
directly related
more functions
operational activities example make travel plans unless required permitted extent permitted required local data protection
laws customers consent that disclose
your sensitive data solely purpose which collected
unless subsequently receive your consent
another
purpose example clients provide with travel health insurance information

they wish make

customers consent that disclose such health information

their behalf contacts made with travel insurance provider Another example
when

clients want know their religious beliefs because they interested example certain vacation

packages allowing disclosure

this information make trip operational

will sensitive

data purposes other than those which collected unless have received consent holders collect personal data? only collect Personal

Data accordance with local data protection laws generally

collect

Personal Data context contacts with customers unless unreasonable impractical Generally this collection will

occur when customers: contact

person phone letter mail; visit through website; contact through

social networks also collect

Personal Data when customers: purchase questions about travel plans

other products services; enter contests register campaigns promotions; sign receive marketing communications example newsletters request

brochures

other information

some circumstances necessary collect Personal Data from customers from third parties This includes cases where individual makes travel reservation behalf another person example family reservation group booking made employer When this

happens authorize person

making travel

reservation behalf
other traveler reservation well with
consent that

person collect disclose Personal Data accordance with this Notice clients should inform immediately they aware that their Personal Data been provided another person without their

consent they have obtained such consent before providing with Personal Data another individual make

every effort
maintain accuracy completeness Personal Data store ensure that Personal Data current However interested party contact immediately
there change their

Personal Data

they

aware that have inaccurate Personal Data please section below responsible losses

arising

from inaccurate erroneous defective

incomplete
personal information that Interested Parties anyone

acting your

behalf provide personal data?
will only process Personal
Data
when: have been given consent such processing which withdrawn time detailed section this Notice This processing necessary provide services; Such processing necessary fulfillment legal obligations; Such processing necessary legitimate interests third party receives
such

Personal Data

detailed sections this Notice
When customer contacts context travel inquiry booking purpose which collect your Personal Data generally provide travel
advice help booking products services related
travel travels

However purpose collection different depending specific circumstances disclosed this

Notice collection Personal Data participation campaign collection feedback When customer makes travel

product

service reservation

with support

usually agent travel

service providers
example hotel

this case

process Personal

Data necessary provide requested

services including collection
Personal Data internal purposes described this Notice travel service provider whom agent example provide contracted services example book flight through TROPICAL TRAVEL AGENCY LOGISTICS will Personal Data allow flight reserved will disclose Personal Data airline allow provide
flight service share data

with travel service providers hotels airlines rental companies other providers related travel reservations These

travel service providers also Personal Data described their respective privacy policies additional information that facilitates booking trip providing requested services recommend that

Customers review privacy policies travel service providers that

purchased through

TROPICAL AGENCIA VIAGENS TURISMO will provide copies relevant terms conditions privacy policies travel service

providers
upon request agents many travel service providers worldwide possible refer this Notice travel service
providers

whom operate

particular
their locations more information about disclosure
Personal Data

travel service providers located outside RGPD context please

refer section this

Notice there concern regarding transfer Personal Data travel service provider further information required section this Notice purposes which collect Personal Data also include: provide services tools that Customers choose example saving Personal Data website allow early filling online forms identification

fraud

errors; legal regulatory compliance; develop improve products services; maintaining

improving relationship

with

Customers namely creating maintaining customer profile that allows provision service line with their preferences; market research evaluation customer satisfaction

feedback

services provide; facilitate participation Clients loyalty programs; perform analyzes related services

including

limited preference trends sales travel

destinations; support

internal organization accounting; support compliance with legal obligations applicable customs immigration requirements related travel; other purposes authorized required example avoid threat life health safety protection enforce legal rights company Where

permitted

local data

protection laws
Personal

Data perform marketing activities related products services

third parties that believe interest Customers unless they have requested receive such data information These campaigns
include limited

emailing digital marketing other electronic notifications Personal Data

will used sending

digital marketing

material including newsletters mail Customers have chosen receive them Customers sign receive newsletters other promotional digital marketing materials

following relevant links website requesting that employees individual does wish receive promotional marketing material from participate
market

consultations receive other types

communication should

refer sections this Notice What personal

information disclosed third parties? TROPICAL TRAVICA AGENCIA VIAGENS TURISMO sell rent exchange Personal

Data Personal

Data will only disclosed third parties accordance with provisions this Notice accordance

with local

data

protection laws note: this Notice reference

"disclosing" includes
transferring sharing verbally writing sending making Personal Data available another entity Personal Data disclosed following types third parties: entities suppliers

service providers including: circumstances each circumstances described section this Notice "How

Personal Data?" providers solutions that support delivering products services such external data hosting providers publishers printers distributors marketing materials; organizers
events exhibitions; marketing market consultation agencies; courier services courier services; external consultants such lawyers accountants auditors recruitment consultants travel service providers such travel wholesalers

tour operators airlines hotels rental companies

transfer
managers other related service providers;

third party whom assign

transfer rights obligations; persons

making travel reservations behalf others family member friend worker

context corporate corporate government business

travel; contact persons
example family member

when Clients contactable contact opinion Customer's interest example where person concerned about their welfare needs behalf Client unforeseen

circumstances required

authorized

applicable comply

with
legal obligations
TROPICAL
AGENCIA VIAGENS TURISMO LDA; customs immigration services comply with

applicable legal

obligations context travel;
government agencies public authorities comply with valid authorized requests including court orders other valid legal process; regulatory authorities enforcement authorities including
fraud
protection related security purposes; agencies where there suspicion illegal activity where Personal Data necessary part investigation
denunciation
subject addition above
will disclose Personal Data without
consent unless believe

that disclosure necessary reduce prevent threat life health safety individual public health safety particular prevention detection investigation punishment criminal

offenses

where such

disclosure authorized required

including applicable data protection privacy laws websites social networks
TROPICAL TRAVEL
AGENCY TOURISM users choose certain third party resources with

which associate These features which include social networking tools location operated third

parties clearly identified such
These third parties

share Personal Data accordance with their privacy policies recommend

that review their privacy policies event that consider

these relevant tools

What personal
data transferred abroad? disclose Personal Data certain recipients abroad described
below warrant

that such international transfers necessary execution contract between Customers third parties abroad that subject appropriate adequate safeguards required local data protection

laws
RGPD will provide copies
relevant

safeguards documents upon request section this Notice Personal Data transferred outside entity located jurisdiction where possible guarantee level data protection equal that RGPD such cases TROPICAL AGENCIA VIAGENS TURISMO responsible these

recipients handle store process Personal Data
Related entities abroad TROPICAL TRAVEL AGENCY TOURISM operates global business including operations Africa Europe North America South America Oceania Personal Data disclosed with related entities abroad support travel reservation enable
administrative consultative technical services including storage processing such data Travel service providers located
abroad order

provide services necessary disclose Personal Data relevant suppliers travel services

abroad deal with many different travel service providers around world location relevant travel service provider will depend travel services provided Relevant travel service providers will most cases receive Personal Data country which they will provide services which their business based

service
providers located abroad also need disclose Personal Information to  service providers located abroad purpose
supporting
provision services including storage processing such
data
Generally will only disclose Personal Information such recipients abroad context travel reservation
allow provision

administrative technical services provided behalf there specific doubt where whom Personal Data

submitted please refer

section
this Notice Information security
TROPICAL TRAVEL AGENCY
committed protecting Personal Data implementing maintaining appropriate technical organizational human control measures ensure level safety aligned with risks related accidental
unlawful destruction;

loss; unauthorized alteration disclosure; improper access Personal Data transmitted stored processed TROPICAL TRAVEL TOURISM AGENCY regularly monitors reviews security controls strives protect Personal Data same that protects your

sensitive Business
Information

TROPICAL TRAVEL AGENCY TOURISM destroys deprives Personal Data whenever ceases relevant business required Rights Personal Data collect interested party

that TROPICAL TRAVEL

AGENCY TOURISM Personal Data that intends: update modify delete

obtain copy Personal Data; restrict prevent personal information including withdrawal prior consent given processing such information; obtain copy personal information that been processed basis your consent necessary perform contract which party  you

must formally submit request

TROPICAL AGENCIA VIAGENS TURISMO through contacts identified section this

Notice
After request will

made acknowledgment same will given information term within which information will made available TROPICAL TRAVEL AGENCY TOURISM will make every effort respond such requests within month less although necessary extend this period complex requests addition TROPICAL TRAVEL AGENCY TOURISM

reserves right deny access Information reason permitted applicable laws request access correction Information denied reasons such refusal will always communicated writing unless unreasonable when required local data protection laws communications related requests access Personal Data must formally made writing through contacts
identified section this Notice requested restrict stop using
Personal Data withdrawing consent
previously provided processing Personal Data ability provide services quality services impacted
negatively

example most travel bookings must made under traveler's full name must include contact details appropriate identification passport details reservations made without this information

Personal Data
shared with TROPICAL TRAVEL AGENCY TOURISM should accurate

individuals agree

update them
whenever necessary addition they agree that absence update TROPICAL AGENCIA VIAGENS TURISMO assume that data submitted correct person time
request
TROPICAL TRAVEL AGENCY LOGISTICS stop sending
marketing communications cancellation

links provided marketing emails through contacts indicated section this article Notice

situations listed

above requested provide valid means identification applicant ensure that TROPICAL AGENCIA VIAGENS TURISMO complies with security obligations prevents unauthorized disclosure Personal Data TROPICAL reserves right charge reasonable

administrative following manifestly

unfounded excessive

requests regarding
access Personal Data additional copies Personal Data requested Integration
with social networks TROPICAL's

sites mobile applications use resources social networking tools like "Like" "Share" buttons These resources provided operated external companies example Facebook also hosted

external companies directly website mobile application Social Tools collect data related page visited website

mobile application address cookies improve functioning Social Tools user activated social networking accounts they able share data about visiting using

website mobile

application with those same social network accounts this interactions with Social Tools

registered

third parties addition outside

companies

share with Personal Information accordance with their policies such their name profile picture friend lists other information that individuals have chosen make available with those same companies these cases share this

data

with third party company purpose marketing driven through these same

social networking platforms this situation users have option manage data sharing able

disable targeted marketing
privacy settings their social networks
interactions with Social Tools governed privacy
policy external company that provides
them More information data
protection practices these companies should consulted directly companies' privacy policy Addresses When user accesses website uses mobile application opens digital correspondence TROPICAL servers register data referring device network which user connected including
address
address series numbers that identify computer assigned when access Internet addresses used TROPICAL

administration systems investigation security problems compilation anonymous data website mobile applications addresses also associated with other Personal

Data
available individuals purposes described above example
better tailor marketing advertising
materials provided user chosen receive digital marketing Tracking Technologies Cookies TROPICAL third party analytics services from websites mobile applications such those listed "Cookies Policy" Providers such services such
technologies cookies

beacons help analyze visitors using websites apps

information cookies tracking technologies should consult Cookies Policy TROPICAL AGENCIA VIAGENS TURISMO Associated websites TROPICAL websites contain links third party websites over

which TROPICAL TRAVEL

AGENCY TOURISM control TROPICAL TRAVEL

AGENCY

TOURISM responsible privacy practices content associated websites TROPICAL AGENCIA VIAGENS TURISMO recommends reading privacy policies associated websites that visited their privacy practices policies differ from those TROPICAL AGENCIA VIAGENS

TURISMO Feedback Complaints Contract questions comments complaints about this Notice about treatment Personal Data; wish inform TROPICAL AGENCIA VIAGENS TURISMO about change correction Personal

Data; wish

receive information

about Personal

Data that processed TROPICAL AGENCIA VIAGENS TURISMO LDA; claim comment related data protection; should addressed TROPICAL

AGENCIA
VIAGENS TURISMO through contacts below: Contact name TROPICAL AGENCIA
VIAGENS

TURISMO LDA: JOÃO PINTO email:

joaopinto@turitropical Address: Tenente Leonardo Meireles 4590 Paços

Ferreira TROPICAL
AGENCIA VIAGENS TURISMO will
respond

queries complaints received soon possible Changes notice This Notice changed updated change Notice made revised version will duly filed published dated website TROPICAL AGENCIA VIAGENS TURISMO when exists justified addition the notice clients

consent include other
types treatment This Privacy Notice last
updated 2018
Privacy Policy Introduction This Privacy Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO Protects privacy Personal Data employees

customers partners other entity with which TROPICAL AGENCIA VIAGENS TURISMO related context activity Being travel agency TROPICAL TRAVEL AGENCY LOGISTICS needs collect

disclose Personal Data perform functions business
activities
including realization management

travel reservations behalf

clients TROPICAL TRAVEL
AGENCY TOURISM committed protecting privacy confidentiality Personal Data maintaining controlled
environment physical electronic human procedural controls line with operational risks context
General Regulation Data Protection 2016/679 "RGPD" TROPICAL TRAVEL AGENCY TOURISM "data controller" personal information
that
provided context relationship with clients other interested
parties providing Personal Data Stakeholders agree that this Notice will apply handle your Personal Data consent being collected
used

disclosed detailed this Notice agree

part this Notice Stakeholders
shall provide with
your Personal Information Failure provide with

your Personal Data well withdraw Consent provided under this Notice affect ability provide

Services adversely
affect quality services provide example most travel bookings

must made with traveler's

full
name must include contact details appropriate identification
passport

details make reservations without this information Note that there cases where local data protection

laws

impose more restrictive Personal Data processing practices than

practices forth this Notice When

this occurs will adjust Personal Data processing practices comply with those same local laws What personal data collect? Personal Data have meaning given local data protection laws where RGPD applies meaning considered given under RGPD Personal Data generally

means

data related individual that identified from such data;

identifiable from combination such data with other available data Generally type
Personal Information collect necessary
facilitate

travel arrangements support reservations organize travel related services products behalf customers

this regard
typically process following types Personal Data about customers: Contact information such
name home
mailing address phone number mail address Payment data; Detailed passport data; Loyalty program frequent flyer data; Data dietary needs health problems Other relevant data travel plans required travel service provider airlines accommodation tourism providers When customers contact other purposes Personal Data also collected connection with these purposes example collect Personal Data
that contact

customers context contest campaign which they have signed respond questions comments they have sent also

collect data
necessary business activities related entities including example financial details required process transactions video surveillance
images used security purposes other relevant Personal Data that customers want provide some circumstances collect Personal Data that considered sensitive data according local data protection laws Sensitive data include limited racial ethnic origin philosophical religious beliefs affiliations sexual preferences practices criminal history alleged criminal offense affiliation political professional commercial associations biometric genetic information data financial

health data will only collect sensitive data accordance with local data protection laws with explicit consent visa where data reasonably necessary directly related more functions operational activities example make travel plans unless required permitted extent permitted required local data protection laws customers consent that disclose your sensitive data solely

purpose which collected

unless subsequently receive your consent

another
purpose example clients provide with travel health insurance information they wish make customers consent that disclose such health
information their

behalf contacts made with travel

insurance

provider Another example

when clients want

know their religious beliefs because
they interested example certain vacation packages allowing disclosure
this information make trip operational will sensitive data purposes
other
than those

which collected unless have received consent holders collect personal data? only collect Personal Data accordance with

local data protection laws generally collect Personal

Data context contacts with customers unless unreasonable impractical Generally

this collection

will occur when customers: contact person phone letter mail; visit through website; contact through social networks also collect

Personal Data when
customers: purchase questions about travel plans other products services; enter contests register campaigns promotions; sign receive marketing communications example

newsletters request

brochures other

information some

circumstances necessary collect Personal Data from customers from third parties This includes cases where individual makes travel reservation

behalf another person example family reservation group booking made employer When this happens authorize person making travel reservation behalf other traveler reservation well with consent that person collect disclose Personal Data accordance with this Notice clients should inform immediately they aware

that their Personal Data

been provided another person without their consent they have obtained such consent before providing with Personal Data another individual make every

effort maintain accuracy

completeness
Personal Data store ensure that Personal Data current However interested party contact immediately there change their Personal Data they
aware

that have inaccurate Personal Data please section below responsible losses arising

from inaccurate erroneous defective incomplete personal information that Interested Parties anyone acting your behalf provide personal data? will only process Personal Data when: have been given consent such processing which withdrawn time

detailed section this Notice This processing necessary
provide services; Such processing necessary fulfillment
legal obligations; Such processing

necessary legitimate interests

third party receives such Personal
Data

detailed sections this Notice When customer

contacts

context travel inquiry booking purpose

which collect your Personal Data generally provide travel
advice

help booking

products services related travel travels However purpose collection different depending specific

circumstances

disclosed this Notice collection Personal Data participation campaign collection feedback When customer makes

travel product service reservation with support usually agent travel

service providers

example hotel this case process Personal Data necessary provide

requested services including collection Personal

Data internal purposes described this Notice travel service provider whom agent example provide contracted services example book flight through TROPICAL TRAVEL AGENCY LOGISTICS will Personal Data allow flight reserved will disclose

Personal Data airline allow provide
flight service share data with travel
service

providers hotels airlines rental companies

other providers related travel reservations These travel service providers also

Personal Data described their

respective
privacy policies additional information that facilitates
booking

trip providing requested services recommend that Customers review privacy policies

travel service providers that purchased through

TROPICAL AGENCIA
VIAGENS TURISMO

will provide copies relevant terms

conditions privacy policies travel

service

providers upon

request agents many travel service providers worldwide possible refer
this
Notice travel service providers whom operate particular their locations more information about disclosure Personal Data travel service providers located outside RGPD context please refer section this Notice there concern regarding transfer

Personal Data travel service provider further information

required

section this Notice purposes which collect Personal Data also include: provide services tools that Customers choose example saving Personal Data website allow early filling online

forms identification fraud errors; legal regulatory compliance; develop improve products services; maintaining

improving relationship with Customers namely creating maintaining customer profile that allows provision service

line

with their preferences; market research evaluation customer satisfaction feedback

services provide;
facilitate participation Clients loyalty programs; perform analyzes related services
including limited preference trends sales travel destinations;

support internal organization accounting;

support
compliance with legal obligations applicable customs immigration requirements related travel; other purposes authorized required example avoid threat life health safety

protection enforce legal

rights company Where

permitted local data protection laws Personal Data perform marketing activities related products services

third parties that believe interest Customers unless they have requested receive such data information
These campaigns include limited emailing digital marketing other electronic notifications Personal Data
will used
sending digital marketing material including newsletters mail Customers have chosen receive them Customers sign receive
newsletters other promotional digital marketing materials following
relevant links
website requesting that employees individual does wish receive promotional marketing material from participate market consultations receive other types communication should refer
sections this
Notice What personal information disclosed third parties? TROPICAL TRAVICA AGENCIA VIAGENS TURISMO sell rent exchange Personal Data Personal Data will only disclosed third parties accordance with provisions this Notice accordance with
local data protection

laws note: this Notice reference "disclosing" includes transferring sharing verbally writing sending

making Personal

Data available another
entity Personal Data disclosed following types third
parties: entities
suppliers service providers including: circumstances each circumstances described section this Notice "How Personal Data?" providers solutions that support delivering products services such
external

data hosting

providers publishers printers distributors marketing

materials; organizers events exhibitions; marketing market consultation agencies;
courier
services courier services; external consultants such lawyers accountants auditors recruitment consultants travel service
providers such travel wholesalers tour operators airlines hotels rental companies transfer managers other
related service providers;

third party

whom assign transfer rights obligations;

persons making travel reservations behalf others family member friend worker context corporate corporate government business travel; contact persons example family member when Clients contactable contact opinion Customer's interest example where person concerned about their welfare needs behalf Client unforeseen circumstances required authorized applicable comply with legal obligations TROPICAL AGENCIA VIAGENS TURISMO LDA; customs immigration services comply

with

applicable legal obligations context travel; government agencies public authorities

comply with valid authorized requests including court orders other valid legal process; regulatory authorities enforcement authorities including fraud protection related security purposes; agencies where there suspicion illegal activity where Personal Data necessary
part
investigation denunciation subject addition above will
disclose Personal Data
without consent unless believe that

disclosure necessary reduce prevent threat life health safety

individual
public health safety particular prevention detection investigation punishment criminal

offenses where such disclosure authorized required including applicable data

protection privacy laws websites social

networks TROPICAL TRAVEL

AGENCY TOURISM users choose certain third party resources with which associate These

features which include social networking tools location operated third parties clearly identified such These third

parties share Personal Data accordance with their privacy policies recommend that review their

privacy policies event that consider these

relevant tools What personal data transferred abroad? disclose Personal Data certain recipients abroad described

below warrant

that such international transfers necessary

execution

contract between Customers third parties abroad that subject appropriate

adequate safeguards

required local data protection laws RGPD will provide
copies relevant safeguards documents upon request section this Notice Personal Data transferred outside entity located jurisdiction where possible guarantee level data
protection

equal that RGPD such cases TROPICAL AGENCIA VIAGENS TURISMO responsible these recipients handle store

process Personal Data Related entities

abroad TROPICAL TRAVEL AGENCY TOURISM operates global business including

operations

Africa Europe

North America

South America Oceania Personal Data disclosed with related entities abroad

support
travel reservation enable administrative consultative technical services including storage processing such data Travel service providers

located abroad order provide services necessary disclose Personal Data

relevant

suppliers travel

services

abroad deal with

many different travel
service providers around world location

relevant travel service provider

will depend travel services

provided
Relevant travel
service
providers will most cases
receive Personal

Data country which they will provide services which their business based service providers located abroad

also
need disclose Personal Information to  service providers located abroad purpose supporting provision services including

storage processing such data Generally will only disclose Personal Information such recipients

abroad context travel reservation allow

provision administrative technical services provided behalf there

specific doubt where whom Personal Data submitted please refer section

this Notice Information security TROPICAL TRAVEL AGENCY committed

protecting Personal Data implementing maintaining

appropriate technical
organizational human control measures ensure level safety
aligned with risks related accidental unlawful destruction;

loss; unauthorized alteration disclosure; improper access Personal Data transmitted stored processed TROPICAL TRAVEL TOURISM AGENCY regularly monitors reviews security controls strives protect Personal Data same that protects your sensitive

Business Information
TROPICAL TRAVEL AGENCY TOURISM destroys deprives Personal
Data whenever
ceases relevant

business required Rights Personal Data collect interested party that TROPICAL TRAVEL

AGENCY TOURISM Personal Data that

intends: update modify delete obtain

copy
Personal Data; restrict prevent personal information including withdrawal prior consent given processing such information; obtain copy personal

information that been processed basis your consent necessary perform contract which party  you must formally submit request TROPICAL AGENCIA

VIAGENS TURISMO through contacts identified section this Notice After request will made

acknowledgment

same will given information

term

within which information will made available TROPICAL TRAVEL AGENCY

TOURISM will
make every effort respond such requests within month less although necessary extend this
period

complex requests addition TROPICAL TRAVEL AGENCY TOURISM

reserves right deny access Information reason permitted applicable laws request access correction Information denied reasons

such
refusal will always communicated writing unless unreasonable when required local data protection laws communications related requests
access Personal Data must formally made
writing

through contacts identified section this Notice requested restrict stop using Personal Data withdrawing consent previously provided

processing

Personal Data

ability provide services quality services impacted negatively example most travel bookings must

made under traveler's full name must include contact

details appropriate

identification
passport details reservations made without this information Personal Data shared with TROPICAL TRAVEL AGENCY TOURISM should accurate individuals agree update them
whenever

necessary addition they agree that absence update TROPICAL AGENCIA VIAGENS TURISMO assume that data submitted correct person time request TROPICAL TRAVEL AGENCY LOGISTICS stop sending marketing communications cancellation links provided marketing emails

through contacts indicated

section this article Notice situations

listed above

requested provide valid means identification applicant

ensure that TROPICAL AGENCIA VIAGENS TURISMO complies with security

obligations
prevents unauthorized disclosure Personal Data TROPICAL reserves right

charge reasonable

administrative following manifestly unfounded excessive requests

regarding access

Personal Data additional copies Personal Data requested Integration with social networks TROPICAL's sites mobile applications use resources social networking tools

like "Like" "Share" buttons
These

resources provided operated external companies example

Facebook also
hosted external companies
directly website
mobile

application Social Tools collect data related

page visited website mobile

application address cookies improve functioning Social

Tools user
activated social networking accounts they able share data about visiting using website
mobile

application with those same social network accounts this interactions with Social Tools registered third parties addition

outside companies share with Personal Information accordance with their policies such their name profile picture friend lists other information that individuals have chosen

make
available with those same companies these cases share this data with third party company purpose marketing driven through these same
social networking
platforms this situation users have option manage data sharing able

disable targeted

marketing
privacy settings their social networks
interactions with Social Tools
governed privacy policy external company that provides them More information data protection practices these companies
should consulted directly companies' privacy policy

Addresses When user accesses website uses mobile application opens digital correspondence TROPICAL

servers register data referring
device network

which user connected including address address series

numbers that identify

computer assigned when access Internet

addresses used
TROPICAL administration

systems investigation

security problems compilation anonymous

data website mobile applications addresses also associated with other Personal

Data available individuals purposes described above example better
tailor marketing advertising
materials provided user chosen receive

digital marketing Tracking Technologies Cookies TROPICAL third party analytics services from websites mobile applications such those listed "Cookies Policy" Providers such services such technologies cookies beacons help analyze visitors using websites apps

information cookies

tracking technologies

should consult Cookies Policy TROPICAL AGENCIA VIAGENS TURISMO Associated websites TROPICAL websites
contain

links third party

websites over which TROPICAL TRAVEL AGENCY
TOURISM control TROPICAL TRAVEL AGENCY TOURISM responsible privacy practices content associated websites TROPICAL AGENCIA VIAGENS
TURISMO recommends reading privacy
policies associated websites
that visited their privacy practices policies differ

from those TROPICAL AGENCIA VIAGENS TURISMO Feedback Complaints Contract questions

comments

complaints about this Notice about treatment Personal Data; wish inform TROPICAL AGENCIA VIAGENS

TURISMO about change correction Personal Data; wish receive information about Personal

Data that processed TROPICAL AGENCIA VIAGENS TURISMO

LDA;

claim comment related data protection; should addressed

TROPICAL

AGENCIA VIAGENS TURISMO

through contacts
below: Contact name TROPICAL AGENCIA VIAGENS TURISMO LDA: JOÃO PINTO email: joaopinto@turitropical Address: Tenente
Leonardo Meireles 4590 Paços Ferreira TROPICAL AGENCIA VIAGENS TURISMO will respond queries complaints received soon possible Changes notice This
Notice
changed updated

change Notice made revised version will

duly filed published dated website TROPICAL AGENCIA VIAGENS TURISMO when exists justified addition the notice clients consent include other types treatment This Privacy Notice last updated

2018 +351
geral@turitropical Private Access About Featured Leisure Travel City Breaks Long Distance
Trips
Honeymoon Beaches Getaways Tailor Made Experiences Corporate Travel Incoming Contacts Privacy Policy Introduction
This Privacy Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO Protects privacy Personal Data employees customers partners other entity with which
TROPICAL AGENCIA

VIAGENS TURISMO related context

activity Being travel agency TROPICAL

TRAVEL AGENCY LOGISTICS needs collect disclose Personal Data perform functions business activities including

realization management travel reservations

behalf clients TROPICAL

TRAVEL AGENCY TOURISM committed

protecting privacy confidentiality

Personal Data maintaining controlled

environment physical
electronic human procedural controls line with operational risks context General Regulation Data

Protection 2016/679 "RGPD" TROPICAL TRAVEL AGENCY TOURISM

"data

controller" personal information that provided context

relationship with

clients other interested parties providing

Personal Data Stakeholders agree that this Notice will apply handle your

Personal Data consent being collected used disclosed detailed this Notice agree part this Notice Stakeholders shall provide

with your
Personal Information

Failure provide with your Personal Data well

withdraw Consent

provided under this Notice affect ability provide

Services adversely
affect quality services provide example most travel bookings must made
with

traveler's full

name must include contact
details
appropriate identification passport details make reservations without this
information Note
that there cases where local data
protection laws impose more

restrictive Personal Data processing practices than practices forth this

Notice When

this occurs will adjust Personal Data processing practices comply with those same local laws What personal data

collect?

Personal Data have meaning given local data protection laws where RGPD applies meaning considered given under RGPD Personal Data generally means data related individual that

identified from

such data; identifiable from combination such data with other available data Generally type
Personal Information collect necessary facilitate travel arrangements support reservations organize travel related services products behalf
customers

this regard typically process following types Personal Data about customers: Contact information such name home mailing address phone number mail address Payment data; Detailed passport data; Loyalty program frequent

flyer
data; Data dietary needs health problems Other relevant data travel plans required travel

service provider airlines accommodation

tourism providers
When customers contact other purposes Personal Data also collected connection with these purposes example collect Personal Data that contact
customers context contest campaign which they have
signed respond

questions comments they have sent also collect data necessary business activities related entities including example financial details required process transactions video surveillance images used security purposes other relevant Personal

Data that customers want provide some circumstances collect Personal Data that considered sensitive data according local data protection laws Sensitive data include limited

racial ethnic origin philosophical religious beliefs affiliations sexual preferences practices criminal history alleged criminal offense affiliation political professional commercial associations biometric genetic information

data financial health

data will

only collect sensitive data accordance with local data protection laws with explicit consent visa where data reasonably necessary directly related more functions operational activities example make travel plans unless required permitted extent permitted required local data protection laws customers consent that

disclose your sensitive data solely purpose which collected unless subsequently receive your consent
another purpose
example clients provide with travel health insurance information
they wish
make customers consent that disclose such health information their behalf contacts made with travel insurance provider Another example when clients want know their religious beliefs because they interested example certain vacation
packages

allowing disclosure this information make trip operational

will sensitive
data purposes
other than those which

collected unless have received consent holders collect personal data?

only collect Personal Data accordance with local
data protection laws generally collect Personal
Data context
contacts with
customers unless
unreasonable impractical Generally this collection will occur when customers: contact person phone letter mail; visit through website;
contact
through social networks also collect
Personal
Data when customers:

purchase questions about travel plans other products services; enter contests register campaigns promotions; sign

receive marketing communications example newsletters request brochures other information some circumstances necessary collect Personal Data from customers from third parties
This includes cases where individual makes travel reservation behalf
another person

example family reservation group booking made

employer When this happens authorize person making travel reservation behalf other traveler reservation well with consent that person collect disclose Personal Data accordance with this

Notice
clients should inform immediately they aware that their Personal Data been provided another person without
their consent
they

have obtained such consent before providing with Personal Data another individual make every effort maintain accuracy completeness

Personal Data store ensure that Personal Data current However interested party
contact immediately

there change their Personal Data they aware that have inaccurate Personal Data please section below responsible losses arising from inaccurate erroneous defective incomplete personal information that Interested Parties anyone

acting

your behalf provide personal data? will only

process Personal Data when: have been given consent such processing which withdrawn time detailed

section this Notice This processing necessary provide

services; Such processing necessary fulfillment legal obligations; Such processing necessary legitimate interests third

party receives such Personal Data detailed sections

this Notice When customer contacts context travel inquiry booking purpose which collect your Personal

Data generally

provide travel advice help booking products services related travel travels However purpose

collection

different depending specific circumstances disclosed this Notice collection Personal Data

participation

campaign collection feedback When

customer makes

travel product service reservation with support usually agent travel service providers example hotel this

case

process Personal Data necessary provide

requested services

including collection Personal Data internal purposes described this Notice travel service provider whom agent example provide contracted services example book

flight through TROPICAL TRAVEL AGENCY LOGISTICS will Personal Data allow flight reserved will disclose Personal Data airline allow provide flight service share data with travel service providers hotels airlines

rental companies other

providers related travel reservations
These

travel service providers also Personal Data described their

respective privacy policies additional information that facilitates booking trip providing requested services recommend

that
Customers review privacy policies travel service providers that purchased through TROPICAL AGENCIA
VIAGENS
TURISMO will provide copies relevant terms conditions
privacy policies travel service providers upon request agents many travel service providers worldwide possible refer this Notice travel service providers whom operate particular their locations more information about disclosure Personal Data travel

service providers located outside RGPD context please refer

section this Notice there concern regarding transfer Personal Data travel service provider further information required

section this Notice purposes which collect Personal Data also include:
provide
services tools that Customers choose example saving Personal Data website allow early filling online forms identification fraud errors; legal regulatory compliance; develop

improve products services; maintaining improving relationship with Customers namely creating maintaining customer profile that allows provision service

line with their preferences; market research evaluation customer satisfaction feedback services provide; facilitate participation Clients loyalty programs; perform analyzes related services including
limited preference trends sales travel destinations; support internal organization accounting; support compliance with legal obligations applicable customs immigration requirements
related travel;

other purposes authorized required example avoid threat life health safety protection enforce legal rights company Where permitted local data protection laws Personal Data perform marketing activities related products services third parties that believe interest

Customers unless they have requested receive such

data information

These campaigns include limited emailing digital marketing other electronic notifications Personal Data will used sending digital

marketing material including

newsletters mail Customers have chosen receive them Customers sign receive newsletters other promotional digital marketing materials following relevant links website requesting that employees individual does wish receive promotional

marketing material from participate market consultations receive other types communication
should

refer sections this Notice What personal information

disclosed third parties? TROPICAL TRAVICA AGENCIA VIAGENS TURISMO sell rent exchange Personal Data

Personal Data will only disclosed third parties accordance with provisions this Notice accordance with local

data protection

laws note: this Notice reference "disclosing" includes transferring sharing verbally writing sending making Personal Data available another entity Personal Data disclosed following types third parties: entities suppliers service providers including: circumstances each circumstances described

section

this Notice "How Personal Data?" providers solutions that support delivering products services

such
external data hosting providers publishers printers distributors marketing materials; organizers events exhibitions;

marketing market consultation agencies; courier services courier services; external consultants such lawyers accountants auditors recruitment consultants travel service providers such travel wholesalers tour operators airlines hotels rental companies transfer managers other related service

providers; third party whom assign transfer rights obligations; persons making
travel reservations
behalf others family
member friend

worker context corporate corporate government business

travel; contact
persons example family member when Clients contactable contact opinion Customer's interest example where person concerned about their welfare needs behalf Client unforeseen circumstances required authorized applicable comply with
legal obligations TROPICAL
AGENCIA VIAGENS

TURISMO LDA; customs

immigration

services comply with applicable legal obligations context travel; government agencies public authorities

comply with valid authorized requests including court orders other valid legal process; regulatory authorities enforcement authorities including fraud protection related security purposes; agencies where there suspicion illegal activity where Personal

Data necessary part investigation

denunciation

subject addition above will disclose Personal Data without consent unless believe that disclosure necessary reduce prevent threat life

health safety individual public health safety particular prevention detection investigation punishment criminal

offenses

where such disclosure authorized required

including applicable

data protection privacy laws websites

social

networks TROPICAL TRAVEL AGENCY TOURISM users choose certain third party resources with which associate These features which

include social networking tools location operated third parties clearly identified such

These
third parties share Personal Data accordance with their privacy policies
recommend that

review their privacy policies event

that consider these relevant
tools What personal data transferred abroad? disclose Personal Data certain recipients abroad described
below
warrant that such international transfers necessary execution contract

between Customers

third

parties abroad that

subject appropriate adequate safeguards required local data protection
laws RGPD will provide copies relevant safeguards documents upon

request section this Notice Personal Data transferred

outside

entity located jurisdiction where possible guarantee level data protection equal that RGPD such cases TROPICAL AGENCIA VIAGENS TURISMO responsible these recipients handle store process Personal Data Related entities abroad TROPICAL TRAVEL AGENCY TOURISM operates global business including operations Africa Europe North America South America

Oceania Personal

Data disclosed with related

entities abroad
support travel reservation
enable administrative consultative technical
services including
storage processing such data Travel

service providers located abroad order provide services necessary disclose Personal Data

relevant suppliers

travel services abroad deal with many different travel service providers around

world location relevant travel service provider will depend travel services provided Relevant travel service providers will most cases receive Personal Data country which they will provide services which their business based service providers located abroad also need disclose Personal Information to  service providers located

abroad purpose supporting provision services including storage processing such data Generally will only
disclose Personal Information such recipients abroad context travel reservation allow
provision administrative
technical services provided behalf there specific doubt where whom
Personal Data submitted please refer

section this Notice Information security TROPICAL TRAVEL AGENCY committed protecting Personal Data implementing maintaining appropriate technical organizational human

control measures ensure

level safety aligned

with risks related accidental

unlawful destruction; loss; unauthorized alteration disclosure; improper access Personal Data transmitted stored processed TROPICAL TRAVEL TOURISM AGENCY regularly monitors reviews security controls strives protect Personal Data same that

protects
your sensitive Business Information TROPICAL TRAVEL AGENCY TOURISM destroys deprives Personal Data whenever ceases relevant business required Rights Personal Data collect interested party that TROPICAL
TRAVEL

AGENCY TOURISM Personal Data that intends: update modify delete obtain copy Personal Data; restrict prevent personal information including withdrawal prior consent given processing such information; obtain copy personal information

that been

processed basis your consent necessary perform contract which party  you

must formally submit

request
TROPICAL AGENCIA VIAGENS TURISMO through contacts identified
section

this Notice After request will made acknowledgment same will given information term within which

information
will made available

TROPICAL TRAVEL AGENCY TOURISM will make every effort respond such

requests within month less although necessary extend

this period complex requests addition TROPICAL TRAVEL
AGENCY TOURISM

reserves right deny access Information reason permitted applicable laws request access correction Information denied

reasons such refusal will always
communicated
writing unless unreasonable when required local data protection laws communications related requests
access Personal

Data must formally made writing through contacts identified section this Notice requested restrict

stop using Personal Data withdrawing consent previously provided processing Personal Data ability
provide services quality services impacted negatively example most travel bookings must made
under traveler's

full name must include contact details appropriate identification passport details reservations made without this information Personal Data shared

with TROPICAL

TRAVEL AGENCY

TOURISM should accurate individuals agree

update

them whenever necessary addition

they
agree that absence update TROPICAL

AGENCIA VIAGENS TURISMO assume that data submitted correct

person time request TROPICAL TRAVEL AGENCY LOGISTICS stop sending marketing communications cancellation links provided marketing emails through contacts indicated section this article Notice

situations listed above requested provide valid means identification applicant

ensure

that TROPICAL AGENCIA VIAGENS TURISMO complies with security obligations prevents unauthorized disclosure Personal Data TROPICAL reserves right charge reasonable administrative following manifestly unfounded excessive requests regarding access Personal Data additional copies Personal Data

requested Integration with social

networks TROPICAL's sites mobile applications use resources social networking tools like "Like" "Share" buttons These resources provided operated external

companies example Facebook also hosted external companies directly website mobile application Social Tools collect data related page visited website mobile application address cookies improve

functioning Social Tools user activated social networking accounts they able share

data about visiting using website mobile

application with
those same social network accounts this interactions with Social Tools registered third parties addition outside companies share with Personal Information accordance with their policies
such their name profile picture friend lists other
information that individuals have chosen make available with those
same

companies these cases share this data with third party company purpose marketing driven through these same social networking platforms

this

situation users have option manage data sharing able disable targeted marketing privacy settings

their social networks interactions with Social Tools governed privacy policy external company that provides them More information

data protection practices these companies should consulted directly companies' privacy policy Addresses When user accesses website uses mobile application opens digital correspondence

TROPICAL servers register data referring

device network which user connected

including address address series numbers that

identify
computer assigned when access Internet addresses used TROPICAL administration

systems investigation security problems compilation anonymous data

website
mobile applications addresses also associated with other Personal Data available individuals purposes described above

example better tailor

marketing
advertising materials provided user chosen receive
digital
marketing Tracking Technologies Cookies TROPICAL third party analytics services
from

websites mobile applications such those listed "Cookies Policy" Providers such services such technologies

cookies beacons help analyze

visitors using websites apps information cookies tracking technologies should consult Cookies
Policy TROPICAL
AGENCIA VIAGENS TURISMO Associated
websites TROPICAL

websites contain links third party websites over which TROPICAL TRAVEL AGENCY TOURISM control TROPICAL TRAVEL AGENCY TOURISM responsible privacy practices content associated websites TROPICAL AGENCIA VIAGENS TURISMO recommends reading privacy policies associated websites that visited their privacy

practices policies differ from

those TROPICAL AGENCIA VIAGENS TURISMO Feedback Complaints Contract questions comments
complaints about this

Notice about treatment Personal

Data; wish inform TROPICAL AGENCIA VIAGENS

TURISMO about change correction Personal Data; wish receive information about Personal Data that processed

TROPICAL AGENCIA VIAGENS TURISMO LDA; claim comment
related data

protection; should addressed TROPICAL AGENCIA VIAGENS TURISMO through contacts

below: Contact name TROPICAL AGENCIA

VIAGENS
TURISMO LDA: JOÃO PINTO email: joaopinto@turitropical Address: Tenente Leonardo Meireles 4590 Paços Ferreira

TROPICAL AGENCIA VIAGENS TURISMO

will respond queries complaints

received soon possible Changes notice This Notice changed updated change Notice made revised version will duly

filed published dated

website TROPICAL AGENCIA

VIAGENS TURISMO when exists justified addition the notice clients consent

include other types treatment This Privacy Notice last updated 2018

TROPICAL About Contacts

Private Access Remove

Email from
Mailing List NAVIGATION Featured Tailor Made Experiences Incoming Corporate MORE INFO
Privacy Policy
Terms Contacts Electronic Complaint Book SOCIAL NETWORKS Facebook Twitter LinkedIn compliance with
144/2015
inform that resolution
consumer disputes should contact arbitration committee Turismo Portugal turismodeportugal Tropical Travel Tourism Agency RNAVT 2016 Social PT 502691140 Enrolled Paços Ferreira 00740/920123 2019 Tropical desenvolvido BYDAS Introduction This Privacy Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS

TURISMO Protects privacy Personal Data employees customers

partners
other entity with which TROPICAL AGENCIA VIAGENS TURISMO related context Turitropical Travel Agency Paços Ferreira

Paredes travel agency Travel

agency Penafiel Travel

tourism vacations

beaches Algarve hotels Privacy Policy Turitropical

Introduction This Privacy Notice "Notice" establishes TROPICAL AGÊNCIA VIAGENS TURISMO Protects

privacy Personal Data employees customers
partners
other entity with which
TROPICAL AGENCIA VIAGENS TURISMO related context activity Being travel agency TROPICAL TRAVEL AGENCY LOGISTICS needs collect disclose Personal Data perform functions business activities including realization management travel reservations behalf clients TROPICAL TRAVEL AGENCY TOURISM committed protecting privacy confidentiality Personal Data maintaining controlled
environment physical electronic human procedural controls line with operational risks context General Regulation Data Protection 2016/679 "RGPD" TROPICAL TRAVEL AGENCY TOURISM "data controller" personal information that provided context relationship with clients other interested parties providing Personal Data Stakeholders agree that this Notice will apply handle your Personal Data consent being collected used disclosed detailed

this Notice agree part this Notice

Stakeholders shall provide with your Personal Information Failure provide
with

your Personal Data well withdraw Consent provided under

this Notice affect ability provide Services adversely

affect quality services provide example

most travel bookings must made with

traveler's full name must include contact details appropriate identification passport
details make reservations without this information Note that there cases
where local data protection
laws impose more restrictive Personal Data processing practices than
practices forth this

Notice When

this occurs will adjust

Personal Data
processing practices comply with those same
local laws What personal
data
collect? Personal Data have meaning given local data protection
laws

where RGPD applies meaning considered given under RGPD

Personal Data generally

means data related individual that identified

from such

data; identifiable

from
combination such data with
other available
data Generally type Personal Information collect necessary facilitate travel arrangements support reservations
organize travel related services products behalf customers this

regard typically process following types Personal Data about customers: Contact information such name home mailing address phone

number mail address Payment data; Detailed passport data; Loyalty program frequent flyer data; Data dietary needs health problems Other relevant

data travel plans required travel service provider airlines accommodation tourism providers When customers contact other purposes Personal Data also collected connection with these purposes example collect Personal Data that contact customers context contest campaign which they have signed respond questions comments they have sent also collect data necessary business activities

related

entities including example

financial details
required process

transactions video surveillance images

used security purposes other relevant Personal Data that customers want provide some circumstances collect
Personal

Data that

considered
sensitive data according local data protection laws Sensitive data include limited racial ethnic origin philosophical
religious

beliefs affiliations

sexual

preferences practices criminal history

alleged criminal offense affiliation political professional commercial

associations biometric genetic information data financial

health
data will only collect sensitive data accordance with
local data protection laws with explicit consent visa where data reasonably necessary directly related more functions operational activities example make travel
plans

unless required permitted extent permitted required local data protection laws

customers consent that disclose your sensitive
data

solely purpose which collected unless subsequently

receive your consent another purpose example clients provide with travel health insurance information they wish

make customers consent that disclose such health information their behalf contacts
made with
travel insurance provider Another example when clients want know their religious

beliefs because they interested example certain vacation packages

allowing disclosure this information make trip operational will

sensitive data

purposes other than those which collected unless have received consent holders collect personal

data? only

collect Personal
Data accordance with
local data protection

laws generally collect Personal Data context contacts with customers unless unreasonable impractical Generally this collection will

occur

when customers: contact person phone letter mail; visit through website; contact through

social networks

also collect Personal Data when customers: purchase questions about travel

plans other products services; enter contests register campaigns promotions; sign receive marketing communications example newsletters request brochures other information some circumstances necessary
collect Personal
Data
from customers
from third

parties This includes cases where individual makes travel reservation

behalf another person example family reservation

group booking made employer

When this happens authorize person making travel reservation behalf other traveler reservation well with

consent that person collect disclose Personal Data accordance with this Notice clients
should inform immediately they
aware that their Personal Data been provided another
person

without their consent they have obtained such consent before providing with

Personal Data another

individual make every

effort

maintain accuracy completeness Personal Data store ensure that Personal Data current However interested party contact immediately there change their Personal

Data they aware that have

inaccurate Personal
Data please section below responsible losses arising from inaccurate erroneous defective incomplete personal information that Interested
Parties
anyone acting your behalf provide personal data? will
only

process Personal Data when: have been given consent such processing which withdrawn time detailed section this

Notice This
processing necessary
provide services; Such processing necessary fulfillment legal

obligations; Such processing

necessary legitimate interests third party receives such Personal Data
detailed
sections this Notice When customer
contacts context travel
inquiry booking purpose which collect your Personal Data generally provide travel advice help booking products
services
related travel travels However purpose

collection different depending specific circumstances disclosed this Notice collection Personal Data

participation campaign

collection feedback When customer makes travel product service reservation with support

usually agent
travel

service providers

example hotel
this case process Personal Data necessary provide requested
services including collection Personal Data internal purposes described this Notice travel service provider whom agent example provide contracted services
example book flight through TROPICAL TRAVEL AGENCY LOGISTICS will Personal Data allow flight reserved will disclose Personal Data airline
allow provide flight service share data with

travel service

providers hotels airlines rental companies other providers
related travel reservations These travel service providers also Personal Data described their respective privacy policies additional information that facilitates booking trip providing requested services recommend that Customers

review privacy policies travel

service

providers that

purchased through

TROPICAL AGENCIA VIAGENS TURISMO will provide copies relevant terms conditions privacy policies travel service providers upon

request
agents many travel service providers worldwide
possible refer this Notice travel service providers
whom operate particular their locations more information about disclosure

Personal Data

travel service providers located

outside RGPD context please refer

section this Notice there

concern regarding transfer Personal Data travel service provider further

information required

section this

Notice purposes which collect Personal Data
also include: provide services tools that Customers choose example saving Personal Data website allow early filling online
forms identification

fraud errors;

legal regulatory
compliance; develop
improve

products services; maintaining improving relationship with Customers namely creating maintaining customer profile that

allows
provision service line with their preferences; market
research evaluation customer satisfaction feedback services provide; facilitate participation Clients loyalty programs;

perform analyzes related services including limited preference trends sales travel

destinations;

support internal organization accounting; support compliance with legal obligations applicable customs immigration

requirements related travel; other purposes

authorized required example avoid threat life health safety protection enforce legal rights company Where

permitted local data protection laws Personal

Data perform marketing activities related products services third parties that believe interest Customers unless they have requested receive

such data information These campaigns include

limited emailing digital marketing other electronic notifications Personal Data

will used sending
digital marketing material including newsletters mail Customers have chosen receive them Customers sign
receive newsletters other promotional digital marketing materials following relevant links website requesting that employees individual does wish receive promotional marketing material from participate
market consultations receive other types communication should refer sections this Notice What personal information disclosed third parties? TROPICAL TRAVICA AGENCIA VIAGENS

TURISMO sell rent exchange Personal Data Personal Data will only disclosed

third parties accordance

with
provisions this Notice accordance with local data protection laws note: this Notice reference "disclosing" includes transferring sharing verbally writing sending making Personal Data available another entity Personal Data disclosed following types third parties:
entities suppliers service providers including: circumstances each circumstances described section this Notice "How Personal
Data?" providers solutions that support
delivering products services such external data hosting
providers publishers printers distributors marketing materials; organizers events exhibitions; marketing market consultation agencies; courier services courier
services; external consultants

such lawyers accountants auditors recruitment consultants travel service providers such travel wholesalers tour operators airlines hotels rental companies transfer managers other related service providers; third party

whom

assign transfer rights obligations; persons

making travel reservations behalf others family

member friend worker context corporate corporate government
business travel; contact persons example

family member when Clients contactable

contact
opinion Customer's interest example where person concerned about their welfare needs
behalf Client unforeseen
circumstances

required authorized

applicable
comply with
legal obligations TROPICAL

AGENCIA VIAGENS

TURISMO LDA; customs immigration services comply

with applicable legal obligations context travel; government agencies public authorities comply with valid authorized requests including court orders other valid legal process; regulatory authorities enforcement authorities including fraud protection related security

purposes; agencies where there suspicion illegal activity where Personal Data necessary

part
investigation denunciation subject addition above will disclose Personal Data without consent unless believe that disclosure
necessary reduce

prevent threat life health safety individual public health safety particular prevention detection investigation punishment criminal offenses where such disclosure authorized required including applicable data protection privacy laws websites social networks TROPICAL TRAVEL AGENCY TOURISM

users choose

certain
third party resources with which associate These features
which include

social networking tools location operated third parties clearly identified such These third parties share Personal Data accordance

with
their privacy policies recommend that review
their privacy policies event that consider these relevant
tools What
personal data
transferred abroad?

disclose Personal Data certain recipients abroad described below warrant that such international transfers necessary execution

contract between Customers third parties abroad that subject appropriate adequate safeguards required local data protection laws RGPD will

provide copies relevant safeguards documents upon request section this Notice Personal Data transferred outside entity located jurisdiction where possible guarantee level data protection equal that

RGPD such cases TROPICAL AGENCIA VIAGENS TURISMO responsible these recipients handle store process Personal Data Related entities abroad TROPICAL TRAVEL AGENCY TOURISM operates global business including operations Africa Europe North America South America Oceania Personal Data disclosed with related entities abroad

support travel
reservation enable administrative

consultative technical services including storage processing such data Travel service providers located abroad order provide services necessary disclose Personal Data

relevant suppliers travel services abroad

deal

with many different travel

service

providers around world location

relevant

travel service provider will

depend travel
services provided Relevant travel service providers will most cases receive Personal Data country which they will provide services which their
business based

service providers located abroad also need disclose Personal Information to  service providers located abroad purpose supporting provision services including storage processing such data Generally will only disclose Personal Information such recipients abroad context travel reservation allow provision administrative technical services provided behalf there specific doubt where whom Personal Data submitted please refer section this Notice Information security TROPICAL TRAVEL AGENCY committed protecting

Personal Data implementing maintaining appropriate
technical

organizational human control measures ensure level

safety

aligned with

risks related accidental unlawful destruction; loss; unauthorized alteration disclosure; improper
access

Personal Data transmitted

stored processed TROPICAL TRAVEL TOURISM AGENCY
regularly monitors reviews security controls strives

protect Personal Data same that protects your sensitive Business Information TROPICAL TRAVEL AGENCY TOURISM destroys deprives Personal Data whenever

ceases relevant business

required Rights Personal Data collect interested

party that TROPICAL TRAVEL AGENCY TOURISM Personal Data that intends: update modify delete obtain copy Personal Data; restrict prevent personal information including withdrawal prior

consent given
processing such information; obtain copy personal information that been processed basis your consent necessary perform contract which party  you
must
formally submit request TROPICAL AGENCIA VIAGENS TURISMO through contacts identified section this Notice
After request will

made acknowledgment same will given information term within which information will made available TROPICAL TRAVEL

AGENCY TOURISM

will make every effort respond such requests within month less although necessary extend this period complex requests addition

TROPICAL TRAVEL AGENCY TOURISM reserves right deny access Information reason permitted applicable laws request access correction Information denied reasons such

refusal
will always communicated writing unless unreasonable when required local data protection laws communications related

requests access Personal Data must formally made writing through contacts identified section this Notice requested restrict stop using

Personal Data

withdrawing
consent previously

provided processing Personal Data ability provide services quality services impacted negatively example most travel bookings must made under traveler's

full name must include contact
details appropriate identification passport
details reservations made without this
information

Personal Data

shared with

TROPICAL TRAVEL AGENCY TOURISM should accurate individuals agree update

them whenever necessary addition

they agree that absence

update TROPICAL AGENCIA VIAGENS TURISMO assume that data submitted correct person time request TROPICAL TRAVEL AGENCY LOGISTICS stop sending marketing communications cancellation

links provided marketing emails through contacts indicated section this article Notice situations
listed above

requested provide valid means identification applicant ensure that TROPICAL

AGENCIA

VIAGENS TURISMO complies with security obligations

prevents unauthorized disclosure Personal Data

TROPICAL reserves right charge reasonable administrative following manifestly

unfounded excessive requests regarding

access Personal Data additional copies Personal Data requested Integration with social networks TROPICAL's sites mobile applications use resources social

networking tools like
"Like"

"Share" buttons These resources provided

operated external companies

example

Facebook also hosted external companies directly website mobile application Social Tools collect data

related page
visited

website mobile

application

address cookies improve functioning Social Tools user

activated social networking accounts they

able

share data about visiting using website mobile application with those same social

network accounts this

interactions with Social Tools registered third
parties
addition outside companies share with Personal Information accordance with their policies
such their name profile picture friend lists other information that individuals have
chosen
make available with
those

same companies these cases

share this data with third party

company purpose

marketing driven through these same social

networking platforms
this situation users

have option manage data sharing able disable targeted marketing privacy

settings their social networks interactions with Social Tools governed privacy policy

external company that

provides them More information

data protection practices these companies should consulted directly companies' privacy policy Addresses When user accesses website uses mobile application opens digital correspondence TROPICAL servers register

data referring device
network which user
connected including address address series

numbers that identify computer assigned when access Internet addresses used TROPICAL administration systems investigation security problems compilation anonymous data website mobile applications addresses also associated with other Personal Data available individuals purposes described above example

better

tailor marketing advertising materials provided user chosen receive digital marketing Tracking Technologies Cookies TROPICAL third party analytics services from websites mobile applications such those

listed "Cookies Policy" Providers such services such technologies cookies beacons
help analyze visitors using websites apps information cookies tracking technologies should consult Cookies Policy
TROPICAL

AGENCIA VIAGENS TURISMO Associated websites TROPICAL websites contain

links third party websites over which TROPICAL TRAVEL

AGENCY

TOURISM control TROPICAL TRAVEL

AGENCY TOURISM responsible privacy practices content

associated
websites TROPICAL AGENCIA VIAGENS TURISMO recommends reading privacy policies associated websites that visited their privacy practices policies differ from those TROPICAL AGENCIA VIAGENS TURISMO Feedback Complaints Contract questions comments complaints about this Notice about
treatment
Personal Data; wish inform TROPICAL AGENCIA VIAGENS TURISMO about change
correction Personal Data; wish receive information about Personal Data
that

processed TROPICAL AGENCIA VIAGENS TURISMO

LDA; claim
comment related data

protection; should addressed TROPICAL AGENCIA VIAGENS TURISMO through contacts below: Contact name TROPICAL AGENCIA VIAGENS TURISMO LDA: JOÃO PINTO email: joaopinto@turitropical Address: Tenente Leonardo Meireles 4590 Paços Ferreira TROPICAL

AGENCIA VIAGENS TURISMO will

respond queries complaints received

soon possible Changes

notice This Notice changed updated change Notice made revised version will duly filed published dated website TROPICAL AGENCIA VIAGENS TURISMO when exists justified addition the notice clients consent include other types treatment This
Privacy Notice last updated 2018
Privacy

Policy Introduction This Privacy Notice "Notice"

establishes TROPICAL

AGÊNCIA VIAGENS TURISMO Protects privacy Personal Data employees customers partners other entity

with which
TROPICAL AGENCIA VIAGENS TURISMO
related context activity
Being travel agency TROPICAL TRAVEL AGENCY LOGISTICS needs collect disclose Personal Data perform functions business activities including realization

management travel reservations behalf clients

TROPICAL TRAVEL

AGENCY TOURISM committed protecting privacy confidentiality Personal Data maintaining

controlled
environment physical electronic
human procedural controls line with operational risks
context General Regulation
Data Protection
2016/679 "RGPD"
TROPICAL TRAVEL AGENCY
TOURISM
"data controller" personal information that provided context relationship with clients other
interested parties providing Personal Data
Stakeholders agree
that this Notice
will apply handle
your Personal Data

consent being collected

used disclosed detailed this Notice agree part this Notice Stakeholders shall provide with your Personal Information Failure provide with your Personal Data well withdraw

Consent provided under this Notice affect ability provide Services adversely affect quality services provide example most travel bookings

must
made with traveler's full name must include contact details appropriate identification passport details make reservations without

this information

Note that there cases where local data protection laws impose more restrictive Personal Data processing practices than practices forth this Notice When

this occurs

will adjust

Personal Data processing practices comply with those same local laws What personal data collect? Personal Data

have meaning

given local data protection laws where RGPD

applies meaning considered given under RGPD Personal Data generally means data related individual

that identified

from such data;

identifiable

from combination such data with other available data Generally type Personal Information collect

necessary facilitate travel arrangements support reservations organize travel related services products

behalf
customers this regard typically process following types Personal
Data
about customers: Contact information such name home mailing
address phone number mail address

Payment data; Detailed passport data; Loyalty program frequent flyer data; Data dietary needs health problems Other

relevant data travel plans required travel service provider airlines

accommodation tourism providers When customers contact other purposes Personal

Data also collected

connection with these purposes example collect Personal Data that contact customers context contest campaign which they have signed respond

questions comments they have sent also collect data necessary business activities related entities including example financial details required process transactions

video surveillance images used security purposes other relevant Personal Data

that customers want provide some circumstances collect Personal Data that considered sensitive data according

local
data protection laws

Sensitive data include limited racial ethnic origin philosophical religious beliefs affiliations

sexual preferences practices criminal

history alleged

criminal offense affiliation political professional commercial associations biometric genetic information data financial health data will only collect sensitive data accordance with local data protection laws with explicit consent

visa where
data reasonably necessary directly related more
functions

operational activities

example make travel plans unless required permitted extent permitted required local data protection laws customers consent that disclose your sensitive data

solely purpose which collected unless

subsequently receive your consent another purpose example clients provide with travel

health

insurance information they wish make customers consent that disclose such health information their behalf contacts

made
with travel insurance provider Another example

when clients want know their religious

beliefs because they interested

example certain vacation packages allowing disclosure this information make trip operational will sensitive data

purposes other

than

those which collected unless have received

consent holders

collect personal data? only collect Personal Data accordance

with local
data protection laws generally collect Personal
Data

context contacts with

customers unless

unreasonable

impractical Generally this collection will occur when customers: contact person phone letter mail; visit through website; contact

through social networks

also collect Personal Data when customers: purchase questions about travel

plans other
products services; enter contests register campaigns promotions; sign receive marketing
communications

example newsletters request brochures other information some circumstances necessary collect Personal Data from customers from third parties This includes cases where individual makes travel reservation behalf another person example family reservation group booking made employer When this happens authorize person

making
travel reservation behalf other traveler

reservation well with consent that person collect disclose Personal Data

accordance with this

Notice clients should inform
immediately they aware

that their Personal

Data been provided another person without their consent they have obtained such consent before providing with Personal

Data
another individual make every effort maintain accuracy completeness Personal Data store ensure

that Personal Data current However interested party contact immediately there change their Personal Data they aware that have inaccurate Personal Data please section below responsible losses arising from inaccurate

erroneous

defective incomplete personal information that Interested Parties anyone acting your

behalf

provide personal data? will only process Personal Data when: have been given consent such processing which withdrawn time detailed section this Notice This processing necessary provide services; Such processing necessary fulfillment

legal
obligations; Such processing necessary legitimate interests third party receives such Personal Data detailed sections this Notice When customer contacts context
travel inquiry
booking purpose

which collect your Personal Data generally provide travel

advice
help booking products services related travel travels However purpose collection different depending specific circumstances disclosed this Notice collection Personal Data participation campaign collection feedback When customer makes
travel
product service reservation with support usually agent
travel service
providers example hotel this case process Personal

Data necessary provide

requested
services including collection Personal Data internal purposes described this Notice travel service

provider whom agent example provide

contracted services example book flight through TROPICAL TRAVEL AGENCY
LOGISTICS will Personal Data allow flight reserved

will disclose

Personal Data airline allow provide

flight service share data with

travel service

providers hotels

airlines rental companies

other providers related travel
reservations

These travel service providers also Personal Data described

their respective privacy policies additional
information that facilitates booking trip providing
requested services recommend that Customers review privacy policies travel service providers that purchased through TROPICAL AGENCIA VIAGENS TURISMO will provide copies relevant terms conditions
privacy

policies travel service providers upon request agents many travel service providers worldwide possible refer this Notice travel service providers whom operate particular their locations more information about disclosure Personal Data travel service providers located

outside RGPD context please refer section this Notice there concern regarding transfer Personal Data travel service provider further

information required
section

this Notice purposes which

collect Personal Data also include:
provide
services tools that Customers choose example saving Personal Data website allow
early filling online forms identification fraud errors; legal regulatory compliance; develop improve
products services;

maintaining improving relationship with Customers namely creating maintaining customer profile that allows provision service line with their

preferences; market
research evaluation customer
satisfaction feedback services provide; facilitate
participation Clients

loyalty programs; perform analyzes related services including limited preference trends sales

travel
destinations; support internal organization accounting;

support compliance with legal obligations applicable customs immigration requirements related travel; other purposes authorized required example avoid threat life health safety protection

enforce legal rights company Where permitted local data protection laws

Personal Data perform marketing

activities

related products services third parties that believe interest

Customers unless they have requested receive such data information These campaigns include limited emailing digital marketing other

electronic notifications Personal

Data will used sending digital marketing material including newsletters mail Customers have chosen receive them Customers sign receive newsletters other

promotional digital marketing materials following relevant links website requesting that employees individual does wish receive promotional marketing material from participate market consultations receive other types communication should refer sections this Notice What

personal information

disclosed third parties? TROPICAL TRAVICA AGENCIA VIAGENS TURISMO sell rent

exchange Personal
Data Personal Data will only disclosed third parties

accordance with provisions

this Notice accordance with local data

protection laws note: this

Notice reference "disclosing" includes transferring sharing verbally writing sending making Personal Data available another

entity

Personal Data disclosed following types third parties: entities suppliers service providers including: circumstances each circumstances described section

this Notice
"How Personal

Data?" providers solutions that

support delivering
products services such external data hosting providers publishers printers distributors marketing materials; organizers

events exhibitions; marketing

market consultation agencies; courier services courier services; external consultants such lawyers accountants auditors recruitment consultants
travel service providers such
travel wholesalers tour operators airlines
hotels
rental companies transfer managers other related
service providers;

third party whom assign transfer rights obligations; persons making travel reservations behalf others family member friend worker

context corporate
corporate government business travel;
contact persons example family member when Clients contactable contact opinion Customer's interest example where person concerned

about their welfare needs behalf Client unforeseen circumstances required authorized applicable comply with legal obligations TROPICAL AGENCIA VIAGENS TURISMO LDA; customs immigration services comply with applicable legal obligations context travel; government agencies

public authorities comply with valid
authorized
requests including court orders other valid legal process; regulatory authorities enforcement
authorities including

fraud protection related security purposes;

agencies

where there suspicion illegal

activity where Personal Data
necessary part
investigation denunciation subject addition above

will disclose Personal Data without consent

unless believe that disclosure necessary reduce

prevent threat life health safety individual public health safety

particular prevention

detection investigation punishment criminal offenses where such disclosure authorized required including applicable data protection privacy

laws websites social networks TROPICAL TRAVEL AGENCY TOURISM users choose certain third party resources with which associate These features which include social networking tools location operated third parties clearly identified such These third parties share Personal

Data

accordance with their privacy

policies recommend that review their privacy policies event that consider these relevant tools What personal
data

transferred abroad? disclose

Personal Data certain recipients abroad

described

below warrant that such international transfers necessary execution contract between Customers

third

parties abroad that subject appropriate

adequate
safeguards required local data
protection laws RGPD will

provide copies relevant safeguards documents upon request section this

Notice Personal Data transferred outside entity located jurisdiction

where possible guarantee level
data protection equal that RGPD such cases
TROPICAL AGENCIA VIAGENS TURISMO responsible these recipients handle
store

process Personal Data Related entities abroad TROPICAL

TRAVEL AGENCY TOURISM operates

global business

including operations

Africa Europe North America South America Oceania Personal Data disclosed with related entities